4/10 Poor
Verified traveller
26 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom horror story
First night was decent. Comfortable bed and pleasant stay.
The second day we had to moves rooms due to a leak of the pipes behind sink. This next room had bathtub way too high (close to 2 ft) which was uncomfortable and unsafe. We had an incident where one slipped in the tub and the shower curtain broke off. Upon looking at the scene looks like it’s happened before because there was mismatch tiles where the curtain attached to wall.
The next day they came without notice to fix the curtain but wasn’t a good time. Let them know that we’d be out later that afternoon and they can come fix.
I had noticed at an earlier time getting ice where the door didn’t shut if you just let it fall to close. So the next times I always made sure to close door completely.
Later that night we arrived to the room and the door was cracked open and the shower curtain was still not fixed.
Surprised we only say one bug crawl out of the bathroom too.
Plus sides of the room: comfortable bed and good price (but you do get what you pay for)
Also service was mixed. Some great interactions with some of the ladies at the front desk and the doorman, Arturo, was a great help and gave us great recommendations!
Verified traveller
Stayed 3 nights in Sep 2024
