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Mia Bacalar Luxury Resort & Spa

4.5 star property
Luxury lakefront resort, walk to Lake Bacalar

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Photo gallery for Mia Bacalar Luxury Resort & Spa

Lake
Premium bedding, minibar, in-room safe, desk
Luxe Saasil Room
Breakfast, lunch and dinner served
Flat-screen TV, streaming services
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930
  • Popular LocationLake Bacalar1 min walk
  • Popular LocationLaguna Bacalar Ecological Park5 min drive
  • Popular LocationFort of San Felipe5 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)38 min drive

Room options

View all photos for Luxe Saasil Room

Luxe Saasil Room

Luxe Saasil Room

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Jeex Suite

Grand Jeex Suite

Grand Jeex Suite

Highlights

Garden
Deck/patio
Soundproofed
Private indoor hot tub
Air conditioning
Dining table
Flat-screen TV
Premium bedding
  • 69 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ixchel

Ixchel

Ixchel

Highlights

Garden
Deck/patio
Soundproofed
Private pool
Air conditioning
Dining table
Flat-screen TV
Premium bedding
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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The price is NZ$362
for 1 night
includes taxes & fees
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About the area

Bacalar

A luxury stay in Bacalar awaits you at Mia Bacalar Luxury Resort & Spa. You'll be 0.1 km (0.1 mi) from Lake Bacalar and 4.3 km (2.7 mi) from Laguna Bacalar Ecological Park. Highlights at this Art Deco resort include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, HUNAB KU, is open for breakfast, lunch and dinner. At the resort's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the marina, gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Bacalar resort include Fort of San Felipe and Canal de los Piratas.
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What's nearby

  • Lake Bacalar - 1 min walk
  • Laguna Bacalar Ecological Park - 5 min drive
  • Fort of San Felipe - 5 min drive
  • Municipal Spa of Bacalar - 7 min drive
  • Cenote Cocalitos - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪Taqueria Chepe - ‬5 min drive
  • ‪La Playita - ‬5 min drive
  • ‪Marisqueria el Taco Loco - ‬2 min drive
  • ‪La Catrina - ‬5 min drive
  • ‪Madre Masa - ‬5 min drive

About this property

Mia Bacalar Luxury Resort & Spa

Luxury lakefront resort, walk to Lake Bacalar
Mia Bacalar Luxury Resort & Spa offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and spa services are also featured at the luxury Mia Bacalar Luxury Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Art Deco Bacalar resort is smoke free.

  • 23 guestrooms or units
  • 2 levels
  • Built in 2018
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Mia Bacalar Luxury Resort & Spa offers 23 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 400 to 600 for adults and MXN 200 to 600 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • HUNAB KU

Things to do

  • Bicycle storage
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Sauna
  • Water sports equipment
  • Yoga classes

Family friendly

  • Dining table
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Chef service
  • Dining table
  • Espresso maker
  • Limited room service
  • Minibar

Outdoor space

  • Deck/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1900 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 600 for adults and MXN 200 to 600 for children
  • Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MXN 1100
  • Pet fee: MXN 1900 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mia Bacalar Luxury Resort
Mia Bacalar Luxury
Mia Bacalar Luxury Resort Spa
Mia Bacalar & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort
Mia Bacalar Luxury Resort & Spa Bacalar
Mia Bacalar Luxury Resort & Spa Resort Bacalar

Frequently asked questions

What is the cancellation policy at Mia Bacalar Luxury Resort & Spa?

Mia Bacalar Luxury Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mia Bacalar Luxury Resort & Spa?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Mia Bacalar Luxury Resort & Spa on 1 Jul 2024 start from NZ$803.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mia Bacalar Luxury Resort & Spa?

Yep, Mia Bacalar Luxury Resort & Spa has a free self car park.

Are there any beaches close to Mia Bacalar Luxury Resort & Spa?

The closest beach to Mia Bacalar Luxury Resort & Spa is Dos Mulas (25.4 km).

Is there a spa on site at Mia Bacalar Luxury Resort & Spa?

Yep, there is an onsite spa at Mia Bacalar Luxury Resort & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Mia Bacalar Luxury Resort & Spa have a pool?

Mia Bacalar Luxury Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 5:00 PM.

What makes Mia Bacalar Luxury Resort & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mia Bacalar Luxury Resort & Spa.

Are there hot tubs in the rooms at Mia Bacalar Luxury Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Mia Bacalar Luxury Resort & Spa serve breakfast?

You bet, cooked-to-order brekkie is on offer daily.

Is there a free airport shuttle available at Mia Bacalar Luxury Resort & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mia Bacalar Luxury Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mia Bacalar Luxury Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mia Bacalar Luxury Resort & Spa?

Furry friends are welcome at Mia Bacalar Luxury Resort & Spa, with food and water bowls on offer.

Mia Bacalar Luxury Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 223 reviews" "
Rating 8 - Good. 50 out of 223 reviews" "
Rating 6 - Okay. 19 out of 223 reviews" "
Rating 4 - Poor. 18 out of 223 reviews" "
Rating 2 - Terrible. 9 out of 223 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo de la Torre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bien localizado y el servicio muy bueno. Buena seleccion de menu en desayuno y cena.
Stayed 4 nights in Mar 2024

8/10 Good

Raul

Travelled with family
Liked: Cleanliness
Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre todo solo en la noche era un problema las hormigas para los niños y deberían tener un paquete todo incluido
Stayed 4 nights in Sep 2023

10/10 Excellent

Auden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful and quite
Stayed 3 nights in Jun 2023

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Staff & service, room comfort
So disappointing and poor service
Given that this hotel is billed as 5 stars I didn’t receive 5 star service here. Most disappointing was the lack of accountability when things were wrong - we stayed for 6 nights and booked a room with a jacuzzi in. On three separate occasions we mentioned that this was not working and could not be used - at no point was another room offered, or a refund for any portion of the stay (other rooms without a jacuzzi had been available at a lesser price). I was just told to leave a review on Trip Advisor. Food at the restaurant was not particularly good. Overall I think that other 5 star hotels in the Bacalar region provide a much more pleasant experience.
Stayed 6 nights in Feb 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just absolutely beautiful property and wonderful staff. Relaxing vacation in a gorgeous area
Stayed 3 nights in Feb 2023

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent

10/10 Excellent

Verified traveller

10/10 Excellent

Swathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Raul, Papillion

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bacalar's best!
Tourism in Bacalar has been blowing up recently, and a lot of new hotels are springing up each year. But Mia Bacalar is head and shoulders above the rest. Yes, it's on the pricier side for the area, but, there are so many wonderful amenities you get for your money. In my estimation, it's worth it. The property consists of luxury "cabins" that are spread out along the lagoon. This means you get your own private space. Each one has so many nice little finishes, including large comfortable beds, hot tubs, and rainfall showers. The views of Laguna Bacalar are spectacular, especially the sunrises. You can climb right into the water from the property, and, there are kayaks and paddleboards available to use as well. The on-site restaurant was another highlight. They have a surprisingly expansive menu, consisting of breakfast, lunch, and dinner, as well as a variety of drinks. Highlights included the chilaquiles, a variety of fresh seafood tacos, and the shortribs. The hotel's chef is fantastic, and the food is all representative of local ingredients and flavors. As far as location, the hotel is about a five minute drive from central Bacalar. You can take your own car (on-site parking is ample and secure) or request a shuttle ride from the hotel. All in all, we had a wonderful stay and would highly recommend Mia Bacalar to anyone visiting the area!
Stayed 3 nights in Dec 2022

10/10 Excellent

Kimberly

8/10 Good

Paola

Travelled with partner
Liked: Cleanliness
El hotel està en una zona de sorprendente belleza natural y asumo que a esto se debe el alto precio. La habitacion, excelente. Las instalaciones no muy lujosas comparadas con otros hoteles de lujo en Riviera Maya pero comparados con los de la zona es de lo mejor. Excelente destino turistico para relajarse del ritmo acelerado de vida de la Ciudad
Stayed 4 nights in Nov 2022

10/10 Excellent

Megan

Stayed 2 nights in Nov 2022

2/10 Terrible

Menachem

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
My Sun fell in a broken hole in the terrace
Stayed 1 night in Oct 2022

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje a Bacalar con Familia
The stay was good. The room is very comfortable, but the food service is expensive and not so good.
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

8/10 Good

Megan, Ojai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute eco-friendly resort. Food at the rest was great. Friendly staff. Overall nice experience.
Stayed 3 nights in Aug 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

10/10 Excellent

Brenda Nataly, Oxnard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & great food!
Stayed 4 nights in Apr 2022

10/10 Excellent

linda, kentfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we stayed in was stunning. Loved the decor and the simplicity of it. Even though the restaurant was a bit pricey the food was quite delicious. Attention to detail was amazing and the staff were very attentive. The grounds were fine but a bit more native plants would have made it more attractive.
Stayed 2 nights in Apr 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful place to stay at and I wish I could have stayed a little longer, but I was just passing through. My only hang up was that I arrived around 8pm and the gates were closed with no one at the security post. It was pretty dark and their number wasn’t working for me because there was no signal. I was panicking but thankfully someone finally came to open the gate after I started honking.
Stayed 1 night in Apr 2022

10/10 Excellent

Eder

Stayed 1 night in Mar 2022

10/10 Excellent

Dandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay!!
This was the most beautiful hotel I have stayed at. Everything was exceptional! A must see!
Stayed 1 night in Mar 2022