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The Westin O'Hare

4.0 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for The Westin O'Hare

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry
  • Room service
The current price is NZ$281
includes taxes & fees
18 Apr - 19 Apr

Explore the area

Map
6100 N River Rd, Rosemont, IL, 60018
  • Donald E. Stephens Convention Center
    ‪13 min walk‬
  • Rivers Casino
    ‪14 min walk‬
  • Rosemont Theatre
    ‪17 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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About the area

Rosemont

At The Westin O'Hare you'll be within just a 15-minute stroll of Donald E. Stephens Convention Center and Rivers Casino. Highlights at this hotel include a restaurant, a free airport shuttle and a free area shuttle. .Benchmark Gatropub serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 12069 square feet (1121 square metres) of event facilities include 46 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this O'Hare hotel include Rosemont Theatre and Parkway Bank Park Entertainment District.

What's nearby

  • Donald E. Stephens Convention Center - 13 min walk - 1.2 km
  • Rivers Casino - 14 min walk - 1.3 km
  • Rosemont Theatre - 17 min walk - 1.4 km
  • Allstate Arena - 3 min drive - 3.3 km
  • Fashion Outlets of Chicago - 4 min drive - 2.6 km

Getting around

  • Rosemont O'Hare Transfer Station - 3 min drive
  • Rosemont Station - 8 min walk
  • Chicago O'Hare International Airport (ORD) - 5 min drive

Restaurants

  • ‪Rivers Casino - ‬15 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Basil's Kitchen - ‬14 min walk
  • ‪Kings Dining & Entertainment - ‬18 min walk
  • ‪Giordano's - ‬8 min walk

About this property

The Westin O'Hare

Suburban hotel with free airport shuttle and free local area shuttle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 46 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12069 square feet (1121 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Westin O'Hare. An area shuttle within 3 miles and A roundtrip airport shuttle during limited hours are free. For a fee, parking is available.

This Rosemont hotel is smoke free.

  • 1 building
  • 525 guestrooms or units
  • 12 levels
  • 12069 sq ft of conference space
  • 1121 sq. m of conference space
  • Built in 1984
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Westin O'Hare offers 525 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Loews Chicago O'Hare Hotel

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  • Pet-friendly
  • Free WiFi
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The price is NZ$352
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 2:00 AM
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 37 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:00 AM for a fee: USD 18 to 22 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Benchmark Gatropub
  • Starbucks

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 46 meeting rooms
  • Computer station
  • Conference centre (12,069 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 0 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 22 for adults and USD 5 to 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 37 per day (in/out privileges)
  • Pet fee: USD 0 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and Eurocard. Cash is not accepted. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Hare Westin
Westin Hotel O'Hare
Westin O'Hare
Rosemont Westin
The Westin o`Hare Hotel Rosemont
Westin Hotel o Hare
Westin Hotel Rosemont
Westin Rosemont
Westin O'Hare Hotel Rosemont
Westin O'Hare Hotel
Westin O'Hare Rosemont
The Westin O'Hare Hotel
The Westin O'Hare Rosemont
The Westin O'Hare Hotel Rosemont

Frequently asked questions

What is the cancellation policy at The Westin O'Hare?

The Westin O'Hare offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin O'Hare?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at The Westin O'Hare on 18 Apr 2025 start from NZ$281.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin O'Hare?

Yep, The Westin O'Hare has a self car park with in/out privileges for USD 37 per day.

Are there any beaches close to The Westin O'Hare?

The closest beach to The Westin O'Hare is North Shore Beach Park (16.9 km).

What makes The Westin O'Hare a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin O'Hare.

Is The Westin O'Hare family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that The Westin O'Hare is a hit with families.

Does The Westin O'Hare serve breakfast?

You bet, buffet brekkie is offered daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at The Westin O'Hare?

Yep, there's a free airport shuttle that runs from 5:00 AM - 2:00 AM.

Is there a bar or restaurant at The Westin O'Hare?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin O'Hare?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Westin O'Hare?

Dogs are welcome at The Westin O'Hare, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

The Westin O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Keri

Stayed 1 night in Dec 2024

4/10 Poor

Clementine

Stayed 3 nights in Dec 2024

10/10 Excellent

John, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dalvir

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with Top Notch Service
The most comfortable and relaxing stay at a hotel. The customer service at check-in was top notch. Dining was great. The room was clean and comfortable. I felt I was given the experience I paid for. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Miles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the convention space buses were lifesaving. Loved the rooms, quietness, and cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, bad room temp
Westin is a great hotel, clean, feels modern even though I think it’s an older hotel. It was also a great location, just over a block to the L station and not too terribly far from the convention center, which was the reason we were there. It’s a good hike though, so if you have any mobility issues and you’re trying to walk to the convention center it might be too much of a hike. Other than that, I just had two issues with it: - you’re not able to control whether or not you have “heat” or “cool” running. We were there in winter and the room was too hot, made it really hard to sleep. We could only get the temp down to 65 and there was no way to turn the “cool” option on. Ok fine, we tried turning it off…it got unbearably stuffy. We tried opening the window to get fresh air in…it’s in the direct path of landing airplanes at O’Hare so having the window open was incredibly loud any time a plane went over. Not too much of a problem for me as I’m a heavy sleeper once I’m asleep, but it kept my partner awake until we had to close it…then we were both kept awake because of how hot it got in the room. -the shower floor has no grip and was incredibly slippery. I ended up having to put a towel down inside the shower while I showered so I wouldn’t slip. Maybe add a rubber mat to the bathroom so people don’t slip in the shower. Again overall this was a great hotel, just not sure if we’d stay there again because of the temperature issues.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Staff were incredibly polite, helpful and patient. If I decide to go to the con in the area again I will choose this hotel in a heartbeat!!! Extremely good hotel for the price I had paid, comfortable and clean rooms. When checking out alone a staff member let me know I was welcome to ask for help and when asked sided me in carrying my luggage from my room to the area to check out. Kind staff helped me get a dolly to load everything into my rides car. Overall, for my first time ever booking and staying at a hotel without my family’s aid it was an incredible experience. Thank you to the staff at the hotel for making me feel safe and comfortable. And thank you to the staff in their restaurant as well!! They all were very sweet. If I’m ever in the rose mount area in general, this will absolutely be the hotel of my choice to stay at. Unfortunately I didn’t take more pictures then the one shown, the bathrooms in the rooms are honestly amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed here for a nearby convention. Quick and easy check in/out!
Stayed 4 nights in Dec 2024

10/10 Excellent

Dalton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable, cozy for the 5 nights being out there. Always great returning to this location when I’m in the area.
Stayed 5 nights in Dec 2024

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was nice for what we needed. Nothing to right home about but no complaints. Actually the chicken wings at the restaurant were amazing!! 5 stars for the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, shuttle was clean and very comfortable
Stayed 1 night in Dec 2024

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Friendy, helpful, and professional.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. They do charge $75 for early check in.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally perfect. Could not have asked for a nicer stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, modern.
Stayed 2 nights in Nov 2024

8/10 Good

Harpreet

Stayed 1 night in Oct 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lilly, Normal

Liked: Cleanliness, staff & service, property conditions & facilities
So nice, clean, quiet even tho it’s super close to airport. Free hotel shuttle to/from airport is wonderful perk!
Stayed 1 night in Oct 2024