Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

3.5 star property
Riverwalk Chicago hotel in Downtown Chicago with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

Aerial view
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is NZ$177
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • State Street
    11 min walk
  • Chicago Theatre
    14 min walk
  • Chicago, IL (MDW-Midway Intl.)
    27 min drive

Room options

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chicago

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel places you in the centre of Chicago, within just a 5-minute stroll of Merchandise Mart and within 15 minutes of Chicago Riverwalk. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Downtown Chicago hotel include Skydeck Ledge and Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • Chicago Riverwalk - 14 min walk - 1.3 km
  • Millennium Park - 2 min drive - 1.9 km
  • Art Institute of Chicago - 2 min drive - 2.3 km
  • Navy Pier - 5 min drive - 3.3 km

Getting around

  • Merchandise Mart Station - 7 min walk
  • Millennium Station - 19 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Marshall's Landing - ‬4 min walk

About this property

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel

Riverwalk Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 59 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 19 to 29 per person
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.00 to 29 per person
  • Covered self-parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Hotel
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Chicago
Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel on 25 Nov 2024 start from NZ$177.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

Yep, Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel has a secured covered self car park with in/out privileges for USD 59 per day.

Are there any beaches close to Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

The closest beach to Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel is Oak Street Beach (2.1 km).

Does Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel have a pool?

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel has an indoor pool. The pool is open 5:00 AM to 11:00 PM.

What makes Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel.

Does Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel serve breakfast?

Yep, buffet breakfast is on offer weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

No, Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

Yep, Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel has 2 restaurants.

What time are check-in & check-out at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Chicago Dwtn Wolf Point, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 754 out of 1212 reviews" "
Rating 8 - Good. 258 out of 1212 reviews" "
Rating 6 - Okay. 100 out of 1212 reviews" "
Rating 4 - Poor. 49 out of 1212 reviews" "
Rating 2 - Terrible. 51 out of 1212 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

gloria jean, Prospect

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was flexible when we asked to change rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

Jayna

Travelled with group
kind of a scam
the overall stay was really nice, however we feel as if we were scammed. upon arrival we were told that our parking fee would be waived, as long as we brought the ticket to validate parking. upon check out, we found that our parking was in fact, not waived, and we were left with a $118 charge on the invoice. on top of this, i was told that the $200 deposit that i had to give the hotel upon arrival would be given back to me in full. I kept an eye on the pending charge on my credit card, and once it was done pending, it turned out that only got $60 back. I have tried contacting the hotel multiple times about this issue and have left call back info and have not heard back. i don’t know if they just don’t want to deal with my concerns or what? overall, it’s a nice place to stay and the view was incredible, but do not stay here if you expect honest service. hopefully these people will call me back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bhumi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offers stunning city views and is in a great location. Walking distance to Magnificent Mile, Pier, and West Loop. Quieter area offering a more peaceful experience, and interior is stunning!
Stayed 1 night in Aug 2024

10/10 Excellent

Millicent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The A/c unit was rather loud. Having no breakfast is a deal breaket for futire visists or recommendations for me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our trip!
Stayed 3 nights in Jul 2024

10/10 Excellent

Palwasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Palwasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff is excellent and super friendly! Definitely will stay here again
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Helpful, and Accommodating
Staff at this property was amazing! All were friendly and helpful and accommodating. Front desk held our bags until check-in and arranged for a checkout time that worked with our departure schedule, the barista made genuine conversation while making my drink each morning, and the housekeeping even gladly showed my inept self how to turn on the shower when I got flummoxed by the tap. Of note was the beautiful, large, open design of the hotel reception area on floor 15 where the hotel floors begin…it was expansive, interesting, with great views and cozy details. It was somehow stark and vast, yet warm and inviting at the same time.
Stayed 1 night in Aug 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location within a block of the river walk. Nice room with comfortable king sized bed. Nice bar area.
Stayed 1 night in Aug 2024

6/10 Okay

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Luis

Travelled with group
Not good
Check in was a 3 my room wasn’t not ready until after 5, paid for skyline views and got moved to a different room, drains were clogged and was not offered anything for the inconvenience, wasted time this trip
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
We had a wonderful stay at the Holiday Inn! Will be returning and staying here everytime we are in the city , Staff was so amazing and kind to us! Highly Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chicago Get Away
Amazing customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good place to stay and the service is great
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Made us pay $60 for parking after getting the ticket validated.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Heechun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was told as soon as I checked in that my parking was free until the very next day until 5 so I asked about the day we checked out and the lady just made it free for us the entire time we were there. I had to call the manager maybe 4 days after we left because i finally gotten my deposit back on the room and I realize they only gave me 82 out of the 200 back, long story short the manager basically called my boyfriend and I liars because “ no one” would tell us that. Everything else about the hotel was great but I was disappointed about how the manager talked to me and he wouldn’t even review the cameras to see what I was talking about. Never staying here again!!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The city view room is worth every penny! It was so beautiful and the beds/pillows were so comfortable. The hotel is in a great area and the staff are wonderful. They’re very helpful and attentive to your needs. There wasn’t a microwave in the room which was the only bad thing but there is one in the market on the 15th floor if you need to use it during your stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, clean and convenient for my needs. Food was good, excellent customers sercive. 5/5
Stayed 1 night in Aug 2024