2/10 Terrible
Micah
Travelled with partner
1 Nov 2024
I NEVER leave a negative review for any hotel and I’m a frequent traveler. Most times I would just dismiss it but with this hotel I MUST speak. DO NOT STAY HERE. Upon arrival things were smooth sailing. Receptionist was really nice. Got me in, held an additional 300.00 for any issues, things were good, normal check-in to a room. Area of the hotel was nice. Seem safe. Nothing like the rough areas of this city. The morning of checkout I notice an EXTRA charge from this hotel of about 120.00. I was confused, tried to piece together but still did not make sense. After talking to receptionist they explained I was charged for damages, (I never damaged anything, rarely spent time in room). I ask for explanation. They named off items that were never in the room such as “bathroom mat”, there was never a mat in the bathroom. I travel OFTEN and never seen a bathroom mat in any hotel. Then they mention damages to pillows and sheets. At this point, I knew they were just charging me for anything. I can admit to sheet damages due to my hair cap, dye leaked onto sheets and pillow case BUT again I am a frequent traveler this is not the first this has happened at any hotel. This is my first time ever being charge for such ACCIDENT. I accepted that. Not other charges.
Me and my significant other spent time at their bar on the 7th floor. After barely being served, the bartender took it upon himself to tip himself without my knowledge. I was not satisfied with anything besides rooftop movie.
Micah
Stayed 2 nights in Oct 2024