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Chicago Marriott Downtown Magnificent Mile

4.0 star property
Hotel with 2 restaurants, near Chicago Children's Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chicago Marriott Downtown Magnificent Mile

Exterior
Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)
Suite, 1 Bedroom, City View | Living area
Room, 1 King Bed, City View
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is NZ$374
includes taxes & fees
21 Dec - 22 Dec

Explore the area

Map
540 North Michigan Avenue, Chicago, IL, 60611
  • Michigan Avenue
    1 min walk
  • State Street
    4 min walk
  • Chicago Riverwalk
    7 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

Chicago Marriott Downtown Magnificent Mile puts you in the heart of Chicago, within a 20-minute stroll of Merchandise Mart and Chicago Children's Museum. Highlights at this hotel include 2 restaurants, 4 beach bars and a 24-hour gym. .The restaurant, Harvest, serves American cuisine and is open for breakfast, lunch and dinner. Reviver is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy access to aerobics classes, yoga classes and Pilates classes. 64647 square feet (6006 square metres) of event facilities include 42 meeting rooms and conference space, and other business amenities include a business centre and coworking space. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Downtown Chicago hotel include Art Institute of Chicago and Navy Pier.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 7 min walk - 0.7 km
  • Art Institute of Chicago - 18 min walk - 1.5 km
  • Navy Pier - 4 min drive - 2.4 km
  • Soldier Field - 4 min drive - 3.7 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 11 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk

About this property

Chicago Marriott Downtown Magnificent Mile

Hotel with 2 restaurants, near Chicago Children's Museum
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 beach bars and a bar/lounge. A business centre, 42 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 64647 square feet (6006 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Chicago Marriott Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 1200 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 4 bars on the beach
  • Conference rooms
  • 64647 sq ft of conference space
  • 6006 sq. m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Chicago Marriott Downtown Magnificent Mile offers 1200 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 76 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; USD 33 per person
  • 2 restaurants
  • 4 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harvest
  • Reviver
  • Rush Street Pantry
  • The Purple Pig
  • Yardbird Table & Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 64,647 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Low-height counter and sink (83 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 76 per night (in/out privileges)
  • Off site parking fee: USD 58 per night (0.1 mi away)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Marriott Downtown Magnificent Mile
Marriott Chicago Downtown Magnificent Mile
Marriott Hotel Chicago Downtown Magnificent Mile
Chicago Marriott
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Chicago
Chicago Marriott Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

What is the cancellation policy at Chicago Marriott Downtown Magnificent Mile?

Chicago Marriott Downtown Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chicago Marriott Downtown Magnificent Mile?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Chicago Marriott Downtown Magnificent Mile on 21 Dec 2024 start from NZ$331.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chicago Marriott Downtown Magnificent Mile?

Yep, Chicago Marriott Downtown Magnificent Mile has valet parking with in/out privileges for USD 76 per night.

Are there any beaches close to Chicago Marriott Downtown Magnificent Mile?

The closest beach to Chicago Marriott Downtown Magnificent Mile is Oak Street Beach (1.2 km).

What makes Chicago Marriott Downtown Magnificent Mile a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chicago Marriott Downtown Magnificent Mile.

Is Chicago Marriott Downtown Magnificent Mile family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Chicago Marriott Downtown Magnificent Mile is a hit with families.

Does Chicago Marriott Downtown Magnificent Mile serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Chicago Marriott Downtown Magnificent Mile?

No, Chicago Marriott Downtown Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Chicago Marriott Downtown Magnificent Mile?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chicago Marriott Downtown Magnificent Mile?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Chicago Marriott Downtown Magnificent Mile?

No, pets are not allowed.

Chicago Marriott Downtown Magnificent Mile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1002 reviews" "
Rating 8 - Good. 187 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 54 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT STAY
Great hotel and staff service was great!
Stayed 5 nights in Aug 2024

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay no complaints here
Stayed 3 nights in Aug 2024

8/10 Good

Sharon, Conyers

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was clean, centrally located to visit multiple destinations - easy access. The room service was pleasant, accommodating, and professionalism. My only issue was the demeanor of the front desk staff. they seem unengaged and portrayed an attitude they were not helpful. A stark contract to the hospitality and housekeeping staff. The first impression I encounter will determine if I planned to return to this property which begins with the front desk staff - needs improvement.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stay began with the best check-in experience in all my travels. Friendly but efficient. Great delivery of available services, including entering my Bonvoy number providing access to upgraded wifi. Lobby, elevators, hallways, and room very clean. Bed very comfortable. Good neighborhood just north of the river here in Chicago.
Stayed 3 nights in Aug 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location is amazing! Beware that the hotel charges a $25 per day fee (can’t remember what they call it-a convenience fee maybe) but you can spend tht in the hotel before noon each day and get it back. Confusing but basically you have to spend $25 per day in the restaurant or at the bar, if you don’t, you are paying $25 out of pocket so you minds well find something to buy. Stupid buy whatever. I was also charged $110 on my credit card and I’m not sure what does I’ve called the hotel theee times in the past two weeks and they won’t send me a copy of my bill.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. It was in the middle of chicago and walling distance to all major tourist stops. Its was an amazing experience.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jamal, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place and the view was amazing.
Stayed 1 night in Aug 2024

2/10 Terrible

Hemangini

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DeCarla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay
Stayed 3 nights in Aug 2024

10/10 Excellent

James Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, Walkable and friendly staff.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

2/10 Terrible

Kinyour

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was lied to about the destination credit. Agent during check-in proposed it as something I paid for at the time of booking and was a credit. She should have said it’s a fee we charge which is a credit for you to use while being a guest at the hotel. Aside from her choice of words the hotel was very lux, clean, and housekeeping staff were the only ones who were friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Angel Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to explore the heart of downtown Chicago. The hotel is in the middle of the shopping areas and there's 5 min walk to a boat tour - it was fabulous and so convenient. I will say, the hotel is about 30 - 35 minutes from the o'hare airport, but if there's traffic it will take 1 hr, so plan wisely. The room itself was clean, the custodial staff was kind, the deli/breakfast station in the lobby was convenient, and security was respectable and we felt safe. I would definitely stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
The hotel is at a convenient location. Although they try to keep it updated, age is started to show( been there many times) Tha price is much higher than expected compared with other hotels in area. All in all it’s fine to stay for few nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Katherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Anna, Brinnon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient.
Stayed 5 nights in Jul 2024

10/10 Excellent

Maria de Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and safe
Stayed 2 nights in Jul 2024

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Marriott standards.
Stayed 5 nights in Jul 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great neighborhood and close to metro stations. All of the hotel employees were very friendly. Rooms were clean.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was amazing, location was great
Stayed 5 nights in Jul 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024