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Tru by Hilton Naperville Chicago

2.5 star property
Hotel in Naperville with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Indoor pool
Exterior
Lobby
Business centre

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Odyssey Fun World
    4 min drive
  • Riverwalk Park
    8 min drive
  • DuPage Children's Museum
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Lisle Naperville
Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1005)
The price is NZ$166
for 1 night
includes taxes & fees
6 Dec - 7 Dec
DoubleTree by Hilton Lisle Naperville

About the area

Naperville

At Tru by Hilton Naperville Chicago you'll be 2.2 km (1.4 mi) from Odyssey Fun World and 4.6 km (2.9 mi) from Blackwell Forest Preserve. Highlights at this hotel include an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area, a 24-hour front desk and dry cleaning/laundry services. .Sights within a 10-minute drive of this Naperville hotel include Nike Sports Complex and Chasers Laser Tag.

What's nearby

  • Chicago Premium Outlets - 7 min drive - 7.7 km
  • Riverwalk Park - 8 min drive - 8.6 km
  • Riverwalk - 9 min drive - 8.2 km
  • Central Dupage Hospital - 11 min drive - 11.1 km
  • Hollywood Casino Aurora - 13 min drive - 13.3 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with fitness centre and 24-hour front desk
Tru by Hilton Naperville Chicago offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Tru by Hilton Naperville Chicago also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Naperville hotel is smoke free.

  • 121 guestrooms or units
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Tru by Hilton Naperville Chicago offers 121 accommodations. Cable televisions are provided. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Discover and JCB International. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

What is the cancellation policy at Tru by Hilton Naperville Chicago?

Tru by Hilton Naperville Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Naperville Chicago?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Naperville Chicago on 8 Dec 2024 start from NZ$151.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Naperville Chicago?

Yep, Tru by Hilton Naperville Chicago has a free self car park.

Are there any beaches close to Tru by Hilton Naperville Chicago?

The closest beach to Tru by Hilton Naperville Chicago is Centennial Beach (5.3 km).

Does Tru by Hilton Naperville Chicago have a pool?

Tru by Hilton Naperville Chicago has an indoor pool.

Is there a free airport shuttle available at Tru by Hilton Naperville Chicago?

No, Tru by Hilton Naperville Chicago does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Naperville Chicago?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 540 reviews" "
Rating 8 - Good. 100 out of 540 reviews" "
Rating 6 - Okay. 44 out of 540 reviews" "
Rating 4 - Poor. 17 out of 540 reviews" "
Rating 2 - Terrible. 23 out of 540 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Latese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was okay except for the mirror had hand prints all over it and that made me feel uncomfortable because I didn’t know if anything else was left undone.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Travelled with family
Liked: Property conditions & facilities
Had to wait 10 minutes to check in. No coffee maker in handicap room that i did not request.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel - the “greenness” of it especially and the lack of waste. There are refillable bottles of hand soap, lotion, body was, shampoo and conditioner as well as no plastic bags in the waste cans. Breakfast is awesome and the lobby and breakfast areas are very pleasant. Bed is comfy and the room was clean. We also travel with our pets and they are welcomed here. My only ding is that if you are going to have refillable bottles, the staff has to check them and fill them. Our hand soap was empty.
Stayed 1 night in Aug 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Midhat

Travelled with partner
Disliked: Staff & service
Worst room service ever. Called in morning on 2nd night of stay for towels and never got them. Didn’t even have a DND sign out. Also guests were walking without shoes and even socks in breakfast lobby. The room was not that clean as my partner had to clean the room before my arrival.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a great time. Everyone was really friendly. The lobby and room were both really clean. Breakfast was standard but pretty good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my first day at a Tru Hotel. Like Hilton Lite. Super nice staff, very nice breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean, new but rude staff!
The hotel was new and clean and right off the highway. The room was quiet and the beds were comfortable. The free breakfast was good and convenient. This hotel would have gotten better reviews if the staff was friendlier. The front desk was unfriendly, every single time. We came back to our room one evening and noticed the room hadn't been cleaned, even after leaving early that day. We needed towels and toilet paper so we called the front desk 8/4/2024, She answered "hello" in a rude, bothered tone. When asked how we would get towels and tp, she said you're going to have to come down here to get it. No I'm sorry, no explanation. Super unaccommodating and rude! Besides the rude staff, our stay was good.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

Jyles

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, could hear walking around above the room, and tv from above
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ran, Stow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks fresh and modern. Is clean. Has modern amenities like plenty of power outlets and charger ports. Breakfast is pretty good. Good selection of grains and protein and fruits and yogurt plus your juices and hot drinks. Love the coffee/tea station that's always well stocked and available at all times. The front desk staff aren't the most friendly people I've seen. But it's okay. Room has terrible soundproofing especially from above. It's like a construction zone at night if you unluckily get a heavy footed upstairs neighbor. like the whole room shakes and resonates like a subwoofer. That happened one night. The next day that person left and the room was pretty quiet through the night. Overall a very good option to stay in Naperville. It's a bit further from the shopping/dining areas but it's newer and very well priced.
Stayed 2 nights in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tru didn't disappoint
Everything was clean and new. Liked that we could control the temperature in the room. Pool was nice and glad there were towels offered. Didn't get any breakfast since it only went until 9....we slept in a bit.
Stayed 1 night in Jul 2024

8/10 Good

Robert, New Milford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Dawn

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in staff person wasn’t friendly at all, the breakfast area was so jammed and out of so much , no one smiles or offers to help you. Won’t return. Beds were ok. LOTS of noise from slamming doors and room above !
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed three nights, and no one cleaned our room the whole stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kaila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here!
Stayed 1 night in Jul 2024