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Poza Clara Sanctuary Hotel

3.0 star property
Comfortable hotel, walk to Laguna Bacalar Ecological Park

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Photo gallery for Poza Clara Sanctuary Hotel

Exterior detail
Property grounds
Standard Double or Twin Room, Pool View
Daily full breakfast (MXN 250 per person)
Deluxe Room, 1 King Bed, Pool View | Bathroom amenities
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930
  • Popular LocationLaguna Bacalar Ecological Park4 min walk
  • Popular LocationFort of San Felipe5 min walk
  • Popular LocationMunicipal Spa of Bacalar13 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Highlights

Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Ceiling fan
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Pool View

Standard Double or Twin Room, Pool View

Standard Double or Twin Room, Pool View

Highlights

Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Smart TV
Ceiling fan
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 5
  • 2 Double Beds

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The price is NZ$117
for 1 night
includes taxes & fees
18 Jul - 19 Jul
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About the area

Bacalar

At Poza Clara Sanctuary Hotel you'll be within just a 10-minute stroll of popular attractions like Laguna Bacalar Ecological Park and Lake Bacalar. Highlights at this hotel include a nearby private beach, a restaurant and an outdoor swimming pool. .The restaurant, Bahareque, serves local and international cuisine and is open for breakfast, brunch and lunch. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Mario Villanueva Madrid hotel include Fort of San Felipe and Canal de los Piratas.

What's nearby

  • Laguna Bacalar Ecological Park - 4 min walk
  • Fort of San Felipe - 5 min walk
  • Municipal Spa of Bacalar - 13 min walk
  • Cenote Cocalitos - 7 min drive
  • Cenote Azul - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬3 min walk
  • ‪El Manati Bacalar - ‬4 min walk
  • ‪Savora Bakhalal - ‬5 min walk
  • ‪Mango y Chile - ‬4 min walk
  • ‪I Scream Bar - ‬4 min walk

About this property

Poza Clara Sanctuary Hotel

Comfortable hotel, walk to Laguna Bacalar Ecological Park
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

An outdoor pool, a terrace, and a garden are also featured at Poza Clara Sanctuary Hotel. Self parking is free.

This 3-star Bacalar hotel is smoke free.

  • 7 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Poza Clara Sanctuary Hotel offers 7 accommodations, which are accessible via exterior corridors and feature private pools and a safe. This accommodation offers separate sitting areas. 32-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: MXN 250 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahareque

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Private in-room pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Daily housekeeping

Outdoors

  • Direct access to a private beach
  • Dock
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV with premium cable channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 250 for adults and from MXN 200 for children
  • Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Poza Clara Sanctuary
Poza Clara Sanctuary Hotel Hotel
Poza Clara Sanctuary Hotel Bacalar
Poza Clara Sanctuary Hotel Hotel Bacalar

Frequently asked questions

What is the cancellation policy at Poza Clara Sanctuary Hotel?

Poza Clara Sanctuary Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Poza Clara Sanctuary Hotel?

As of 4 Jul 2024, prices found for a 1-night stay for 2 adults at Poza Clara Sanctuary Hotel on 14 Jul 2024 start from NZ$156.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Poza Clara Sanctuary Hotel?

Yep, Poza Clara Sanctuary Hotel has a free self car park.

Are there any beaches close to Poza Clara Sanctuary Hotel?

The closest beach to Poza Clara Sanctuary Hotel is Dos Mulas (22.2 km).

Is there a spa on site at Poza Clara Sanctuary Hotel?

No, there is no spa at this property. Municipal Spa of Bacalar is a short 13-minute walk away.

Does Poza Clara Sanctuary Hotel have a pool?

Poza Clara Sanctuary Hotel has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

What makes Poza Clara Sanctuary Hotel a romantic place to stay?

A lounge bar, plus private pools in the guestrooms, help set the scene for a romantic weekend at Poza Clara Sanctuary Hotel.

Is Poza Clara Sanctuary Hotel family-friendly?

You bet! With amenities such as a deli and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Poza Clara Sanctuary Hotel is a hit with families.

Are there hot tubs in the rooms at Poza Clara Sanctuary Hotel?

No, but there are private pools in the guestrooms.

Does Poza Clara Sanctuary Hotel serve breakfast?

Sure does, full brekkie is available daily.

Is there a free airport shuttle available at Poza Clara Sanctuary Hotel?

No, Poza Clara Sanctuary Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Poza Clara Sanctuary Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Poza Clara Sanctuary Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Poza Clara Sanctuary Hotel?

Dogs are welcome at Poza Clara Sanctuary Hotel, with food and water bowls on offer.

Poza Clara Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, location and amenities!
The service was very good and the people there were kind, appreciative for our visit and very helpful to us. To pool is very cute and while we did not use it, the people that did seemed to enjoy it. The location is ideal... just a couple blocks away from the main square - close to walk, far enough that you didn't hear all of the noise. Lots of restaurants and bars very close, making it a fun time for us. The only problem was that the bed is very hard and uncomfortable - even getting a mattress topper for extra padding would have made this much more enjoyable. Otherwise, good prices, great service and a wonderful trip.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.
Stayed 4 nights in Oct 2023

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.
Stayed 4 nights in Apr 2023

6/10 Okay

Blake

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.
Stayed 3 nights in Feb 2023

8/10 Good

patrick

Stayed 3 nights in Feb 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!
Stayed 2 nights in Nov 2022

10/10 Excellent

arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.
Stayed 3 nights in Oct 2022

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2022

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint, relaxed place to stay . The breakfast was amazing.
Stayed 4 nights in Apr 2022

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and restaurant were great. Pool looked nice, however we never used it. Beds were comfortable. Shower was hot. AC cold. We booked this property specifically because it had laundry listed in the property description. Be advised, that’s a lie. No laundry. I’ve been traveling a month already and was really needing it. My only disappointment but it was a big one due to my situation.
Stayed 3 nights in Feb 2022

10/10 Excellent

Maria Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet ,clean rooms, great breakfast , great stuff
Stayed 3 nights in Jan 2022

10/10 Excellent

Vassil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Clean place ,lack of tasteful decoration, beautiful exterior and friendly staff.
Stayed 3 nights in Jan 2022

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key place in Bacalar with comfortable beds and a great walkable location. The staff was extremely helpful and we had a great time staying here.
Stayed 3 nights in Jan 2022

10/10 Excellent

Virginia, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly. Love the ambiance of the place. Great service, very good food. Excellent value choice.
Stayed 2 nights in Dec 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poza Clara
Bedroom very comfortable with high thatched roof, air con and coffee machine. Breakfasts simple but good. Free use of sea kayak if you are prepared to walk a few blocks.
Stayed 4 nights in Dec 2021

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, felt like home! It’s a small hotel near the fort and the balneario, with several restaurants nearby. Staff is super friendly and our room was spacious, with a nice balcony.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint charming property. Very well located. Clean rooms, nice basic continental breakfast. Coffee maker in room but no fridge. Perfect place in this chill amazing place!
Stayed 1 night in Jun 2021

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in Jan 2021

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service (pet friendly)
We had a great time, We stayed in two rooms, one had a lovely terrace with a hammock. We had our dog with us (pet friendly) The hotel is very cozy and nice. Staff where very helpful. Ask for tour options they have great prices. Best location, close to lagoon (2blocks), close to town center (3blocks). But far enough to have a piece full quiet night.
Stayed 3 nights in Mar 2021

10/10 Excellent

PERLA

Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel in Bacalar, very attentive staff and great location. I read that there was no front desk or a concierge at night, but there was, always at least 1 person working the night shift. Just a heads up, you may experience low water pressure, just have a little patience, someone will go on and check their reserve, its not going to be high but you will get water eventually. i would definitely stay here again!
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Bacalar Experience
Amazing authentic Bacalar experience! Very personable experience, I believe we were the only guest there at the time and the hotel service was there for us whenever we needed them 24/7
Stayed 2 nights in Dec 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice hotel but lacks customer service
First, the check-in person was extremely lazy and did not provide any information upon arrival, help us with our luggage or show us the room (this is a very small hotel and he wasn't busy at the time). We had to ask for the wifi password, parking and breakfast time. However, the evening front desk person was amazing. Very light breakfast included (Fruit, yogurt, granola, juice, tea/coffee, and a mini muffin), a breakfast menu is available with additional cost. Also, we couldn't sleep unit 2:00 am, I think there is a bar next to the hotel. We do understand that hotel is unable ensure the noice level outside of its property. Parking spaces are limited to two/three cars in the hotel property but plenty street parking available.
Stayed 3 nights in Dec 2019