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Crowne Plaza Chicago West Loop, an IHG Hotel

3.5 star property
Hotel with a fitness centre, near Millennium Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chicago West Loop, an IHG Hotel

American cuisine
Meeting facility
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast available
  • Laundry
  • Bar
The price is NZ$208
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
25 South Halsted Street, Chicago, IL, 60661
  • University of Illinois Chicago
    8 min walk
  • Greek Islands
    3 min walk
  • Ogilvie Transportation Center
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Single Bed

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Pool
Free WiFi
Air conditioning
Gym
4.0 out of 5, Very good, (1003)
The price is NZ$236
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Holiday Inn & Suites Chicago - Downtown, an IHG Hotel

About the area

Chicago

At Crowne Plaza Chicago West Loop, an IHG Hotel you'll be 2 km (1.2 mi) from Millennium Park and 2.1 km (1.3 mi) from Michigan Avenue. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Rye Deli & Drink, serves American cuisine. RYE BAR is the hotel's own bar, serving drinks along with dinner. A 24-hour business centre and conference space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Downtown Chicago hotel include Willis Tower and State Street.

What's nearby

  • Willis Tower - 14 min walk
  • Millennium Park - 2 min drive
  • Michigan Avenue - 2 min drive
  • Chicago Theatre - 2 min drive
  • Chicago Riverwalk - 2 min drive

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare International Airport (ORD) - 31 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Haymarket Pub & Brewery - ‬4 min walk
  • ‪TBK Greektown (Taco Burrito King) - ‬5 min walk
  • ‪Bandit - ‬6 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Crowne Plaza Chicago West Loop, an IHG Hotel

Hotel with a fitness centre, near Millennium Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chicago West Loop, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

  • 398 guestrooms or units
  • 17 levels
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Chicago West Loop, an IHG Hotel offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 30 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self-parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60661,Hotel License

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel
Crowne Plaza Chicago West Loop, an IHG Hotel Chicago
Crowne Plaza Chicago West Loop, an IHG Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Crowne Plaza Chicago West Loop, an IHG Hotel?

Crowne Plaza Chicago West Loop, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Chicago West Loop, an IHG Hotel?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Chicago West Loop, an IHG Hotel on 2 Jan 2025 start from NZ$207.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Chicago West Loop, an IHG Hotel?

Yep, Crowne Plaza Chicago West Loop, an IHG Hotel has a covered self car park with in/out privileges for USD 54.00 per day. Onsite parking is limited.

Are there any beaches close to Crowne Plaza Chicago West Loop, an IHG Hotel?

The closest beach to Crowne Plaza Chicago West Loop, an IHG Hotel is Oak Street Beach (3.2 km).

What makes Crowne Plaza Chicago West Loop, an IHG Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Chicago West Loop, an IHG Hotel.

Is Crowne Plaza Chicago West Loop, an IHG Hotel family-friendly?

You bet! With amenities such as a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Crowne Plaza Chicago West Loop, an IHG Hotel is a hit with families.

Does Crowne Plaza Chicago West Loop, an IHG Hotel serve breakfast?

You bet, buffet brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crowne Plaza Chicago West Loop, an IHG Hotel?

No, Crowne Plaza Chicago West Loop, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Chicago West Loop, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Chicago West Loop, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Crowne Plaza Chicago West Loop, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1006 reviews" "
Rating 8 - Good. 241 out of 1006 reviews" "
Rating 6 - Okay. 96 out of 1006 reviews" "
Rating 4 - Poor. 56 out of 1006 reviews" "
Rating 2 - Terrible. 47 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jenny

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Kind of quiet. Strong smell of cleaning supplies but everything was clean. Air worked great. Easy checknin and out.
Stayed 1 night in Sep 2024

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fast and responsive, the room was clean and comfortable, and the location was convenient to everything. Good price for what I got.
Stayed 1 night in Sep 2024

8/10 Good

liz, Sioux Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Terrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints what so ever.
Stayed 1 night in Sep 2024

6/10 Okay

Casandra

The hallways smelled horrible especially the end rooms (where we were). It smelled like sewage and like a factory. The rooms are very small but the could be only end rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moving our son to his new condominium. Loved the neighborhood and walking distance to everything!!!
Stayed 1 night in Sep 2024

10/10 Excellent

NyJewel

Liked: Cleanliness, staff & service, property conditions & facilities
It was near all of the local attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LOVE THIS PLACE!
This hotel was amazing and the location was incredible. Still in the middle of everything and in walking distance to shops and food. The service was awesome, shoutout to JC and other desk staff that were awesome and helpful. Food in the hotel was good but I am picky about certain food so I think hearing, "food could have been a bit better" from a mildly picky person isn't as beneficial. However, I will say that it was still good and the wait staff were incredible at the bar. My room was incredible with a balcony and had good views. I would suggest darker towels for makeup removal but that is a suggestion. Don't want to keep wrecking towels! All in all, this was a great place to stay and would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

kindra

Stayed 1 night in Sep 2024

10/10 Excellent

anallely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Torri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brayden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in/out was easy and we were able to get an early check in. Staff was super friendly and we were able to walk back from the festival we attended at Union Park. A great stay overall!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was so friendly and accommodating. The room was clean and comfortable. I will return on my next visit to Chicago. Highly recommend.
Stayed 3 nights in Aug 2024

4/10 Poor

Ernesto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The sink and the tub kept backing up from the time we walked in until the time we checked out.
Stayed 4 nights in Aug 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Aug 2024

4/10 Poor

April Rae

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Did not get the room I paid for with no solution.
Stayed 1 night in Aug 2024

10/10 Excellent

Rashmi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Great location with a supermarket right across the street and lots of dining options.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Subodh

Good overall. Noisy because of the highway but clean
Stayed 1 night in Aug 2024

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Hardeep singh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude receptionist. Noisy rooms. Uncomfortable bed.
Stayed 2 nights in Aug 2024