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Hyatt Regency O'Hare Chicago

4.0 star property
Eco-certified hotel connected to the convention centre in Rosemont with free airport shuttle
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency O'Hare Chicago

Lobby
Front of property - evening/night
Sports facility
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly

Explore the area

Map
9300 Bryn Mawr Ave, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    6 min walk
  • Rosemont Theatre
    9 min walk
  • Parkway Bank Park Entertainment District
    11 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    6 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Room, 1 King Bed (Fitness)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for VIP Suite Premier Tower

VIP Suite Premier Tower

VIP Suite Premier Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Panorama, with stairs)

Room, 1 King Bed (Panorama, with stairs)

Room, 1 King Bed (Panorama, with stairs)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Premier Tower

1 King Bed Premier Tower

1 King Bed Premier Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Designer toiletries
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite Premier Tower

Presidential Suite Premier Tower

Presidential Suite Premier Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Premier Tower

Premium bedding, in-room safe, desk, laptop workspace

2 Double Beds Premier Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (with stairs)

Deluxe Suite, 1 King Bed (with stairs)

Deluxe Suite, 1 King Bed (with stairs)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite Premier Tower

Studio Suite Premier Tower

Studio Suite Premier Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Loews Chicago O'Hare Hotel

Free airport shuttle
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1686)
The price is NZ$604
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Loews Chicago O'Hare Hotel

About the area

Rosemont

You'll be connected to the convention centre at Hyatt Regency O'Hare Chicago, and within just a 10-minute stroll of Donald E. Stephens Convention Center and Rosemont Theatre. Highlights at this eco-friendly hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 100000 square feet (9290 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this O'Hare hotel include Wrigley Field and United Center.

What's nearby

  • Donald E. Stephens Convention Center - 6 min walk - 0.5 km
  • Rosemont Theatre - 9 min walk - 0.8 km
  • Parkway Bank Park Entertainment District - 11 min walk - 0.9 km
  • Fashion Outlets of Chicago - 13 min walk - 1.1 km
  • Rivers Casino - 2 min drive - 2.3 km

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 19 min walk
  • Chicago O'Hare International Airport (ORD) - 6 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬12 min walk
  • ‪Tapville Social - ‬15 min walk
  • ‪Food Court - ‬18 min walk
  • ‪Dave & Buster's - ‬3 min drive
  • ‪Basil's Kitchen - ‬6 min walk

About this property

Hyatt Regency O'Hare Chicago

Eco-certified hotel connected to the convention centre in Rosemont with free airport shuttle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 100000 square feet (9290 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency O'Hare Chicago. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This Rosemont hotel is smoke free.

  • 1095 guestrooms or units
  • 11 levels
  • 2 buildings
  • Conference rooms
  • 100000 sq ft of conference space
  • 9290 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency O'Hare Chicago offers 1095 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Limo/town car service
  • Parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week, plus a deposit of USD 100.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 25 per person
  • Self-parking fee: USD 40.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt O'Hare
Hyatt O'Hare Regency
Hyatt Regency Hotel O'Hare
Hyatt Regency O'Hare Chicago Hotel Rosemont
O'Hare Hyatt
O'Hare Hyatt Regency
O'Hare Regency Hyatt
Regency Hyatt O'Hare
Regency O'Hare
Regency O'Hare Hyatt
Hyatt Regency o`Hare Hotel Rosemont
Hyatt Regency Ohare Hotel
Hyatt Regency Rosemont
Hyatt Regency O'Hare Hotel Rosemont
Hyatt Regency O'Hare Hotel
Hyatt Regency O'Hare Rosemont
Hyatt Regency O'Hare Chicago Hotel
Hyatt Regency O'Hare Chicago Rosemont

Frequently asked questions

What is the cancellation policy at Hyatt Regency O'Hare Chicago?

Hyatt Regency O'Hare Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency O'Hare Chicago?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency O'Hare Chicago on 26 Nov 2024 start from NZ$230.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency O'Hare Chicago?

Yep, Hyatt Regency O'Hare Chicago has a self car park with in/out privileges for USD 40.00 per night.

Are there any beaches close to Hyatt Regency O'Hare Chicago?

The closest beach to Hyatt Regency O'Hare Chicago is North Shore Beach Park (16.9 km).

What makes Hyatt Regency O'Hare Chicago a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency O'Hare Chicago.

Is Hyatt Regency O'Hare Chicago family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency O'Hare Chicago is a hit with families.

Does Hyatt Regency O'Hare Chicago serve breakfast?

Yeah, full breakfast is served daily between 6 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency O'Hare Chicago?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hyatt Regency O'Hare Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hyatt Regency O'Hare Chicago?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hyatt Regency O'Hare Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 752 out of 1244 reviews" "
Rating 8 - Good. 243 out of 1244 reviews" "
Rating 6 - Okay. 116 out of 1244 reviews" "
Rating 4 - Poor. 61 out of 1244 reviews" "
Rating 2 - Terrible. 72 out of 1244 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They made me feel like I was the only person in the hotel. They treated me so kindly from the driver on the transportation bus all the way to your housekeeping staff. I would definitely come back again and kudos. Especially to your chef and your waitresses. And waiters everything was top notch
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

8/10 Good

bryan

Travelled with partner
Liked: Cleanliness, staff & service
Great shuttle service, very small rooms
Stayed 1 night in Aug 2024

8/10 Good

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024

10/10 Excellent

Stacie ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, room clean, food choices for delivery or at the Starbucks in the lobby. Shuttle service to ORD very 15 minutes 24 hr Weight Room free weights and nautical with cardio machines. The Brunch was the best of fruit and choices. Love the fresh cooked eggs by chef. I will be back.
Stayed 5 nights in Aug 2024

10/10 Excellent

KHANH

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time that I stayed here. It is still wonderful. The staff is awesome, the breakfast is delicious, and the rooms are clean and immaculate. I love staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Senthilkumar

Travelled with family
Liked: Cleanliness
Too noisy and no personal attention. no parking available.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the event I was attending. Clean and spacious
Stayed 2 nights in Aug 2024

6/10 Okay

Gary

NO VALET PARKING. NO ROOM SERVICE. NO AMENITIES FOR FOOD AFTER HOURS.
Stayed 1 night in Aug 2024

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how comfortable the property was! As well as how nice and easy to talk to the staff was. It made the stay much more enjoyable :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanaurie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

christopher

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

FATAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed in the accommodations. Used my accumulated funds and ended up with a room facing a wall. This is what you get for us
Stayed 1 night in Aug 2024

10/10 Excellent

Marian Eva

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was okay
Stayed 2 nights in Aug 2024

4/10 Poor

Sadia

Disliked: Staff & service, property conditions & facilities
No pool, staff was rude
Stayed 10 nights in Jul 2024

10/10 Excellent

Christena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a bar on premises which is great. There’s also a shopping outlet close by with great restaurants. The hotel is great 😊 just wish they had a swimming pool or a spa. My experience was 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 2 nights in Aug 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel stay was for one night with myself and my 2 young adult children. Room was clean and comfortable. Staff were friendly and helpful. We ate lunch at the to-go place on the lower level and we all enjoyed the food. Parking is pricey for one day but at least it was conveniently located adjacent to the hotel and accessible from the third floor. Overall it was an enjoyable stay.
Stayed 1 night in Aug 2024

8/10 Good

Danean

Stayed 1 night in Aug 2024

10/10 Excellent

Marcelina S

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Aryan

Travelled with group
Disliked: Staff & service
Terrible check in experience
1 star review things. First off I booked a deluxe king suite for the weekend Friday through sunday so my expectations for the room and prompt service was understandably high. We arrived at the hotel at 130pm, about an hour and a half before check in time at 3pm on a Friday and upon arrival there was no hotel parking available, which the parking we had to pay for blocks away from the hotel was never validated/compinsated. My friend left me to check in while he went to find parking. I waited in line over an hour for check in and once I finally got to the front of the line I was told my room wasn't ready, which I overheard multiple people ahead of and behind myself in line that complained of the same issue, regardless of the type of room. There was No microwave in the room. No robes and those were definitely advertised. The Balcony door was very hard to open. Requested no house keeping yet was woken up to unauthorized entry at 851 am. Both tvs were on when we entered and other guests said the same thing so what a power waste.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities
Shuttle bus service, cleanness, ambiance, services. beautiful overall hotel designs.
Stayed 1 night in Aug 2024