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Homewood Suites by Hilton Chicago-Downtown

3.0 star property
Suburban Chicago hotel in Downtown Chicago with free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Chicago-Downtown

Reception
Indoor pool
Full-sized fridge, microwave, stovetop, coffee/tea maker
City view
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
40 East Grand Avenue, Chicago, IL, 60611
  • State Street
    1 min walk
  • Michigan Avenue
    3 min walk
  • Chicago Riverwalk
    7 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking (2 Queen Beds with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, City View

43-inch LCD TV with cable channels, TV, MP3 dock

Studio Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, City View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

Full-sized fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, City View

Full-sized fridge, microwave, stovetop, coffee/tea maker

Premium Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

43-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed with Sofa bed, Accessible, City View (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, Accessible, Bathtub (2 Queen Beds with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
LCD TV
Hypo-allergenic bedding
Sofa bed - double
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Embassy Suites by Hilton Chicago Downtown River North
Pool
Breakfast included
Pet-friendly
Restaurant
4.1 out of 5, Very good, (3225)
The price is NZ$338
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Embassy Suites by Hilton Chicago Downtown River North

About the area

Chicago

Homewood Suites by Hilton Chicago-Downtown puts you in the heart of Chicago, within steps of popular attractions like Michigan Avenue and State Street. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchens. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a free food/drink shopping service. Added amenities include laundry facilities, concierge services and a 24-hour front desk. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 3-property class Downtown Chicago hotel include Chicago Riverwalk and Chicago Theatre.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 7 min walk - 0.6 km
  • Chicago Theatre - 9 min walk - 0.8 km
  • Millennium Park - 13 min walk - 1.1 km
  • Navy Pier - 4 min drive - 2.4 km

Getting around

  • Grand Station (Red Line) - 2 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬2 min walk
  • ‪Eataly - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

Homewood Suites by Hilton Chicago-Downtown

Suburban Chicago hotel in Downtown Chicago with free breakfast
Homewood Suites by Hilton Chicago-Downtown offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include 5 meeting rooms and limo/town car service. Free breakfast is served daily. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Homewood Suites by Hilton Chicago-Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.
  • 233 guestrooms or units
  • 19 levels
  • Conference rooms
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
Homewood Suites by Hilton Chicago-Downtown offers 233 accommodations with MP3 docking stations and coffee/tea makers. This accommodation offers separate sitting areas. 43-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Arabic, Bulgarian, English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,000 square feet of conference space
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 19 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 69.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Downtown
Homewood Suites Chicago Downtown
Homewood Suites Hilton Chicago Downtown Hotel
Homewood Suites Hilton Chicago Downtown
Homewood Suites Hilton Hotel Chicago Downtown
Chicago Homewood Suites
Homewood Chicago
Homewood Suites By Hilton Chicago Downtown Hotel Chicago

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Chicago-Downtown?

Homewood Suites by Hilton Chicago-Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Chicago-Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Chicago-Downtown on 26 Nov 2024 start from NZ$235.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Chicago-Downtown?

Yep, Homewood Suites by Hilton Chicago-Downtown has valet parking with in/out privileges for USD 69.00 per night.

Are there any beaches close to Homewood Suites by Hilton Chicago-Downtown?

The closest beach to Homewood Suites by Hilton Chicago-Downtown is Oak Street Beach (1.3 km).

Does Homewood Suites by Hilton Chicago-Downtown have a pool?

Yep, and guests love it! Homewood Suites by Hilton Chicago-Downtown has an indoor pool.

Does Homewood Suites by Hilton Chicago-Downtown serve breakfast?

You bet, our visitors adore the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Chicago-Downtown?

No, Homewood Suites by Hilton Chicago-Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Chicago-Downtown?

Check-in begins at 4 PM. Check-out time is 11 AM.

Homewood Suites by Hilton Chicago-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1007 reviews" "
Rating 8 - Good. 262 out of 1007 reviews" "
Rating 6 - Okay. 104 out of 1007 reviews" "
Rating 4 - Poor. 63 out of 1007 reviews" "
Rating 2 - Terrible. 26 out of 1007 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rapunzel

Travelled with family
Liked: Property conditions & facilities
Friendly services with a smile. Especially the breakfast staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nerys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Geovani

Liked: Cleanliness
Old hotel great location
Stayed 3 nights in Jul 2024

8/10 Good

Karla

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was excellent! What could be improved was the sofa couch was extremely uncomfortable. Very thin. Felt like the back pillow of the couch was missing. The hallway seemed like it had not been vacuumed in a long time as it was full of what appeared to be dog hair. What really mattered to me was your staff. Gerardo at check in was excellent as were Jeremy and Glenda that worked the breakfast buffet. Would return for that excellent service and would recommend the hotel just for that reason as well.
Stayed 3 nights in Aug 2024

4/10 Poor

lauren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything is okay except the elevator is very very slow. otherwise is good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ritu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable hotel and service. Close to everything. Stayed here with family for a weekend trip to Chicago. I was specially impressed by the restaurants in the area which were all conveniently located at a walking distance. I was less impressed by the hotel breakfast which was routine. I like that they have all suites which is more comfortable for a family. The room was a little compact compared to other Homewood Suits, but being in the center of downtown that is to be expected. My only suggestion is that if 3 adults are to share a King sized bed then they all should have separate blankets so everybody can sleep better. As other reviewers have mentioned, with that many rooms and only 2 elevators you do spend quite some time waiting, so just be aware. All in all highly recommend this place, would definitely stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Amberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammie

Stayed 1 night in Jul 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The hotel is conveniently located to restaurants, the L, and downtown sights. We did not have a car with us so being within walking distance of public transportation and interesting sights was a plus.
Stayed 4 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with children - walkable to the main sites and great breakfast.
Stayed 4 nights in Jul 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from the people at the breakfast, which is included, they always greet you and make you start your day at a great mood, bless them! the hotel is clean, and its location is unbeatable, they people at the front desk treated us great and the people from the valet are practical.
Stayed 4 nights in Jul 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Laura

Travelled with family
Liked: Staff & service, amenities
Overall it was a good hotel to stay at. Location was close to lots of restaurants, river walk, magnificent mile. The staff was really nice at the front desk and at breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bojjibabu

Stayed 4 nights in Jul 2024

6/10 Okay

Amelia

Travelled with family and small children
Disliked: Cleanliness
The hotel is just off Michigan Ave and great location. However, our family suite was not very clean. The carpet was very dirty and sticky in several spots. The carpet was ripping up and fraying and the couch was sticky and stained. Catching an elevator can be a struggle and can take 15 minutes to get on one that has enough space for a full family. Breakfast was very busy, plan ahead. We requested a pack and play, and did not get one until night 2. Parking is not included in the price, so budget that into your trip as well. Pool had fun views, but is small. We travel with our children a lot and loved that there was a suite that would fit everyone with a kitchen. I was disappointed on the cleanliness. Staff seemed happy and kind with all our encounters.
Stayed 4 nights in Jul 2024

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can’t be beat - we felt like we were near absolutely everything. We used SpotHero to park about three doors down and it couldn’t have been easier or more convenient. There is access to the L less than 5 mins walk from the hotel, tons of shopping (Nordstrom is across the street) and cafes/restaurants, and so close to the Chicago Riverwalk! The rooms have so much space - a huge (by hotel standards) kitchen area, pull out sofa bed in the living room, and a spacious bedroom/bathroom area. Kids (ages 9 and 11) loved the indoor pool and breakfast was delish and always fully stocked. Staff was friendly and helpful. Can’t say enough great things about this property!!
Stayed 3 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never stay again
We came for a wedding. I called and asked for early check in. Instead our room was not ready until after 4 even though it was empty at 11.45 We were late for the wedding, and the valet needs more people.
Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is very close to the Magnificent Mile.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tina

Liked: Cleanliness
Disliked: Staff & service
Check in wasn’t very good
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to have a small kitchen. The hotel was in a good location close to train and bus stops and the major attractions were convenient using Lyft.
Stayed 4 nights in Jul 2024