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Sonesta ES Suites Chicago - Schaumburg

3.0 star property
Hotel with free breakfast, near Woodfield Mall
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sonesta ES Suites Chicago - Schaumburg

Exterior
Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Laundry
  • Air conditioning
The price is NZ$196
includes taxes & fees
10 Feb - 11 Feb

Explore the area

Map
901 E Woodfield Office Ct, Schaumburg, IL, 60173
  • FireZone
    ‪3 min drive‬
  • Spring Valley
    ‪3 min drive‬
  • Woodfield Mall
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 70 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible (Hearing, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Tub)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Multiple Beds (Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing, Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 67 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Tub)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Schaumburg, IL

Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (1004)
The price is NZ$283
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Country Inn & Suites by Radisson, Schaumburg, IL

About the area

Schaumburg

At Sonesta ES Suites Chicago - Schaumburg you'll be 2.4 km (1.5 mi) from Woodfield Mall and 2.9 km (1.8 mi) from LEGOLAND® Discovery Center. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to basketball. 1400 square feet (130 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 3-property class Schaumburg hotel, you'll be 3.4 km (2.1 mi) from Schaumburg Convention Center and 3.9 km (2.4 mi) from Schaumburg Medieval Times.

What's nearby

  • Woodfield Mall - 4 min drive
  • Schaumburg Convention Center - 4 min drive
  • LEGOLAND® Discovery Center - 5 min drive
  • Schaumburg Medieval Times - 5 min drive
  • Alexian Brothers Medical Center - 7 min drive

Getting around

  • Roselle Medinah Station - 9 min drive
  • Chicago O'Hare International Airport (ORD) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Portillo's & Barnelli's Schaumburg - ‬13 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Sonesta ES Suites Chicago - Schaumburg

Hotel with free breakfast, near Woodfield Mall
Sonesta ES Suites Chicago - Schaumburg offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1400 square feet (130 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Sonesta ES Suites Chicago - Schaumburg. Self parking is free.

This 3-star Schaumburg hotel is smoke free.

  • 112 guestrooms or units
  • 3 levels
  • 7 buildings
  • Conference rooms
  • 1400 sq ft of conference space
  • 130 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Sonesta ES Suites Chicago - Schaumburg offers 112 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. 39-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 1,400 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 27 May and close on 03 September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Suites Chicago Schaumburg
Sonesta ES Suites Hotel Schaumburg Chicago
Sonesta ES Suites Schaumburg Chicago Hotel
Sonesta ES Suites Schaumburg Chicago
Sonesta ES Suites Chicago Schaumburg Hotel
Sonesta ES Suites Chicago Schaumburg
Hotel Sonesta ES Suites Chicago - Schaumburg Schaumburg
Schaumburg Sonesta ES Suites Chicago - Schaumburg Hotel
Hotel Sonesta ES Suites Chicago - Schaumburg
Sonesta ES Suites Chicago - Schaumburg Schaumburg
Sonesta ES Suites Schaumburg Chicago
Sonesta ES Suites Hotel
Sonesta ES Suites
Sonesta ES Suites Chicago - Schaumburg Hotel
Sonesta ES Suites Chicago - Schaumburg Schaumburg
Sonesta ES Suites Chicago - Schaumburg Hotel Schaumburg

Frequently asked questions

What is the cancellation policy at Sonesta ES Suites Chicago - Schaumburg?

Sonesta ES Suites Chicago - Schaumburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta ES Suites Chicago - Schaumburg?

As of 31 Jan 2025, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Chicago - Schaumburg on 10 Feb 2025 start from NZ$195.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta ES Suites Chicago - Schaumburg?

Yep, Sonesta ES Suites Chicago - Schaumburg has a free self car park.

Does Sonesta ES Suites Chicago - Schaumburg have a pool?

Sonesta ES Suites Chicago - Schaumburg has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM (Seasonal outdoor pool open from May 27 to September 03).

Does Sonesta ES Suites Chicago - Schaumburg serve breakfast?

Yeah, free buffet breakfast is offered daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Sonesta ES Suites Chicago - Schaumburg?

No, Sonesta ES Suites Chicago - Schaumburg does not offer an airport shuttle service.

What time are check-in & check-out at Sonesta ES Suites Chicago - Schaumburg?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta ES Suites Chicago - Schaumburg?

Furry friends are welcome at Sonesta ES Suites Chicago - Schaumburg, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta ES Suites Chicago - Schaumburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the spacious rooms/apartment perfect for my family of 5.
Stayed 3 nights in Oct 2024

8/10 Good

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were decent. You had to run the hot water for about 10 minutes before it will get hot. No blankets in the rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Wenhui

Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
The front desk staff was friendly and welcoming. When we asked for an extra pillow they handed one right to us! The room was a good size - comfortable and clean. We enjoyed our stay and would go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

April L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Antionique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under new management! The new owner is very nice
Stayed 1 night in Oct 2024

2/10 Terrible

Leticia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Party on the parking lot playing loud music until 12:00 am
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Sep 2024

6/10 Okay

Jeff

Disliked: Staff & service
The hotel is under new ownership and no one knows what they are doing or has any information. Is there an airport shuttle? On hold til we gave up. Asked in person blank stares. There is a shuttle bus branded with hotel name in the parking lot. Most shampoo/comditioner/body wash in showers (we had a two bathroom unit) was empty. Breakfast seemed to end super early — 9 am on Saturday they were clearing it up. Breakfast was inconsistent when you could get it and generally overcooked or cold. Seems to be growing pains with new ownership but it’s not a customer friendly/eager to please beginning.
Stayed 3 nights in Oct 2024

6/10 Okay

Israel

Travelled with family
Liked: Room comfort
Meh!
I didn't understand why the awesome reviews I read about this hotel. Our stay was not bad but not good. The administration needs to learn a lot about how to manage a business like this. The staff is very kind and friendly, but the details like empty shampoo and conditioner dispensers, no extra pillows or comforters at front desk and a very limited breakfast made our stay not very happy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were clean and spacious; easy check in and out. Breakfast was comparable with other big chain hotels where we’ve stayed in the past. We enjoyed the quiet surroundings of Schaumberg with the convenience of. Chicago close by without actually having to stay in the city. It was easy to get to and we even had food delivered one evening with ease. Would gladly stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Janelle

Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

RICHARD

Stayed 2 nights in Sep 2024

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Basic. The pillows were too hard for me. It was really quiet and ample room. I think it would be good for a family. I picked because the breakfast reviews were good. I only ate the yogurt so I would not say the breakfast was a selling point. It was clean and not fancy.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. But 250 deposit is insane 😳. Plus you have to pay for parking 😒 that's a bit much. But the property is beautiful. Nice place to take your kids 👌
Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my daughter's 40th birthday as a girls getaway night. The 2 br with king sized beds made it less awkward. There was plenty of room and we had a great time! I'd stay here again any time.
Stayed 1 night in Sep 2024

10/10 Excellent

Bong

Stayed 2 nights in Aug 2024

8/10 Good

Derek

Liked: Amenities
The only issue I had was that the lower seal around the door was letting in air from outside. I meant to tell the staff at front desk but forgot. I know this is something the mats hard to detect when you’re not staying in a room. Guest need to report this. However, there was one thing thst should have been taken care of between customers and that was the shower dispensers. A three were empty when we checked in. That shouldn’t happen. It was quickly resolved she. We brought it up, but we child not have had to do that. Other than that the staff was excellent. Food was great with good selection.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oyumaa

Stayed 3 nights in Aug 2024

10/10 Excellent

Dominique

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! It was a very nice two bedroom apartment-like hotel. Very comfortable and on the cleaner side compared to the hotels I've stayed in. Breakfast had many options as well. Loved it! Highly recommend thevs the Schaumburg location.
Stayed 2 nights in Aug 2024

6/10 Okay

Victoria

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is close to everything in the Schaumburg area. Check in was smooth and the employees we talked to were pleasant. The hotel could have been cleaner. There was a cart of dirty linens sitting under the stairs outside the door to our room. We used the pull out sofa as the cushions and mattress looked pretty gross. There was also a slight musty smell when you first entered the room. The body wash and shampoo dispensers in the shower were empty. Thankfully we only had to stay one night.
Stayed 1 night in Aug 2024

10/10 Excellent

thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024