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Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago

Photo gallery for Congress Plaza Hotel

Aerial view
Exterior
Standard Room, 2 Double Beds, Accessible
Junior Suite, City View | Living area
Junior Suite, City View | City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar
The current price is NZ$174
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    ‪1 min walk‬
  • Auditorium Building and Theatre
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$247
for 1 room
includes taxes & fees
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About the area

Chicago

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available at weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Downtown Chicago hotel include Museum of Contemporary Photography and Spertus Institute of Jewish Studies.

What's nearby

  • Auditorium Building and Theatre - 2 min walk
  • Art Institute of Chicago - 6 min walk
  • Millennium Park - 8 min walk
  • Grant Park - 18 min walk
  • Soldier Field - 2 min drive

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Congress Plaza Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 24 Feb 2025 start from NZ$174.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has an uncovered self car park for USD 62.00 per night.

Are there any beaches close to Congress Plaza Hotel?

The closest beach to Congress Plaza Hotel is Oak Street Beach (3.1 km).

Are there hot tubs in the rooms at Congress Plaza Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Congress Plaza Hotel serve breakfast?

You bet, full breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Congress Plaza Hotel?

No, Congress Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has 2 restaurants.

What time are check-in & check-out at Congress Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Congress Plaza Hotel?

No, only service animals are allowed.

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3532 out of 8532 reviews
Rating 8 - Good. 2391 out of 8532 reviews
Rating 6 - Okay. 1328 out of 8532 reviews
Rating 4 - Poor. 725 out of 8532 reviews
Rating 2 - Terrible. 556 out of 8532 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES

Liked: Cleanliness, amenities
Loved it the view was amazing staff was super nice
Stayed 1 night in Nov 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly helpful. I liked how centrally located It was and walkable to our destinations.
Stayed 1 night in Nov 2024

4/10 Poor

Nadine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was comfortable, for an old building the room didn’t have a smell like other hotels do the bed was super comfortable everything was very clean. Location is perfect everything is walking distance
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Our stay was great! Easy check in, room and all areas were clean and smelled wonderful!
Stayed 1 night in Nov 2024

2/10 Terrible

Van

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful with high ceilings and a great view of the parks across the street.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dianr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples getaway
Beautiful hotel, love the view, never disappoints when we stay. We've stayed here several times. The hotel is very busy so if you're looking for a nice quiet place, this is probably not it.
Stayed 3 nights in Nov 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with family, Travelled with group
It was ok, but beds were very small and fairly dated
Stayed 1 night in Nov 2024

10/10 Excellent

Eliseo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Place To Stay! Walkable To Everything!
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was so convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Carima

Travelled with group
Liked: Cleanliness, staff & service
Great location!
Stayed 1 night in Nov 2024

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic landmark. Room was very clean and comfortable, hotel was quiet during our stay. Kind and helping staff. The only downside is the heating system that seems to be a little old, just a simple on/off fan without thermostat.
Stayed 2 nights in Nov 2024

6/10 Okay

Ilya

Business traveller
Disliked: Cleanliness, property conditions & facilities
The rooms felt unsafe, very dated relative to the online pictures
Stayed 1 night in Nov 2024

10/10 Excellent

Briseyda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was a night to remember staying here! Very beautiful style!
Stayed 1 night in Nov 2024

8/10 Good

Clifford, ARLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Ice machines! This was an issue here all summer long. I pointed it out to management over the summer but the issue has gone from bad to worse. Supposedly, there are ice machines on even floors. This visit, housekeeping directed me to the machine on the 4th floor as the only working ice machine. I suggest that as a minimum, correct the signs on all floors that do not have operable ice machines.
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Staff & service
Disliked: Cleanliness, room comfort
The lobby area is very nice, although the rooms are fairly outdated and could use a few upgrades. The curtains did cover the entire windows so it was pretty bright in the room at night. Also, there were two complimentary water bottles, but one was half empty upon my arrival. Lastly, there wasn’t a thermostat in the room and it was quite warm. The positive is the price is typically much less than the surrounding hotels, but a few small changes could make a big difference.
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Wayne

Business traveller
Disliked: Amenities, property conditions & facilities
THERE WAS NO HEAT!!! When I asked to have it fixed in my room they said “it’s an old building so we don’t have the heat going yet.” The entire building had no heat and it wasn’t an unexpected outage. literally had zero heat going. They offered me a small plug-in heater to keep by my bed. Not really acceptable for November in Chicago. They were unapologetic about no heat, didn’t seem particularly concerned. Room service food was really awful also.
Stayed 1 night in Nov 2024

10/10 Excellent

anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The staff was very helpful and our room was clean and spacious, and the location of the hotel was nice as the Art Institute of Chicago and Millennium Park are both within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024