W Chicago - City Center

4.0 star property
Beaux Arts Chicago hotel in Downtown Chicago with a 24-hour fitness centre
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for W Chicago - City Center

Serves breakfast, lunch and dinner
Exterior
Room, 1 King Bed (Mobility Accessible, Tub)
Breakfast, lunch, brunch served; American cuisine
Designer toiletries, hair dryer, dressing gowns, slippers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
172 W Adams St, Chicago, IL, 60603
    Willis Tower
    3 min walk
    State Street
    5 min walk
    Art Institute of Chicago
    10 min walk
    Chicago, IL (MDW-Midway Intl.)
    28 min drive

Room options

Fabulous Room, Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Fabulous Room, Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Spectacular Room, Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Spectacular Room, Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Wonderful Room, Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Spectacular Room, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Wonderful Room, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Cool Corner Room, Studio, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Plasma TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

W Chicago - City Center places you in the centre of Chicago, within just a 5-minute stroll of Willis Tower and within 15 minutes of Art Institute of Chicago. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Midland Social club, serves American cuisine and is open for breakfast, brunch and lunch. MSC Bar is the hotel's own bar, serving drinks along with breakfast and lunch. 12608 square feet (1171 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning full breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this Downtown Chicago hotel include Millennium Park and Pritzker Pavilion.

What's nearby

  • Willis Tower - 3 min walk
  • Art Institute of Chicago - 10 min walk
  • Millennium Park - 12 min walk
  • Grant Park - 2 min drive
  • Soldier Field - 4 min drive

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 8 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪The Florentine - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

W Chicago - City Center

Beaux Arts Chicago hotel in Downtown Chicago with a 24-hour fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12608 square feet (1171 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly W Chicago - City Center. For a fee, parking is available.

This Beaux Arts Chicago hotel is smoke free.

  • 1 building
  • 403 guestrooms or units
  • 22 levels
  • 12608 sq ft of conference space
  • 1171 sq. m of conference space
  • Built in 1928
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
W Chicago - City Center offers 403 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 50 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Midland Social club
  • MSC Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • TV in common areas

Family friendly

  • DVD player
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,608 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Building
  • Built in 1928
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
  • Weight limit: 88 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago

Frequently asked questions

What is the cancellation policy at W Chicago - City Center?

W Chicago - City Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Chicago - City Center?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at W Chicago - City Center on 4 Oct 2024 start from NZ$394.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Chicago - City Center?

Yep, W Chicago - City Center has a self car park for USD 50.00 per night.

Are there any beaches close to W Chicago - City Center?

The closest beach to W Chicago - City Center is Ohio Street Beach (2.3 km).

What makes W Chicago - City Center a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at W Chicago - City Center.

Does W Chicago - City Center serve breakfast?

Sure does, full brekkie is on offer daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at W Chicago - City Center?

No, W Chicago - City Center does not offer an airport shuttle service.

Is there a bar or restaurant at W Chicago - City Center?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at W Chicago - City Center?

Check-in begins at 4:00 PM. Check-out time is noon.

W Chicago - City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 155 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alondra

Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. Bar staff is excellent and kind....they remember us when we come back which is very customer centered 5 stars to bar staff...
Stayed 3 nights in Jun 2024

2/10 Terrible

Michele, Glen Carbon

Travelled with family
Disliked: Staff & service
Beware of Suspicious Activity at the W Hotel! Our stay at the W Hotel was nothing short of alarming. On the day of our checkout, hotel employees attempted to enter our room THREE times while we were still inside. Shockingly, the first two times, they didn't even bother to knock. Good thing I was in the room. My wife and child was also with me. When I confronted one of the employees about why he was trying to get into our room, he claimed that someone called down to report our door was broken. This was completely false as we never made such a call, and our checkout time wasn't until noon. The most unsettling part was when the front desk claimed it was a system error, yet by 10:45 am, housekeeping knocked and apologized, stating that the system had us checked out already. This contradicting information makes us highly suspicious of their intentions. Were they trying to rob us? Adding to the suspicion, the hotel didn't follow their standard protocol of knocking, announcing themselves, or sliding a receipt under our door the morning of checkout. None of this happened, making the situation even more questionable. It felt like the hotel was scrambling to cover themselves legally, but their excuses didn't add up. This experience left us feeling unsafe and distrustful. I strongly urge anyone considering a stay at the W Hotel to reconsider. Something very shady is going on, and I wouldn't want anyone else to go through what we did. Stay away from the W Hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisette

Stayed 2 nights in Jun 2024

10/10 Excellent

Darwyn

Stayed 2 nights in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel but the ice machine did not work and the bathroom was cramped. Room 1130 has a new vanity that is too large. The added counter space means the toilet is very difficult to use sitting down. Other than that, great. Friendly staff.
Stayed 3 nights in Jun 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Taojon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The lobby and our room were very cute. The hotel was clean. I have bo complaints
Stayed 2 nights in May 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations. Rooms are a little tired. Could use a refresh
Stayed 2 nights in May 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The W Chicago great stay
The hotel was amazing and the service was great. My wife and I will be traveling and using this hotel on our next trip.
Stayed 2 nights in May 2024

8/10 Good

Leticia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location for Suenos music festival in Grant Park. Lots of places to eat/drink that are walkable. Safe area. Friendly staff & clean rooms. Only bad thing I can think of is shower infrastructure. The way it’s built causes water to leak out to bathroom floor so you end up having to build a barrier w towels to keep bathroom floor dry. Overall it’s a great place to stay, would book again in the future.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in the city, near by stores and restaurants. Parking across the street
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in May 2024

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Olivia

Stayed 2 nights in May 2024

4/10 Poor

Javette

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Sarah, Grand Rapids

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were checking in and the woman at the counter was struggling to find us a room, meanwhile the gentleman in line behind us that was then getting checked in was told he had an amazing corner room with a view. Two of four elevators were working so it took a long time to get up to our room. After walking down the tired and worn out hallway, we walked into a dark, stale and stinky room the size of a walk in closet with a bathroom smaller than that of a cruise ship with a view of an ugly building next door. My daughter and I were in town for the NRA Show and paid inflated pricing for the room and decided to turn around and drive back to Michigan after a long day because the room was so unpleasant. I remember when the W used to care about guest experience, I guess those days are gone.
Stayed 1 night in May 2024

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Terrible they rebooked us and made us go through a bunch of rigor roar.
Stayed 1 night in May 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good staff and big rooms. Parking close by but no valet. Close to some really good restaurants. We enjoyed our stay!
Stayed 2 nights in May 2024

10/10 Excellent

Heidi

Stayed 3 nights in May 2024