4/10 Poor
Cody
3 Jan 2025
Disliked: Staff & service
I am not one for writing bad reviews but this stay needed one to be written. I was double charged for this room on the second day I was there. Still fighting this double charge now. The hotel deleted my reservation by mistake locking me out of my room. The fire alarms went off multiple nights while I was there. I found a dirty pillow in my room on the first night. When I asked housekeeping for a new one they pretended to acknowledge me, took the dirty pillow I found and never brought me a new one. Arguably one of the roughest stays I have had anywhere.
Cody
Stayed 3 nights in Dec 2024