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Fiesta Inn Chetumal Hotel

3.5 star property
Eco-certified hotel with free airport shuttle and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Lobby
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Av. Alvaro Obregón No.229, Chetumal, QROO, 77000
  • Explanada de la Bandera
    5 min walk
  • Palacio de Gobierno
    5 min walk
  • Chetumal Ferry Terminal
    6 min walk
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    7 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 68.04 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
City Express by Marriott Chetumal
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Parking included
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4.0 out of 5, Very good, (787)
The price is NZ$157
for 1 night
includes taxes & fees
19 Oct - 20 Oct
City Express by Marriott Chetumal

About the area

Chetumal

Fiesta Inn Chetumal Hotel puts you in the heart of Chetumal, within just a 10-minute stroll of Palacio de Gobierno and Chetumal Ferry Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, La Isla, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Chetumal hotel, you'll be 0.7 km (0.5 mi) from Museo de la Ciudad and 3.1 km (2 mi) from Payo Obispo Zoo.

What's nearby

  • Palacio de Gobierno - 5 min walk
  • Chetumal Ferry Terminal - 6 min walk
  • Palacio Municipal De Othon P. Blanco - 6 min walk
  • Museum of Maya Culture - 13 min walk
  • Payo Obispo Zoo - 4 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬5 min walk
  • ‪Los Almendros - ‬4 min walk
  • ‪Los Comales - ‬3 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with free airport shuttle and fitness centre
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.98 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

What is the cancellation policy at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 5 Oct 2024, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 6 Oct 2024 start from NZ$150.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Inn Chetumal Hotel?

Yep, Fiesta Inn Chetumal Hotel has a free self car park.

Are there any beaches close to Fiesta Inn Chetumal Hotel?

The closest beach to Fiesta Inn Chetumal Hotel is Dos Mulas (2.7 km).

Does Fiesta Inn Chetumal Hotel have a pool?

Fiesta Inn Chetumal Hotel has an outdoor pool.

Is Fiesta Inn Chetumal Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Fiesta Inn Chetumal Hotel is a hit with families.

Does Fiesta Inn Chetumal Hotel serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fiesta Inn Chetumal Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Fiesta Inn Chetumal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Inn Chetumal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Inn Chetumal Hotel?

No, pets are not allowed.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 286 out of 1002 reviews" "
Rating 6 - Okay. 87 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Deisy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Buenas locacion con un pobre servicio
La location esta un buen Lugar serva de todo, estava limpio y la cama como das. Mi problema fue que no avia agua caliente le aviso a recepcion pero no la arreglaron. El servicio en recepcion y en el restaurant no fue bueno.
Stayed 2 nights in Jun 2024

8/10 Good

Ramon

Liked: Staff & service, room comfort
Nice stay…
Reception and bellman was good.
Stayed 1 night in Jun 2024

6/10 Okay

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Corny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jun 2024

8/10 Good

Harold

Liked: Staff & service, property conditions & facilities
Was good place to stay , breakfast was not included
Stayed 1 night in Jun 2024

6/10 Okay

robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in a good location. I stay there often. However the VIP breakfast coupon is pretty useless. there were 3 of us in the room and the coupon was for a continental breakfast only for 1 person for each of the three days we were there. The coupons are only accepted on the date indicated. As a result we never eat breakfast there... just give me one or more coupons good for a full breakfast!
Stayed 3 nights in Jun 2024

8/10 Good

Marco Polo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

florence

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

José

Stayed 1 night in May 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel was sufficient to lay your head, but the bottled water in the room was not pure - and we ended up being violently ill with it. The rooftop pool was ok, but the staff didn’t turn on the lights in the bar for hours - said they were automatic lights, but then someone came up and flipped the switch. The elevators were not working properly and the stairs were limited to one set of stairs making getting to your rooms difficult. The sink is outside the bathroom and the sink was positioned in such a way that the water when coming out of the faucet sprayed over the edge and onto the floor. Would not stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ahmad Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location
Stayed 1 night in May 2024

8/10 Good

Yosuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice , staff was friendly and they accommodated my request to be on a higher floor.
Stayed 2 nights in Apr 2024

2/10 Terrible

Carl, Belmopan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ceiling had leaks, shower leaks and shower drains clogged.
Stayed 1 night in Apr 2024

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Apr 2024

8/10 Good

rino

Stayed 5 nights in Apr 2024

10/10 Excellent

Kenley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Trip
Wonderful, Clean Environment with Amazing Staff!!
Stayed 1 night in Apr 2024

2/10 Terrible

homar b.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Que se sentía la Humedad en ese cuarto y la Vista era hacia el techo donde se ven tos los fuereis retorcidos laminados enfrente d la ventana y solo calificábamos para un 1! Desayuno cada día que nos quedamos sabiendo que rente x dos!!
Stayed 2 nights in Apr 2024

8/10 Good

Dejanira

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff is quite apathetic, unusual for this culture. It’s a first time I feel disappointed in a Mexican city. Spacious rooftop, modern room and decor, great menu at the restaurant downstairs however again only ine of the waiters was nice. Dismissive and cold staff. Time for more training or hiring from other states.
Stayed 1 night in Apr 2024

10/10 Excellent

Edwin, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like that the rooms and bathroom were very clean. Bed was very comfortable. Food at Rest was excellent (like the Buffet Breakfast) And the pool on the last floor is amazing. Beautiful View. Receptionist very kind and help full. The Man at the Restaurant very good customer service.
Stayed 2 nights in Mar 2024

6/10 Okay

Oscar, Los Angeles

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little run down. The ac units in the rooms were not working but were eventually fixed about 2 hours later. Bathrooms are small and tight. The upside is that the staff was friendly and polite.
Stayed 1 night in Mar 2024

10/10 Excellent

Kiara, Belize

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024