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theWit Chicago, a Hilton Hotel

4.5 star property
Luxury Chicago hotel in Downtown Chicago with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for theWit Chicago, a Hilton Hotel

Breakfast, lunch, dinner served; American cuisine
Exterior
49-inch flat-screen TV with digital channels, TV, DVD player
Lobby
Ballroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is NZ$315
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
201 N State Street, Chicago, IL, 60601
  • State Street
    1 min walk
  • Chicago Theatre
    1 min walk
  • Michigan Avenue
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Nonsmoking, Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Nonsmoking, Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, View (Nonsmoking)

Suite, 1 King Bed, View (Nonsmoking) | Living area

Suite, 1 King Bed, View (Nonsmoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Nonsmoking, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Nonsmoking, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Nonsmoking, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Nonsmoking, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub, River View

49-inch flat-screen TV with digital channels, TV, DVD player

Room, 1 King Bed, Bathtub, River View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Nonsmoking, Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Nonsmoking, Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Soaking Spa Tub (Nonsmoking)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Soaking Spa Tub (Nonsmoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility, Nonsmoking)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility, Nonsmoking)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

View from room

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

View from room

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
L7 Chicago by LOTTE
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (934)
The price is NZ$547
for 1 night
includes taxes & fees
19 Nov - 20 Nov
L7 Chicago by LOTTE

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at theWit Chicago, a Hilton Hotel. Within steps you'll find popular attractions like State Street and Chicago Theatre. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, State & Lake Tavern, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Roof is the hotel's own rooftop bar, serving drinks along with light fare. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find a 24-hour gym, Wi-Fi in public areas and laundry facilities. Full breakfast is available. There's also the convenience of valet parking. .Attractions within a short walk walk of this 4.5-property class Downtown Chicago hotel include Michigan Avenue and Chicago Riverwalk.

What's nearby

  • Chicago Theatre - 1 min walk
  • Michigan Avenue - 3 min walk
  • Chicago Riverwalk - 4 min walk
  • Millennium Park - 6 min walk
  • Art Institute of Chicago - 12 min walk

Getting around

  • State Station - 1 min walk
  • Millennium Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪State and Lake Chicago Tavern - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chick-fil-A - ‬1 min walk
  • ‪Magnolia Bakery - ‬3 min walk
  • ‪Elephant & Castle - ‬2 min walk

About this property

theWit Chicago, a Hilton Hotel

Luxury Chicago hotel in Downtown Chicago with a full-service spa
TheWit Chicago, a Hilton Hotel offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury theWit Chicago, a Hilton Hotel. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 310 guestrooms or units
  • 27 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2009
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
TheWit Chicago, a Hilton Hotel offers 310 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 11.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (USD 83 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 6 to 18 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Roof
  • State & Lake Tavern

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 27 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 11.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 83.00 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60601, 60601, Hotel License

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

theWit Chicago DoubleTree Hilton
theWit Chicago DoubleTree Hilton Hotel
theWit DoubleTree Hilton
theWit DoubleTree Hilton Hotel
Thewit Hotel Chicago
theWit Chicago a DoubleTree by Hilton Hotel
Thewit Chicago, A Hilton
theWit Chicago a Hilton Hotel
theWit Chicago, a Hilton Hotel Hotel
theWit Chicago, a Hilton Hotel Chicago
theWit Chicago a DoubleTree by Hilton Hotel
theWit Chicago, a Hilton Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at theWit Chicago, a Hilton Hotel?

TheWit Chicago, a Hilton Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at theWit Chicago, a Hilton Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at theWit Chicago, a Hilton Hotel on 25 Nov 2024 start from NZ$265.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at theWit Chicago, a Hilton Hotel?

Yep, theWit Chicago, a Hilton Hotel has secured covered valet parking with in/out privileges for USD 83.00 per night.

Are there any beaches close to theWit Chicago, a Hilton Hotel?

The closest beach to theWit Chicago, a Hilton Hotel is Oak Street Beach (2 km).

Is there a spa on site at theWit Chicago, a Hilton Hotel?

Yep, there is an onsite spa at theWit Chicago, a Hilton Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes theWit Chicago, a Hilton Hotel a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at theWit Chicago, a Hilton Hotel.

Does theWit Chicago, a Hilton Hotel serve breakfast?

Sure does, full brekkie is offered at theWit Chicago, a Hilton Hotel.

Is there a free airport shuttle available at theWit Chicago, a Hilton Hotel?

No, theWit Chicago, a Hilton Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at theWit Chicago, a Hilton Hotel?

Yep, you can grab a meal at theWit Chicago, a Hilton Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at theWit Chicago, a Hilton Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at theWit Chicago, a Hilton Hotel?

No, pets are not allowed.

theWit Chicago, a Hilton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1000 reviews" "
Rating 8 - Good. 163 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Artin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and the rooms are clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Wit ! Thankyou for being so nice ! Definitely will be back
Stayed 1 night in Aug 2024

10/10 Excellent

Devon

Stayed 2 nights in Jul 2024

10/10 Excellent

Chante, Lawrenceville

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great!
Stayed 3 nights in Jul 2024

8/10 Good

Chad, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location right by the Riverwalk.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

4/10 Poor

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that only employees had access to my room and not me
Stayed 1 night in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meet or exceeded all expectations
Stayed 1 night in Jun 2024

10/10 Excellent

Shervon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, property conditions & facilities
No review
Stayed 1 night in Jul 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Madeline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located close to the river walk as well as Miracle Mile. The staff was amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Y

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience… staff, restaurants, and services
Stayed 2 nights in Jul 2024

2/10 Terrible

Mariah

Stayed 1 night in Jul 2024

6/10 Okay

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have access to the rooftop because of another event and when it was accessible it was only for about an hour. Disappointing.
Stayed 1 night in Jul 2024

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Arrived around 12;30 pm and was told there would be a wait for my room as hotel checkin availability was 4pm. For $50 I could acquire early check. ther e was then a $150 damage deposit required as a hold on my credit card, when I received my receipt via text the information received included a Mandatory daily destination fee of $25 per person refundable via credits to hotel restaurant, convenience store or spa services. This surprise of multiple fees after paying for my destination is frustrating.You have no other choice but to agree once you arrive. Complain to corporate later as desk staff had no answers other than this fee structure began in January.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose, Bayview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at theWit for 5 nights for a summer getaway, and enjoyed it very much. While the facility is nice, the staff was amazing. From those manning the front desk, concierge podium, those greeting the guest, housekeeping and the personnel at the State & Lake Tavern (Miguel, Karen, Mario). Everyone was pleasant, professional and extremely personable. While the "Roof" seems perfect for an upbeat and energy driven evening, my wife and I are always looking for a sophisticated and elegant setting with music (i.e. soft jazz - piano) to enjoy dinner and a cocktail. This would have negated the need to look elsewhere for our favorite venue. That being said, whoever is responsible for staffing is doing a remarkable job. The hotel is extremely convenient with most everything we enjoyed being within walking distance. Hope to return soon!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Aymee

Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchel R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 2 nights in Jun 2024

4/10 Poor

Lauren S

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall, my experience at your hotel for my 30th birthday celebration was extremely disappointing. The lack of communication regarding the closure of the Rooftop on The Wit for a private event, the excessive pricing differences between hotel reservations and the promoter, the delay in early check-in despite paying a fee, and the inconsistent treatment by the promoter regarding access to the rooftop all contributed to a negative experience. I believe that the hotel should have been more transparent about the private event and its impact on guests, as well as ensuring that guests are not misled by third-party promoters. The lack of communication and resolution when issues arose only added to the frustration. Additionally, the treatment by the promoter and the denial of access to the rooftop, despite seeing others being allowed up, was unacceptable. I appreciate the efforts of the front desk staff and bartenders who were polite and accommodating, but overall, my experience at your hotel fell short of expectations for a special occasion. I hope that you can address these issues to ensure that future guests do not have similar disappointing experiences.
Stayed 3 nights in Jun 2024