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The Chiang Mai Old Town

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for The Chiang Mai Old Town

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Outdoor pool
The Heritage House Suite with Balcony
The Heritage House Suite with Balcony | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

Map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Wat Phra Singh
    ‪5 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪6 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪14 min drive‬

Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

The Heritage House Suite with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed - queen
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite

The Heritage House Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed - queen
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed - queen
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room (King Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed - queen
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Sofa bed - queen
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin or King Room(48sqm)

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin or King Room(48sqm)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage House Junior Suite

Minibar, in-room safe, desk, blackout curtains

Heritage House Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe King Room(40sqm)

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room(40sqm)

  • Sleeps 2
  • 1 King Bed

View all photos for Heritage House Suite With Balcony

Minibar, in-room safe, desk, blackout curtains

Heritage House Suite With Balcony

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Or King Room With Bathtub

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe King Room With Bathtub

Minibar, in-room safe, desk, blackout curtains

Deluxe King Room With Bathtub

  • Sleeps 2
  • 1 King Bed

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About the area

Chiang Mai

A luxury stay in the heart of Chiang Mai awaits you at The Chiang Mai Old Town. Within just a 10-minute stroll, you'll find Wat Phra Singh and Chiang Mai University. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Thai massages and sports massages along with body wraps, body scrubs and aromatherapy. The bistro, The Vorra Bistro, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The Vorra Bistro is the hotel's own bar. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Old City hotel include Pratat Chedi Luang Temple and Tha Phae Gate.

What's nearby

  • Wat Phra Singh - 5 min walk - 0.4 km
  • Nimman Road - 3 min drive - 2.7 km
  • Tha Phae Gate - 3 min drive - 1.8 km
  • Chiang Mai Night Bazaar - 6 min drive - 2.9 km
  • Warorot Market - 6 min drive - 3.4 km

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 14 min drive

Restaurants

  • ‪กาแฟหวานน้อย & Kedtawa Backpacker - ‬1 min walk
  • ‪Sun Rays - Breakfast & Brunch - ‬4 min walk
  • ‪Makkha Health And Spa - ‬4 min walk
  • ‪ซุ้ม 2 หมูจุ่ม หน้าวัฒโน - ‬1 min walk
  • ‪Great Shot Bar CNX เชียงใหม่ - ‬1 min walk

About this property

The Chiang Mai Old Town

Luxury hotel with full-service spa and 24-hour fitness centre
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

  • 30 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation is furnished with queen sofa beds. 55-inch Smart televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 500 for adults and from THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

Frequently asked questions

What is the cancellation policy at The Chiang Mai Old Town?

The Chiang Mai Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Chiang Mai Old Town?

Yep, The Chiang Mai Old Town has a free self car park. Onsite parking is limited.

Is there a spa on site at The Chiang Mai Old Town?

Yep, there is an onsite spa at The Chiang Mai Old Town. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does The Chiang Mai Old Town have a pool?

The Chiang Mai Old Town has an outdoor pool. The pool is open 7 AM to 7 PM.

Is The Chiang Mai Old Town family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that The Chiang Mai Old Town is a hit with families.

Does The Chiang Mai Old Town serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at The Chiang Mai Old Town?

No, but there's an airport shuttle that runs from 6:00 AM - 5:30 AM on request for a fee.

Is there a bar or restaurant at The Chiang Mai Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Chiang Mai Old Town?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Chiang Mai Old Town?

No, pets are not allowed.

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 232 reviews
Rating 8 - Good. 39 out of 232 reviews
Rating 6 - Okay. 11 out of 232 reviews
Rating 4 - Poor. 5 out of 232 reviews
Rating 2 - Terrible. 3 out of 232 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Divarshna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the staff here Best service in Thailand!!! Coming back with my adult children next year

10/10 Excellent

Jaimy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Keira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in January.
Stayed 3 nights in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities
Great place with outstanding service and staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Fabrizio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property in a quieter side of the old town. Walking distance to most places. Our room was comfortable, though small for our family of 4. Great service overall.
Stayed 3 nights in Dec 2024

6/10 Okay

Jane

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Hasan, Oakville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great… The reception when we arrived, the rooms were modern and clean. The breakfast was great each morning. Any request was immediately accommodated. Only small, tiny critique… Put an iron table and iron in each room. 😊 10/10 stay!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jane Li

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely decorated rooms, thoughtful touches
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was smooth, staff was super friendly and helpful. Everyone who we interacted with knew how to speak English. Our included breakfast was delicious and made quickly after ordering. Our room was clean and they provided free bottled water. All the important markets were within 1.5 miles or less from the hotel. I would definitely stay again!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, food was delicious, location was great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The hotel was very nice. We enjoyed the hotel restaurant (food was excellent) , hospitalities and all the amenities though the barking dogs and the rooster noises from surrounding areas can be disruptive at some nights.
Stayed 4 nights in Dec 2024

10/10 Excellent

Grover

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The service and room for both great I have no complaints
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the hotel. The room is spacious, the staff is friendly, and the location is great. The property is beautiful
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service

Mixed experience. Wouldn’t return

We booked a premium room in the heritage building with a balcony. On arrival they put us in a room in the back corner on the bottom floor. This room had no windows and the “balcony” was a cement patio with no seating and no sunlight. When we complain initially, we were told that that was our only option. In no way did this room resemble what was depicted on the website. It took us complaining to Expedia and having them intervene until we were offered a refund for a first night and room on the top floor with windows and a view. I have to give them credit For making up for it and crediting us for the one night however we only got it after we complain. The food here is marginal at best although they try to offer for five star service. The preparation of the food left much to be desired, but the presentation was excellent. All in all there are better places to stay for the money.
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time in Thailand so I’ve stayed in my fair share of hotels across the country, and this was by far and away the best place I’ve ever stayed. The staff is warm and accommodating. They were able to help us book all the things we wanted to do easily, and always greeted us with a friendly smile. The rooms are spacious, clean, and comfortable. I highly recommend having a soak in the bathtub! The breakfast is delicious, and the lunch and dinner is not bad either if you dont feel like leaving. There are tons of extra amenities like happy hour and the pool that we did not take advantage of but looked incredible. This is a great hotel in the heart of old town. Would absolutely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with attentive staff that will go out of their way to assist you. The rooms are very comfortable, stylishish and clean. The staff was very helpful in arranging for a number of things for me, including hiring a private driner for some individual tours I wanted to do. I am traveling solo and appreciate that I felt safe and seen, which isn't always the case as a female traveler. Definitely get a Thai massage while you're here at the spa. I highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great find! A smaller but great total in the old town part of Chiang Mai. The staff was great too, always looking to help, guide or make your visit better. The Spa staff was excellent, courteous, kind and great at the art of a massage. We hope to make it back and stay again, until then we would highly recommend to all!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
great boutique hotel for a perfect Chiang Mai experience
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent and very comfortable. Within walking distance of all to see in Old Town Chiang Mai and staff are super helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Benazir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice hotel and very clean the staff was extremely friendly. The room and all amenity were nice as. Pretty aesthetics.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time in Chiangmai the most! By far, our favorite hotel in Thailand! We will definitely come back! Love how close everything is to our hotel. Walking distance to everything!
Stayed 4 nights in Oct 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hated the Old City. Dirty
Stayed 2 nights in Oct 2024