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Hotel América

2.0 star property
Beach hotel near Laguna Bacalar Ecological Park

Photo gallery for Hotel América

Standard Room, 2 Double Beds
Interior entrance
Front of property
Family Room | Bathroom
Family Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Lake Bacalar
    ‪6 min walk‬
  • Fort of San Felipe
    ‪9 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪38 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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Front of property

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includes taxes & fees
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About the area

Bacalar

Hotel América puts you in the heart of Bacalar, within just a 10-minute stroll of Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this beach hotel include 4 beach bars and in-room free WiFi. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find laundry facilities, a microwave in a common area and a fridge in a common area. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 15-minute walk of this Mario Villanueva Madrid hotel include Fort of San Felipe and Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk
  • Lake Bacalar - 6 min walk
  • Fort of San Felipe - 9 min walk
  • Municipal Spa of Bacalar - 17 min walk
  • Cenote Cocalitos - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪La Playita - ‬7 min walk
  • ‪I Scream Bar - ‬8 min walk
  • ‪El Sazón a la Mexicana - ‬4 min walk
  • ‪Finisterre Bacalar - ‬6 min walk
  • ‪Yerbabuena - ‬3 min walk

About this property

Hotel América

Beach hotel near Laguna Bacalar Ecological Park
As a guest of Hotel América, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. You can unwind with a drink at one of the 4 beach bars. Hotel América also features a front desk safe, a microwave in a common area, and a fridge in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Bacalar hotel.

  • 20 guestrooms or units
  • 4 bars on the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel América offers 20 air-conditioned accommodations with free toiletries and a ceiling fan. Digital televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel America Bacalar
America Bacalar
Hotel America
OYO Hotel América
Hotel América Hotel
Hotel América Bacalar
Hotel América Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel América?

Hotel América offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel América?

Yep, Hotel América has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel América?

The closest beach to Hotel América is Mahahual Beach (70.7 km).

Is there a spa on site at Hotel América?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 17-minute walk away.

Is there a free airport shuttle available at Hotel América?

No, Hotel América does not offer an airport shuttle service.

What time are check-in & check-out at Hotel América?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel América?

No, only service animals are allowed.

Hotel América Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 49 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 12 out of 212 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

8/10 Good

Pierre

Stayed 2 nights in Mar 2024

10/10 Excellent

Pierre

Stayed 2 nights in Mar 2024

4/10 Poor

Janna

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

loksayath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024

8/10 Good

Gift

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Lance

Stayed 1 night in Jan 2024

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Room comfort
Okay for the price
It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022

8/10 Good

MIGUE ANGEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021

2/10 Terrible

Jan

Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desagradable
La aparencia del hotel se mira bien pero la cama solo tenia una sabana y las toallas un poco viejas el recepcionista cuando me registre me quedo a deber el cambio y salimos y seguia sin cambio asi que nunca me regreso mi dinero del cambio.
Stayed 1 night in Nov 2020

4/10 Poor

Heather, Edmonton

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay because we had no better affordable options at the time, but next time I would pick a different place.
Stayed 1 night in Mar 2020

6/10 Okay

Alexander

Travelled with family
Disliked: Staff & service
cheating with extra charges
nobody speaks English. Not a single word. I used Google Translate and then I realized that they asked for extra 711 pesos (CAD $53). I asked what exactly those charges are. The lady called somebody several times and I had to ask again to explain what are those charges. Finally I received the key after 30 minutes. No extra charges. Luckelly it was the only hotel which tried to charge exra. All other hotels never asled me for any extra charges during my stay in Mexico.
Stayed 1 night in Dec 2019

2/10 Terrible

Ricardo, Oregon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel no hot water horrible service never back and the hotel
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the space and location, it was within walking distance to the lagoon and to downtown. Very good price and the A/C worked great.
Stayed 2 nights in Jul 2019

8/10 Good

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location - good value hotel.
We had a good stay and this was good value for money in the area. The location was extremely convenient and the staff very helpful for the price
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the plaza, night clubs and lagoon!! Good to just sleep their.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good stay
Good stay but this hotel just echoes all of the noise from the street and if someone is outside talking it sounds like they are in your room.
Stayed 2 nights in Jan 2019

8/10 Good

Edin

Liked: Cleanliness, staff & service, room comfort
Great place for a budget
Great place to stay if you are on a budget. The place is clean and the staff is really nice. It is not fancy at all but it has hot water and the internet is great. I would stay there again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very good, the staff was friendly, the wifi Internet could have been much better, the rooster could have been quieter at 5:00 am
Stayed 1 night in Dec 2018