Ratings based on 312 Verified Reviews

Real reviews from guests who’ve stayed
3.9 out of 5
84% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Great Location/Helpful Staff!

Posted 30 Jul. 2024 on Hotels
The staff was consistently helpful and friendly! Also, don't worry about the language barrier; they have interpretation devices handy when needed. Anything you need, just ask. I would definitely stay there again. I enjoyed the breakfast as well. The location was wonderful. The train station is just around the corner as well as a mini mart and walkable restaurants. Great price. Lovely staff.
Comment from Hotel Management
3 Aug. 2024 by Front Desk Fushimi, Hotel Management
Dear Kimberly, Thank you for staying at Maple Inn Makuhari. We are also very honored to hear that you were satisfied with your stay. We will continue to strive to communicate as smoothly as possible with staff who cannot communicate in English. We will continue to strive to make our guests want to stay with us every time, so please use us again if you have the opportunity to visit Japan. All of our staff look forward to seeing you again, Kimberly.
3 out of 5
by A verified traveller

Posted 3 Jun. 2024 on Expedia
The staffs are not so effective in checking procedure
Comment from Hotel Management
6 Jun. 2024 by フロント 松本, Hotel Management
Debasis 様この度は、メイプルイン幕張に御宿泊頂きまして誠にありがとうございます。また、貴重なお時間を割いてご感想をお寄せ頂けました事、重ねて御礼申し上げます。しかしながら、この度のご宿泊において気持ちの良い滞在が実現できず、申し訳ございませんでした。今後とも、お客様に満足いただけるホテルを目指して参りますので、近辺にお越しの際にはまたご利用下さいませ。Debasis様のまたのご来館をスタッフ一同心よりお待ち申し上げております。
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 6 Nov. 2023 on Expedia
4 out of 5
by A verified traveller

Posted 13 Oct. 2023 on Expedia
It’s a little far from Makuhari Messe, so I took a taxi there during Tokyo Game Show. The staff were very friendly and kind. The room was small, but the bed was comfortable. Overall great stay, would recommend.
Comment from Hotel Management
24 Oct. 2023 by Fushimi, Hotel Management
Dear DonnaThank you very much for staying at Maple Inn Makuhari.Thank you again for taking the time out of your busy schedule to post a review.Overall it was a great stayWe are very happy to hear that Donna had a comfortable time with us.We will continue to strive to satisfy our customers, so if you have the opportunity to come to Japan again, please use our hotel again.All of our staff are looking forward to welcoming you back to our hotel.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 28 Sep. 2023 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 25 Nov. 2018 on Expedia
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 26 Sep. 2018 on Expedia
4 out of 5
by A verified traveller

Not bad.

Posted 7 Feb. 2018 on Hotels
It was very calm place. Clean room, but small as much as normal Japanese hotel. There are not so many restaurants or shopping mall. But, one station far from hotel (Tsudanuda station), it was good. I recommend "Nanano Yu", the public spa, 10 minutes far from hotel by car.
Comment from Hotel Management
19 Feb. 2018 by Front desk : Kenji Wakatsuki, Hotel Management
We were very glad to have you here, Mapleinn Makuhari and feel so happy to hear Your positive comment about cleanness of guest room. It is our pleasure to here positive comment from our guest. As you mentioned, there are a few restaurants or stores around us, but if you move by car, bus or train to Tsudanuma or Kaihimmakuhari, you can enjoy shopping and dinner. "Nanano Yu" is recommended for guests who would like to enjoy japanese public spa with ease. When you have another chance to visit Japan, we will gladly have your reservation here. Thank you.
5 out of 5
by Gemunu

This traveller left a rating score only Posted 15 Jan. 2017 on Hotels
4 out of 5
by Jeonghoon

Overall good except wifi reception

Posted 1 Jul. 2016 on Hotels
There are lots of Chinese tourist staying at the hotel, mainly because Tokyo Disneyland is close. Also, wifi reception depends on location of each room; I could not get a good reception from my room, which was located in the annex building.