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Hotel Rancho Encantado

4.0 star property
On private beach with outdoor pool, near Laguna Bacalar Ecological Park

Photo gallery for Hotel Rancho Encantado

Aerial view
Private beach, rowing
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Breakfast, lunch, dinner served; Mexican cuisine
Couples treatment room(s), body treatments, body wraps, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Hot tub
  • Pool
The current price is NZ$298
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ā€Ŗ3 min driveā€¬
  • Fort of San Felipe
    ā€Ŗ4 min driveā€¬
  • Municipal Spa of Bacalar
    ā€Ŗ6 min driveā€¬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ā€Ŗ38 min driveā€¬

Room options

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior

Casita Laguna Superior

Highlights

Deck/patio
Garden
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Premium bedding
Ceiling fan
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Deck/patio
Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • Lagoon view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Garden double room with AC

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view

Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View

Cabin, Lake View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View

Superior Suite, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Rainfall showerhead
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite With Garden View

Bathroom

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Standard With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Superior With Garden View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Room Standard

Premium bedding, in-room safe, iron/ironing board, bed sheets

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for House Superior With View

Premium bedding, in-room safe, iron/ironing board, bed sheets

House Superior With View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

About the area

Bacalar

At Hotel Rancho Encantado you'll be within a 10-minute walk of Lake Bacalar and 2.3 km (1.5 mi) from Polytechnic University of Bacalar. Highlights at this beachfront hotel include a full-service spa, a private beach and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Los Hechizos, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, Hot tub and pool loungers as well as access to rowing/canoeing. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Near this 4-property class Bacalar hotel, you'll find Laguna Bacalar Ecological Park.

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.7 km
  • Polytechnic University of Bacalar - 4 min drive - 2.4 km
  • Fort of San Felipe - 4 min drive - 3.5 km
  • Municipal Spa of Bacalar - 6 min drive - 5.0 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ā€ŖMarisqueria el Taco Loco - ā€¬15 min walk
  • ā€ŖEl SazĆ³n a la Mexicana - ā€¬3 min drive
  • ā€ŖYerbabuena - ā€¬4 min drive
  • ā€ŖMadre Masa - ā€¬4 min drive
  • ā€ŖTaquerĆ­a Ortega - ā€¬2 min drive

About this property

Hotel Rancho Encantado

On private beach with outdoor pool, near Laguna Bacalar Ecological Park
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado such as an outdoor pool and a hot tub.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq. m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Rancho Encantado offers 35 air-conditioned accommodations with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Languages

English, Spanish

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Exterior

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 140 reviews
The price is NZ$255
includes taxes & fees
9 Apr - 10 Apr
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:00 AM for a fee: MXN 200 to 500 for adults and MXN 200 to 500 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Los Hechizos

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Rowing/canoeing
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,216 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Hotel Rancho Encantado?

Hotel Rancho Encantado offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Rancho Encantado?

As of 7 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Rancho Encantado on 8 Apr 2025 start from NZ$297.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Rancho Encantado?

Yep, Hotel Rancho Encantado has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Rancho Encantado?

The closest beach to Hotel Rancho Encantado is Dos Mulas (24.5 km).

Is there a spa on site at Hotel Rancho Encantado?

Yep, there is an onsite spa at Hotel Rancho Encantado. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Rancho Encantado have a pool?

Hotel Rancho Encantado has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Hotel Rancho Encantado?

Hotel Rancho Encantado features a private beach, a full-service spa and an outdoor pool.

What makes Hotel Rancho Encantado a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Rancho Encantado.

Is Hotel Rancho Encantado family-friendly?

You bet! With amenities such as children's meals, a private beach and laundry facilities, it's no surprise that Hotel Rancho Encantado is a hit with families.

Does Hotel Rancho Encantado serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Rancho Encantado?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Rancho Encantado?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Rancho Encantado?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Rancho Encantado?

No, pets and service animals are not allowed.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 37 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mizuki

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visiting Eco resort. Enjoyed a lot peaceful environment, healing the stress. Excellent service and kindness of the people work there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming to this sparkling clean handsome hotel after beach time in Tulum was fabulous. The restaurant was excellent - my adult kids and I liked the little gourd of chocolate and homemade taco upon arriving- and then the array of regional dishes. Service was perfect. We could swim off our dock and play cards on our private veranda. The heavy wooden shuttered doors in the immaculate were elegant and effective.
Stayed 3 nights in Dec 2024

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay innCondes
Fantastic location, very accommodating staff and management, all in all a wonderful experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando Sagaon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! We enjoyed every second The staff was kind and helpful at all times
Stayed 5 nights in Nov 2024

10/10 Excellent

Janitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general estĆ” muy bonito y vale mucho la pena su muelle. solo hubo un problema con el agua caliente de la regadera que se solucionĆ³ parcialmente.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sandra Jeannette

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth the price
Stayed 9 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Fredy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and good service of kayak. Very hot water and heats quickly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nallely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. Weā€™ll be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente restaurant and friendly service
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Sunrise on the kayak
Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edwin

The property is great live the settings had breakfast food was good but the services was not i must say
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place to relax and enjoy love it
Stayed 3 nights in Jul 2024

8/10 Good

Victor

Travelled with family
Ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anjanette

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Scorpion fell from the roof to the bed
I was very excited to stay at the hotel because of the great reviews. We were provided a cabin and sadly an Alacran fell from the roof onto our bed while we were resting. My husband jumped up before he was stung. The hotel attempted to address the issue by saying these are common creatures especially due to the rain. Upon our insistence they switched our room. Late at night we are moving our items from one room to the next. The second room was better but the whole ordeal was not pleasant. The rest of facilities were solid.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anne, baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who donā€™t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!
Stayed 1 night in Jun 2024

10/10 Excellent

MARILYN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. Weā€™ll keep coming back.
Stayed 1 night in Jun 2024