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21c Museum Hotel Chicago

4.0 star property
Hotel with a 24-hour fitness centre, near 360 CHICAGO

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, in-room safe, desk, blackout curtains
Property entrance
Point of interest
Point of interest
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is NZ$306
includes taxes & fees
26 May - 27 May

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Millennium Park
    ‪15 min walk‬
  • Art Institute of Chicago
    ‪2 min drive‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite (21C)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

21c Museum Hotel Chicago places you in the centre of Chicago, within just a 15-minute stroll of 360 CHICAGO and Museum of Contemporary Art Chicago. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Lure Fishbar, serves seafood. 10000 square feet (929 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and a computer station. Full breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown Chicago hotel include Millennium Park and Cloud Gate.

What's nearby

  • Michigan Avenue - 1 min walk - 0.2 km
  • Millennium Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 2 min drive - 1.9 km
  • Willis Tower - 2 min drive - 2.5 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Hotel with a 24-hour fitness centre, near 360 CHICAGO
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly 21c Museum Hotel Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 297 guestrooms or units
  • 17 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
21c Museum Hotel Chicago offers 297 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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4.4 out of 5, Excellent, 4,099 reviews
The price is NZ$246
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at 21c Museum Hotel Chicago?

21c Museum Hotel Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on 26 May 2025 start from NZ$257.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at 21c Museum Hotel Chicago?

Yep, 21c Museum Hotel Chicago has valet parking with in/out privileges for USD 75 per night.

Are there any beaches close to 21c Museum Hotel Chicago?

Yep, 21c Museum Hotel Chicago is a short 14-minute walk from Ohio Street Beach. Fun beach activities include kayaking and sailing. You can also find boat tours.

What makes 21c Museum Hotel Chicago a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at 21c Museum Hotel Chicago.

Does 21c Museum Hotel Chicago serve breakfast?

Yeah, full breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at 21c Museum Hotel Chicago?

No, 21c Museum Hotel Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at 21c Museum Hotel Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at 21c Museum Hotel Chicago?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at 21c Museum Hotel Chicago?

Cats and dogs are welcome at 21c Museum Hotel Chicago, with food and water bowls on offer.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1073 out of 1848 reviews
Rating 8 - Good. 377 out of 1848 reviews
Rating 6 - Okay. 214 out of 1848 reviews
Rating 4 - Poor. 101 out of 1848 reviews
Rating 2 - Terrible. 83 out of 1848 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrific, rooms are clean and quiet. On site restaurant has great services and delicious fare! Would definitely stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Stefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so nice to let us early check in, shout out to front desk Helen for that. they also helped with things we needed aka last minute safety pins, great stay in Chicago overall
Stayed 3 nights in Jan 2025

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet. Very convenient location for food, shopping and entertainment.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kamil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HATED THIS HOTEL AND UNFRIENDLY STAFF - NOT TO MENTION THE LACK OF BASIC NECESSITIES SUCH AS A PLUG IN CORD FOR MY PHONE CHARGER - NOT TO MENTION THERE WAS NOBODY TO BRING IN MY BAGS….THEY HAVE NO BELLBOY AND CONSIDER THEMSELVES A LUXURY HOTEL - NEVER COMING HERE AGAIN AND THIS IS MORE LIKE A 2 STAR HOTEL - OF COUSE THE SAUNA DIDN’T EVEN WORK AND I WAS CHARGED $100 BECAUSE I TRIED TO TIDY UP THE ROOM SO THE CLEANING LADY WOULD NOT HAVE TO WORK SO MUCH - I HAVE BEEN TO MANY LUXURY HOTELS IN CHICAGO AND ALTHOUGH THIS PLACE IS ADVERTISED AS A 4 STAR HOTEL IT IS MORE LIKE A 2 STAR MOTEL VIBES ONCE YOU ACTUALLY GET INSIDE… DO NOT BE FOOLED BY THE PICTURES!!!!! FROM MY EXPERIENCES - HOTEL NEEDS A MAJOR RENOVATION I WAS SUPER EMBARRASSED TO BRING MY GF HERE - PLUS MUCH NICER STAFF AT THR FRONT DESK - YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES AND THE SERVICE YOU PROVIDE - ADDITIONALLY I WILL MAKE IT MY LIFES MISSION TO MAKE SURE NONE OF MY FRIENDS NOR FAMILY STAY AT THIS DUMP… NOT TO MENTION THE LIGHTING IN THE ROOM DID NOT WORK I REGRET BOOKING THIS
Stayed 3 nights in Jan 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amandine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Clean, great bed sheets. Cons: lack of outlets to charge, no microwave and parking is expensive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmad, Bolingbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerod, Dana

Stayed 2 nights in Jan 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Dec 2024

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice recent renovated hotel, building is old but has good shower water pressure. However, the ac is tooooo loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Nalleli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Susana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty rooms, bathroom door not opening - good location
Stayed 3 nights in Sep 2024

6/10 Okay

Roshanda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ataff was very helpful
Stayed 3 nights in Dec 2024

6/10 Okay

Ana

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Khadijah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay. No complaints on hotel room or staff. Close enough to walk to stores and food places. I will book again!
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Francine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art exhibit inside the hotel was so cool and interesting!
Stayed 1 night in Dec 2024