See all properties
Save

Best Western Des Plaines Inn

2.5 star property
Hotel in Des Plaines with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Exterior
Standard Room, 1 King Bed, Non Smoking, Hot Tub
Lobby
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is NZ$126
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪5 min drive‬
  • Advocate Lutheran General Hospital
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1422)
The price is NZ$215
for 1 room
includes taxes & fees
5 Feb - 6 Feb
avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel

About the area

Des Plaines

At Best Western Des Plaines Inn you'll be 3.7 km (2.3 mi) from Allstate Arena and 4.8 km (3 mi) from Advocate Lutheran General Hospital. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include coffee/tea in a common area and laundry facilities. .Attractions within a 15-minute drive of this Des Plaines hotel include Donald E. Stephens Convention Center and Woodfield Mall.

What's nearby

  • Allstate Arena - 3 min drive
  • Rivers Casino - 5 min drive
  • Donald E. Stephens Convention Center - 7 min drive
  • Rosemont Theatre - 8 min drive
  • Fashion Outlets of Chicago - 10 min drive

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare International Airport (ORD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines Inn

Hotel in Des Plaines with free breakfast and 24-hour front desk
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. An indoor pool, a vending machine, and multilingual staff are also featured at Best Western Des Plaines Inn. Self parking is free.

This Des Plaines hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Des Plaines Inn offers 50 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 21 November 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Frequently asked questions

Is parking available at Best Western Des Plaines Inn?

Yep, Best Western Des Plaines Inn has a free self car park.

How much does it cost to stay at Best Western Des Plaines Inn?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Des Plaines Inn on 23 Jan 2025 start from NZ$126.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Des Plaines Inn?

The closest beach to Best Western Des Plaines Inn is Wilmette Park District Swimming Beach (18 km).

Does Best Western Des Plaines Inn have a pool?

Best Western Des Plaines Inn has an indoor pool. The property will be renovating one of the swimming pools from November 21 2024 until March 31 2025 (completion date subject to change).

Does Best Western Des Plaines Inn serve breakfast?

Yeah, our visitors quite like the free continental breakfast here! It's the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Des Plaines Inn?

No, Best Western Des Plaines Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Des Plaines Inn?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Des Plaines Inn?

No, only service animals are allowed.

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 372 out of 1003 reviews" "
Rating 8 - Good. 279 out of 1003 reviews" "
Rating 6 - Okay. 160 out of 1003 reviews" "
Rating 4 - Poor. 73 out of 1003 reviews" "
Rating 2 - Terrible. 119 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Nolan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be warned
We have stayed at this property previously and have no issues. But this time we had one. I booked this online and had stated we would pay at the property when we arrived. I had my bank credit card on file with Hotels.com but was using a different card for the room once arrived, as we have done prior. I informed the desk when we arrived of this, and they scanned my Discover card for the charges. But to my dismay, after we checked out and returned home, they went ahead and charged my bank card and not my Discover card as I had asked. As we normally stay here when we come to town, this is unacceptable and we will not be using this hotel in the future. Be wary when booking here.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Jacob

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
Dozen of ants in bathroom and a few on bed.
Stayed 1 night in Aug 2024

8/10 Good

Suresh

Stayed 1 night in Oct 2024

2/10 Terrible

Timothy W

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really disgusting shower, pubic hairs in it! TV did not work, staff did nothing to fix it!
Stayed 1 night in Oct 2024

2/10 Terrible

Shelby

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
I was very unhappy with our stay. To start, we got an email a day or 2 after booking that the pool was out “Through September 2024”. It was too late for us to cancel as the marathon was that weekend and hotels were booked out. We stayed from October 11-14, so I expected the pool to be fixed. It wasn’t, but no biggie. Upon arrival, we found that our room was very nasty. The floors were gross and it didn’t look like it had been vacuumed. We have 2 young kids and we wouldn’t let them walk on the floors without shoes. There were sticky spots on the countertops. Again, we tried to overlook it and make the best of it. At breakfast the next morning, I went to fill up my son’s juice cup, only for ants to fall in the cup from where the juice dispenser was covered in ants. We spent the whole day in Chicago and came back around 8:30, only to find that out toilet wouldn’t flush (and it wasn’t due to usage, we had been out all day). We called the front desk and the guy just said “sorry, maintenance isn’t here. It can’t be fixed right now. But you can use the bathroom in the lobby”. Again, we have 2 small children and we were on the 3rd floor. So we had to take the elevator down every time they needed to go. The next morning, I went down to the lobby to use the bathroom and was accosted by an “employee” for using the “employee bathroom” that they told us to use. And then she argued with me when I told her the other guy told us to use it. Rude staff. Nasty hotel. Not staying here again.
Stayed 3 nights in Oct 2024

4/10 Poor

Rajaram

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Need to clean
Stayed 1 night in Oct 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to venue
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

2/10 Terrible

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

Dion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed and the front desk lady was very nice and helpful definitely recommend!!
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Customer service was good, staff was kind. Pool was down, outside could use a little more TLC.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Sketchy AF
Searched for properties with a bathtub in room & a pool. This property popped up. I've booked Best Westerns through Hotels.com before & NEVER had an issue. Booked, with both of those amenities still showing. Got there to discover none of the rooms had a bath tub & the pool was empty/closed as well. Chair in room had a weird stain on it. There were a lot of sketchy looking men hanging around the back parking lot smoking cigarettes with the door to the hotel open. Whole first floor hallway smelled like cigarettes. Parking lot smelled of urine. None of the keycard doors to enter the building locked properly. Kids went to get a soda from the vending machine, soda wouldn't come out because there were a bunch of empty beer cans shoved into where they come out of. Would not recommend AT ALL! Only stayed there because I couldn't immediately get the $ I paid back to go somewhere else! We left early in the morning, way before check out! The free breakfast turned out to be pretty good, but that's it! Also the body wash dispenser in the shower was empty.
Stayed 1 night in Oct 2024

6/10 Okay

Gianna

Travelled with partner
Liked: Amenities
I thought it was a decent experience. The pool was closed which stinks. All of the doors to get into the building didn’t lock anymore which felt unsafe. Rooms were clean though and breakfast was decent for being free
Stayed 1 night in Oct 2024

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Chicago

Stayed 1 night in Sep 2024

6/10 Okay

Cecily

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Neli

Stayed 1 night in Sep 2024

8/10 Good

Meir

Stayed 1 night in Sep 2024

2/10 Terrible

Raquel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sanitation of this location is absolutely horrendous! We left the property and had to check in at another hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excelent
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed the pool was still not available. Site noted it was closed for September. We were there in October. Exit doors were still being propped open during the day hours...locked at night. The facilities were clean and room itself had all the amenities needed. Staff available when we needed. Nice breakfast offered.
Stayed 1 night in Oct 2024

10/10 Excellent

Miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For budget travelling this is great option
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024