8/10 Good
Lynda
Travelled with partner
28 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is extremely well located, being in a virtually car-free area opposite the cathedral, two minutes walk from the Novium Museum, one minute from the Market Cross and five minutes from the beautiful Bishops Palace Gardens. Buses to various nearby destinations stop in front of the cathedral, Wetherspoons is on the opposite corner and various other eating places are within a few minutes walk. Wetherspoons is particularly handy for breakfast. The bus station and train station are only about five minutes walk away. The reception is friendly and helpful, especially when noisy roadworks kept us awake. They moved us to a room across the corridor without hesitation and offered us a discount voucher on a future booking with Travelodge although the disruption was not their fault at all. Our bed was comfortable, the water always hot and there were plentiful packets of tea and coffee. However, we did have two small problems. Firstly, in the two days we were there we were completely unable to access the 30 minutes free wi-fi, despite several attempts on two different phones, and secondly our bed was not made up. Both of these were of little importance, but were not what we would have expected. We would recommend the hotel if you are looking for a quiet, no frills place to stay for a comfortable night's sleep.
Lynda
Stayed 2 nights in Jun 2024