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Crowne Plaza Chicago-Northbrook, an IHG Hotel

4.0 star property
Suburban hotel with free local area shuttle and 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Chicago-Northbrook, an IHG Hotel

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
Property amenity
Bar (on property)
Exterior

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
The price is NZ$163
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
2875 North Milwaukee Ave, Northbrook, IL, 60062
  • River Trail Nature Center
    15 min walk
  • NorthShore Glenbrook Hospital
    4 min drive
  • Glenbrook Hospital
    5 min drive
  • Chicago, IL (PWK-Chicago Executive)
    3 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

Standard Room, 2 Queen Beds, Pool Access

Standard Room, 2 Queen Beds, Pool Access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Glenview -Chicagoland Inn and Suites
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is NZ$160
for 1 night
includes taxes & fees
26 Nov - 27 Nov
Best Western Glenview -Chicagoland Inn and Suites

About the area

Northbrook

At Crowne Plaza Chicago-Northbrook, an IHG Hotel you'll be within a 15-minute walk of River Trail Nature Center and 2.6 km (1.6 mi) from Camp Pine Woods. Highlights at this hotel include a restaurant, free self-parking and a free area shuttle. .Bar 2875 is the hotel's own bar. Enjoy the 24-hour gym and seasonal outdoor swimming pool. 15984 square feet (1485 square metres) of event facilities include 19 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also free RV/bus/truck parking, along with the convenience of an area shuttle. .Attractions within a 15-minute drive of this 4-property class Northbrook hotel include Allstate Arena and Donald E. Stephens Convention Center.

What's nearby

  • The Glen Club - 6 min drive
  • Allstate Arena - 12 min drive
  • Donald E. Stephens Convention Center - 15 min drive
  • Chicago Botanic Garden - 17 min drive
  • Woodfield Mall - 17 min drive

Getting around

  • Prospect Heights Station - 4 min drive
  • Chicago, IL (PWK-Chicago Executive) - 3 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Iron Age Korean Steak House - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Liquid Fusion - ‬14 min walk

About this property

Crowne Plaza Chicago-Northbrook, an IHG Hotel

Suburban hotel with free local area shuttle and 24-hour fitness centre
Crowne Plaza Chicago-Northbrook, an IHG Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 19 meeting rooms. Event space at this hotel measures 15984 square feet (1485 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago-Northbrook, an IHG Hotel. A free area shuttle within 5 miles is available. Free self parking is available.

This 4-star Northbrook hotel is smoke free.

  • 1 building
  • 318 guestrooms or units
  • 7 levels
  • Conference rooms
  • 15984 sq ft of conference space
  • 1485 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Crowne Plaza Chicago-Northbrook, an IHG Hotel offers 318 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 to 12.95 for adults and USD 10.95 to 12.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar 2875
  • Chicago 2875 Restaurant a

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (15,984 square foot of space)

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.95 to 12.95 for adults and USD 10.95 to 12.95 for children
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open on 25 May and close on 13 September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago-Northbrook
Crowne Plaza Hotel Chicago-Northbrook
Crowne Plaza Northbrook
Crowne Plaza Chicago-Northbrook Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Crowne Plaza Chicago-Northbrook, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

As of 12 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago-Northbrook, an IHG Hotel on 25 Nov 2024 start from NZ$163.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Yep, Crowne Plaza Chicago-Northbrook, an IHG Hotel has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Crowne Plaza Chicago-Northbrook, an IHG Hotel?

The closest beach to Crowne Plaza Chicago-Northbrook, an IHG Hotel is Clark Street Beach (18.2 km).

Does Crowne Plaza Chicago-Northbrook, an IHG Hotel have a pool?

Crowne Plaza Chicago-Northbrook, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May 25 to September 13.

What makes Crowne Plaza Chicago-Northbrook, an IHG Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chicago-Northbrook, an IHG Hotel.

Is Crowne Plaza Chicago-Northbrook, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Chicago-Northbrook, an IHG Hotel is a hit with families.

Does Crowne Plaza Chicago-Northbrook, an IHG Hotel serve breakfast?

Yep, cooked-to-order breakfast is offered weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

No, Crowne Plaza Chicago-Northbrook, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Chicago-Northbrook, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Chicago-Northbrook, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1000 reviews" "
Rating 8 - Good. 320 out of 1000 reviews" "
Rating 6 - Okay. 131 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

May

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The staff was super nice and the hotel overall is just really nice and comfy
Stayed 1 night in Aug 2024

8/10 Good

Ann Marie, CLARKSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee in the morning in the lobby would’ve been nice. Otherwise, loved our short stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy, Noblesville

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked an indoor poor but it was a good stay
Stayed 3 nights in Aug 2024

10/10 Excellent

May

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so nice here! They've been really helpful. The food at the hotel was really good! The pool and the areas to sit are really nice and clean. I would recommend this hotel for anyone visiting
Stayed 2 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2024

4/10 Poor

Dennis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There is a mold issue in the building.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I wanted
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Property has a lot of maintenance issues. Elevator that doesn't work, plugs that don't work, A/C issues, and I could go on with broken or things that needed repair. Staff was nice.
Stayed 5 nights in Aug 2024

2/10 Terrible

Farid

Disliked: Cleanliness, staff & service, amenities
elevators were not functional, breakfast was not appetizing.
Stayed 1 night in Aug 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, but the hotel has slipped a few notches over the years. Like most hotels you have to request maid service, I would prefer opting out by putting my "Do Not Disturb" sign outside the door.
Stayed 3 nights in Jul 2024

6/10 Okay

Salim

Travelled with family
Liked: Amenities
Very limited even on bathroom supplies only small shampoo for 3 nights stay for 4 people
Stayed 3 nights in Aug 2024

4/10 Poor

Kenan

It’s was ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Room was very clean and smelled very 'fresh'. Bed linens were soft and comfortable. The mattress was a bit softer than I like but that's just my personal preference. It didn't hinder my sleep in any way. Our room had a Keurig with a couple of complimentary K-cups provided with cups. It also had a large armoire with drawers that I thought was strictly for storage but I was mistaken. Behind the door of the armoire was a mini fridge and microwave. The room also had a nice sized desk with a very comfortable office chair. Shower had awesome water pressure which I was very happy about. We didn't get a chance to use the pool but it was a nice size and had plenty of seating along with a tiki bar right next to it. The check-in/out process was almost delightful. The front desk people were very polite and efficient. i really can't think of anything to improve upon to make someone's stay any better!
Stayed 3 nights in Jul 2024

2/10 Terrible

Shoeb

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

2/10 Terrible

Lydia

Travelled with group
Disliked: Staff & service
New building still noise of construction and dining were baby food very small proportions
Stayed 1 night in Apr 2024

6/10 Okay

Mattie

Travelled with family
Liked: Property conditions & facilities
The hotel was decent. My only complaints were that we didn't have any face or dry towels in the room when we arrived nor did we get any the next day. When we told them we needed more towels, they said we were all out of towels. The TVs are outdated. You can't enjoy the luxury of watching nexflix or play video games because the tvs dont have hdmi ports. Other than those 2 things, The hotel is a nice place to stay for a weekend.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room I reserved was not the one I received. Unable to get more towels for room because they “ran out”. People came at 11:45 am on day of check out to make sure we were already out of room when check out is at 12pm
Stayed 2 nights in Jul 2024

10/10 Excellent

Otilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely stay again staff was very nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

steven

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marsel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

4/10 Poor

Mauricio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
nunca preguntaron si todo estaba bien, el extractor del baño funcionaba y se llenaba de vapor, el sofa estaba sucio, dejan entrar a huespedes con mascotas, nos causó alergia en la piel por eso, no olía a limpio sino a polvo, pesimo servicio en recepción, el personal no habla español a pesar que en la pagina dice que si, al hacer el check in solo me dieron la tarjeta y me dijeron por donde estaba la habitación pero no me encaminaro, tuve que averiguar yo mismo como llegar, muy costoso y lejos del downtown
Stayed 7 nights in Jun 2024

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024