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Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel

3.0 star property
Riverwalk Chicago hotel in Downtown Chicago with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel

Aerial view
Premium bedding, in-room safe, desk, laptop workspace
Restaurant
City view
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Free WiFi
  • Parking available
  • Housekeeping
  • Gym
The price is NZ$257
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
350 West Wolf Point Plaza, Building 2, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • State Street
    ‪11 min walk‬
  • Chicago Theatre
    ‪14 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

Premium Room, 1 King Bed (Chicago Skyline View)

Premium Room, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Chicago Skyline View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

City view

Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

voco Chicago Downtown, an IHG Hotel

Pool
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4.4 out of 5, Excellent, (2301)
The price is NZ$428
for 1 room
includes taxes & fees
4 Feb - 5 Feb
voco Chicago Downtown, an IHG Hotel

About the area

Chicago

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel places you in the centre of Chicago, within just a 5-minute stroll of Merchandise Mart and within 15 minutes of Chicago Riverwalk. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Downtown Chicago hotel include Skydeck Ledge and Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk
  • Chicago Riverwalk - 14 min walk
  • Millennium Park - 2 min drive
  • Art Institute of Chicago - 2 min drive
  • Navy Pier - 5 min drive

Getting around

  • Merchandise Mart Station - 7 min walk
  • Millennium Station - 19 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬8 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Marshall's Landing - ‬4 min walk

About this property

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel

Riverwalk Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel was completed in July 2022.

This 3-star Chicago hotel is smoke free.

  • 228 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel offers 228 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Greek, Japanese, Korean, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 59 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 19 to 29 per person
  • 2 restaurants

Restaurants on site

  • Riverbend
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Computer station

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • Magnifying mirror
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.00 to 29 per person
  • Covered self-parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Dwtn The Mart, An Ihg
Holiday Inn Chicago Mart Plaza River North
Holiday Inn Chicago Dwtn Wolf Point an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel Hotel
Holiday Inn Chicago Mart Plaza River North an IHG Hotel
Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel Chicago
Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel on 9 Feb 2025 start from NZ$257.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

Yep, Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel has a secured covered self car park with in/out privileges for USD 59 per day.

Are there any beaches close to Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

The closest beach to Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel is Oak Street Beach (2.1 km).

Does Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel have a pool?

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel has an indoor pool. The pool is open 5:00 AM to 11:00 PM.

What makes Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel.

Does Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel serve breakfast?

Yep, buffet breakfast is on offer weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and noon.

Is there a free airport shuttle available at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

No, Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

Yep, Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel has 2 restaurants.

What time are check-in & check-out at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Chicago Dwtn - The Mart, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 834 out of 1342 reviews" "
Rating 8 - Good. 286 out of 1342 reviews" "
Rating 6 - Okay. 113 out of 1342 reviews" "
Rating 4 - Poor. 51 out of 1342 reviews" "
Rating 2 - Terrible. 58 out of 1342 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chulho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Avionna

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Aaliyaah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jamil

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

J Brenna

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tequila was pleasant helping me check in! Highly recommend this hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Talal, Montreal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall stay was ok We were disappointed with the safety deposit box in the room which wasn’t working, and the lack of assistance from hotel management with fixing it despite asking them to. Upon checkout when we re-raised these concerns we just got a apology. Would have been nice of them to at least offer something more for the inconvenience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Giovanni

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property :)
Stayed 2 nights in Oct 2024

4/10 Poor

Marleny

Stayed 2 nights in Oct 2024

10/10 Excellent

William, Moreno Valley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms were clean, property is conveniently located and best views in town. The only complaint I have is that the bar closes really early. The hours are posted as closing later, however bar attendants begin the closing process really early even though the bar is obviously busy and you can see that they eager to leave.
Stayed 3 nights in Oct 2024

10/10 Excellent

LaJuana, Florissant

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at this property except this. There was a hotel bellman who assisted us by taking the cart from my grandson and I on a jokingly way. Then trying to chastise my grandson because he was riding on the cart by saying hey hey you can’t ride on that cart give it to me. That I NOT what you say to a 6 year old child. I told him I got him thank you we can take it. He was insisting on taking the cart to our room. My daughter said mom just let him take it. I did. I went to the room they followed. My daughter assisted him in getting our luggage off the cart. My daughter came in the room I asked her did you tip him? She said no I didn’t have any cash. I went to loon for him he was turning on the elevator. I was saying excuse me excuse me. He heard me I was so close he could not hear me he just got on the elevator. I said to myself oh wow how rude. I told my daughter I’m sure I’ll see him while we’re here and I’ll top him then. So the last day we were preparing to leave I hear someone yelling ma’am ma’am ma’am. So I turn around. He is shaking there yelling CAN YOU NOT LEAVE THE CART ON THE FLOOR BRING IT BACK! My daughter said mom why is he yelling at you. I turn to him to say we’re leaving in the early mornings I’ll bring it down when I’m done with it. He says nothing and turns around and walk away. Well this was the first time I saw him since we checked in I wanted to top him but speaking to me and yelling at me. All else perfect I’ll be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Timothy, Dalton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property around the hotel was beautiful for a cityscape. The hotel was fairly nice. I didn’t have much interaction with the staff. The prices for eats at the hotel were ridiculous. Overall, it was a nice hotel in an excellent location.
Stayed 5 nights in Oct 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two elevators to get to room is a killer. At least there is a nice bar in between!
Stayed 4 nights in Oct 2024

6/10 Okay

FEDERICO V

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

wanrada

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kind of far from the city.
Stayed 3 nights in Jul 2024

8/10 Good

Sharon

Stayed 3 nights in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should have a highlighted map in the lobby showing sites, bars, resturants. Say walk or cab.....just a suggestion.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed really comfortable. Good amenities. Easy check in. Water machine on level 16 to refill water bottles with ice cold water really good. Being able to store our bags before check in really helpful. Breakfast buffet good with a fabulous view.
Stayed 2 nights in Oct 2024

8/10 Good

JASMINA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was just okay
Stayed 3 nights in Oct 2024

10/10 Excellent

Baldev

Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable close to other destinations
Stayed 3 nights in Oct 2024