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Fiesta Inn Chetumal Hotel

3.5 star property
Eco-certified hotel with free airport shuttle and fitness centre

Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Bar (on property)
Bar (on property)
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The current price is NZ$155
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Palacio de Gobierno
    ‪5 min walk‬
  • Chetumal Ferry Terminal
    ‪6 min walk‬
  • Palacio Municipal De Othon P. Blanco
    ‪6 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 68.04 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Chetumal

Fiesta Inn Chetumal Hotel puts you in the heart of Chetumal, within just a 10-minute stroll of Palacio de Gobierno and Chetumal Ferry Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, La Isla, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and gym. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 3.5-property class Chetumal hotel, you'll be 0.7 km (0.5 mi) from Museo de la Ciudad and 3.1 km (2 mi) from Payo Obispo Zoo.

What's nearby

  • Palacio de Gobierno - 5 min walk - 0.5 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 13 min walk - 1.1 km
  • Payo Obispo Zoo - 4 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬5 min walk
  • ‪Los Almendros - ‬4 min walk
  • ‪Hot Dogs de la Obregon - ‬4 min walk
  • ‪El Taquito de Don Julio - ‬4 min walk
  • ‪Los Comales - ‬3 min walk

About this property

Fiesta Inn Chetumal Hotel

Eco-certified hotel with free airport shuttle and fitness centre
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Lobby

City Express by Marriott Chetumal

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 848 reviews
The price is NZ$114
includes taxes & fees
2 May - 3 May
City Express by Marriott Chetumal

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Isla

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.81 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Frequently asked questions

What is the cancellation policy at Fiesta Inn Chetumal Hotel?

Fiesta Inn Chetumal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Inn Chetumal Hotel?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Fiesta Inn Chetumal Hotel on 13 Apr 2025 start from NZ$153.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Inn Chetumal Hotel?

Yep, Fiesta Inn Chetumal Hotel has a free self car park.

Are there any beaches close to Fiesta Inn Chetumal Hotel?

The closest beach to Fiesta Inn Chetumal Hotel is Dos Mulas (2.7 km).

Does Fiesta Inn Chetumal Hotel have a pool?

Fiesta Inn Chetumal Hotel has an outdoor pool.

Is Fiesta Inn Chetumal Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Fiesta Inn Chetumal Hotel is a hit with families.

Does Fiesta Inn Chetumal Hotel serve breakfast?

Yep, buffet breakfast is offered on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fiesta Inn Chetumal Hotel?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Fiesta Inn Chetumal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Inn Chetumal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Inn Chetumal Hotel?

No, pets are not allowed.

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 597 out of 1077 reviews
Rating 8 - Good. 300 out of 1077 reviews
Rating 6 - Okay. 108 out of 1077 reviews
Rating 4 - Poor. 42 out of 1077 reviews
Rating 2 - Terrible. 30 out of 1077 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff should communicate issues
Upon check in AC was not working. Things happen but they KNEW this and no mention was made of a known issue until I reported the issue to the front desk. A bit of transparency goes a long way to appeasing guests rather than wasting their time. 3 hours later issue was resolved and the remainder of the stay was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin, Houston

Stayed 1 night in Dec 2024

8/10 Good

Gladys

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another great stay
We absolutely love Fiesta Inn and have been staying there for years. They have made some upgrades which were very helpful. The front desk staff were so helpful and friendly and speak English. The only downside was something out of their control and that was a alarm from down the road that would go off randomly though the night.
Stayed 3 nights in Dec 2024

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its has a great view
Stayed 1 night in Dec 2024

4/10 Poor

Nicole

Liked: Cleanliness
Our stay was good, would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Yamani

Stayed 1 night in Dec 2024

10/10 Excellent

Earl

Stayed 1 night in Dec 2024

4/10 Poor

Hsun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water
No hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all requests were met by staff
Stayed 2 nights in Dec 2024

8/10 Good

Darcy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, located in the heart of town near the Malecon. We fully enjoyed our stay at this hotel.
Stayed 2 nights in Dec 2024

4/10 Poor

norma

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nothing unique its run down needs maintainance toulet didnt flush glass bathrrom door shaky
Stayed 1 night in Dec 2024

8/10 Good

john, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for us coming off the afternoon ferry from Belize.
Stayed 1 night in Dec 2024

10/10 Excellent

Tayfun, Sanignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and staff very nice. I like this Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service
Noisy
Stayed 1 night in Dec 2024

2/10 Terrible

Jasmine

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Lloyd

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff, but facilities need a renovation
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Looks like it was once a cool hip place but now it’s tired. I chose it for the convenience to the ferry terminal. The room is quiet and clean with a good bed and shower. The staff is friendly and helpful. Free airport shuttle is a welcome surprise. Perfect for what we needed.
Stayed 1 night in Dec 2024

8/10 Good

Zellita

Overall ranking 4. There needs to have a small refrigerator in the rooms.
Stayed 1 night in Nov 2024

4/10 Poor

Shanna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The beds are very small! The rooms are very small! I believe no maintenance has ever been done. The toilet seat was cracked. The floor boards by the pool felt like you could fall through at any time. They are so old and broken up. Just terrible. I didn’t allow my son to swim because of how bad it looked.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Business traveller, Travelled with partner
Liked: Staff & service
I always choose Fiesta Inn when I'm in Chetumal. I love the rooftop lounge and the restaurant. However, they really need to elevate/update their rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erdal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , always enjoy the stay
Stayed 1 night in Nov 2024

6/10 Okay

Christina

Stayed 1 night in Nov 2024