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Continental Caribe Bay

3.5 star property
Hotel with free parking, steps from Museum of Maya Culture
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Continental Caribe Bay

Outdoor pool
Standard Double Room
Lobby sitting area
Lobby sitting area
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    2 min walk
  • Museo de la Ciudad
    3 min walk
  • Fisherman's Fountain
    15 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    8 min drive

Room options

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Shower/bath combination
Hairdryer
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, free WiFi

Junior Room, 1 King Bed

Highlights

Air conditioning
TV
Shower/bath combination
Hairdryer
Private bathroom
Minibar
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Desk, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

Desk, free WiFi

Suite Junior

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Chetumal

Continental Caribe Bay puts you in the heart of Chetumal, within steps of Museum of Maya Culture and Museo de la Ciudad. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Nah Balam, serves international cuisine and is open for breakfast, lunch and dinner. 0 square feet (0 square metres) of event facilities include 4 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas and a gym. .With a stay at this 3.5-property class Chetumal hotel, you'll be 1.2 km (0.8 mi) from Fisherman's Fountain and 3.9 km (2.4 mi) from Santuario del Manati.

What's nearby

  • Museum of Maya Culture - 2 min walk
  • Museo de la Ciudad - 3 min walk
  • Fisherman's Fountain - 15 min walk
  • Chetumal Ferry Terminal - 18 min walk
  • Explanada de la Bandera - 19 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Continental Caribe Bay

Hotel with free parking, steps from Museum of Maya Culture
There's a restaurant on site. WiFi is free in public spaces. Continental Caribe Bay offers its guests an outdoor pool and a fitness centre. Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. The business-friendly Continental Caribe Bay also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Conference centre
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • ATM
  • No smoking on site
  • Dining venue
Continental Caribe Bay offers 85 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Nah Balam

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Continental Caribe Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal

Frequently asked questions

What is the cancellation policy at Continental Caribe Bay?

Continental Caribe Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Continental Caribe Bay?

Yep, Continental Caribe Bay has a free self car park.

Are there any beaches close to Continental Caribe Bay?

The closest beach to Continental Caribe Bay is Dos Mulas (2 km).

Does Continental Caribe Bay have a pool?

Continental Caribe Bay has an outdoor pool.

Is there a free airport shuttle available at Continental Caribe Bay?

No, Continental Caribe Bay does not offer an airport shuttle service.

Is there a bar or restaurant at Continental Caribe Bay?

Yep, you can grab a meal at Continental Caribe Bay's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Continental Caribe Bay?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Continental Caribe Bay?

No, pets and service animals are not allowed.

Continental Caribe Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 328 out of 756 reviews" "
Rating 8 - Good. 308 out of 756 reviews" "
Rating 6 - Okay. 85 out of 756 reviews" "
Rating 4 - Poor. 26 out of 756 reviews" "
Rating 2 - Terrible. 9 out of 756 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Stayed 1 night in Sep 2024

4/10 Poor

George

Disliked: Staff & service
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
Stayed 3 nights in Sep 2024

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
Stayed 4 nights in Aug 2024

8/10 Good

Ceon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erick

Liked: Staff & service
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Stayed 4 nights in Apr 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shumari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when traveling through Chetumal.
Stayed 1 night in Apr 2023

6/10 Okay

Lidia

Travelled with family
Liked: Cleanliness, amenities
Ac was old
Stayed 2 nights in Feb 2023

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please tell experience
Stayed 1 night in Feb 2023

8/10 Good

Dilip

Stayed 1 night in Jan 2023

4/10 Poor

wedige

Stayed 1 night in Nov 2022