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Hsin Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and fitness centre

Photo gallery for Hsin Hotel

Executive Suite
Exterior
Coffee shop
Exterior
2 restaurants, lunch, dinner, brunch served; dim sum

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Gym
  • Housekeeping
The current price is NZ$190
includes taxes & fees
16 May - 17 May

Explore the area

Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600
  • Alishan Forest Railway Garage Park
    ‪3 min drive‬
  • Wenhua Road Night Market
    ‪5 min drive‬
  • Jia-Le-Fu Tourism Night Market
    ‪6 min drive‬
  • Chiayi (CYI)
    ‪22 min drive‬

Room options

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Separate bedroom
Select Comfort bed
Hydromassage showerhead
  • 44 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Separate bedroom
Select Comfort bed
Hydromassage showerhead
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room

Highlights

Soundproofed
Air conditioning
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Private bathroom
Hairdryer
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Down duvet
Blackout curtains
Select Comfort bed
Hairdryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Chiayi City

A family-friendly stay in the heart of Chiayi City awaits you at Hsin Hotel. You'll be 2.6 km (1.6 mi) from Alishan Forest Railway Garage Park and 2.7 km (1.7 mi) from Hinoki Village. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The restaurant, 頤粵軒, serves dim sum and is open for lunch and dinner. 咖啡廳 is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the free kids' club and gym as well as access to free bike hire and a playground. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4-property class East District hotel, you'll be 2.8 km (1.8 mi) from Chiayi Old Prision Museum and 3.9 km (2.4 mi) from Wenhua Road Night Market.

What's nearby

  • Alishan Forest Railway Garage Park - 3 min drive - 2.4 km
  • Hinoki Village - 4 min drive - 2.5 km
  • Kuai Yi Forest Village - 4 min drive - 2.6 km
  • Wenhua Road Night Market - 5 min drive - 3.7 km
  • Jia-Le-Fu Tourism Night Market - 6 min drive - 5.3 km

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪好市多 - ‬7 min walk
  • ‪雪嶽山 - ‬16 min walk
  • ‪北興老牌魯熟肉 - ‬19 min walk
  • ‪摩斯漢堡 - ‬17 min walk
  • ‪新港鴨肉焿 - ‬18 min walk

About this property

Hsin Hotel

Family-friendly hotel with 2 restaurants and fitness centre
Hsin Hotel offers its guests a fitness centre and complimentary bicycles. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hsin Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Chiayi City hotel.

  • 1 building
  • 174 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Locker space
  • Bar or lounge
Hsin Hotel offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Select Comfort beds feature down duvets. LED televisions come with cable channels.

Bathrooms include slippers, toilets with an electronic bidet and hairdryers. This Chiayi City hotel provides complimentary wired and wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is NZ$113
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: TWD 480 for adults and TWD 280 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 咖啡廳
  • 宴會廳
  • 頤粵軒

Things to do

  • Arcade/game room
  • Books
  • Free bicycle rentals
  • Free children's club
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 480 for adults and from TWD 280 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

What is the cancellation policy at Hsin Hotel?

Hsin Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hsin Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Hsin Hotel on 16 May 2025 start from NZ$189.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hsin Hotel?

Yep, Hsin Hotel has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

What makes Hsin Hotel a romantic place to stay?

Garden-view dining and romance packages, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Hsin Hotel.

Is Hsin Hotel family-friendly?

You bet! With amenities such as a free children's club and a playground, as well as baby baths in the guestrooms, it's no surprise that Hsin Hotel is a hit with families.

Does Hsin Hotel serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hsin Hotel?

No, Hsin Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hsin Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hsin Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hsin Hotel?

No, only service animals are allowed.

Hsin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 304 out of 424 reviews
Rating 8 - Good. 95 out of 424 reviews
Rating 6 - Okay. 19 out of 424 reviews
Rating 4 - Poor. 1 out of 424 reviews
Rating 2 - Terrible. 5 out of 424 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Issaquah

Travelled with family
Liked: Cleanliness
The hotel is nice and clean. The staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

yiju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Swee Huat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024

10/10 Excellent

Shufang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel in Chiayi

Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Ming Wei

Stayed 1 night in Aug 2024

10/10 Excellent

yiju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的親子飯店，房間整潔親子友善。 不過三樓兒童遊戲室比起先前來的時候維護的差了些，球池的球變得很少，整潔度可能還需要加強。
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CHYOU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ChengHuai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Local 5-star with toilet stench

Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024

10/10 Excellent

MenHan

Stayed 1 night in Apr 2024

8/10 Good

Yi Ching

Stayed 2 nights in Apr 2024

8/10 Good

LI YI

Stayed 1 night in Apr 2024

10/10 Excellent

chih ming

Stayed 1 night in Mar 2024

10/10 Excellent

Peiting

Stayed 2 nights in Mar 2024

10/10 Excellent

JIEYU

Stayed 1 night in Mar 2024

10/10 Excellent

SHOICHIRO

Stayed 1 night in Feb 2024

10/10 Excellent

Tien Chung

Stayed 1 night in Feb 2024

10/10 Excellent

TING TING

Stayed 1 night in Feb 2024

10/10 Excellent

Yuan Pang

Stayed 1 night in Feb 2024