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Hotel on the Cay

3.0 star property
Beachfront hotel for sun and fun

Photo gallery for Hotel on the Cay

Beach/ocean view
Superior Suite, Partial Ocean View | Beach/ocean view
Exterior detail
Superior Suite, Partial Ocean View
Superior Double Room | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Business services
The current price is NZ$375
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Fort Christiansvaern
    ‪2 min walk‬
  • St. Croix Government House
    ‪3 min walk‬
  • Sugar Beach
    ‪4 min drive‬
  • Christiansted (STX-Henry E. Rohlsen)
    ‪23 min drive‬

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the area

Christiansted

At Hotel on the Cay you'll be within steps of Protestant Cay and Protestant Cay Beach. Highlights at this beachfront hotel include free self-parking, a bar/lounge and in-room kitchenettes. .This beach hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a computer station, barbecues and multilingual staff. .Places within a 5-minute walk of this 3-property class Christiansted hotel include Christiansted National Historic Site and Scale House.

What's nearby

  • Christiansted National Historic Site - 1 min walk - 0.1 km
  • Fort Christiansvaern - 2 min walk - 0.2 km
  • St. Croix Government House - 3 min walk - 0.3 km
  • Sugar Beach - 4 min drive - 2.7 km
  • Buccaneer Golf Course - 7 min drive - 4.2 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Languages

English

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4.0 out of 5, Very good, 82 reviews
The price is NZ$510
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 27 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

What is the cancellation policy at Hotel on the Cay?

Hotel on the Cay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel on the Cay?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel on the Cay on 9 Apr 2025 start from NZ$328.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel on the Cay?

Yep, Hotel on the Cay has a free self car park.

Are there any beaches close to Hotel on the Cay?

Yep, Hotel on the Cay is on Protestant Cay Beach, which hotel guests give top marks. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

What makes Hotel on the Cay a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel on the Cay.

Is there a free airport shuttle available at Hotel on the Cay?

No, Hotel on the Cay does not offer an airport shuttle service.

What time are check-in & check-out at Hotel on the Cay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel on the Cay?

No, only service animals are allowed.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 706 reviews
Rating 8 - Good. 230 out of 706 reviews
Rating 6 - Okay. 130 out of 706 reviews
Rating 4 - Poor. 60 out of 706 reviews
Rating 2 - Terrible. 57 out of 706 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 4 nights in Dec 2024

4/10 Poor

Velma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great. The property was very sad and needs to be upgraded badly. The potential is there but it was unfortunate.
Stayed 1 night in Dec 2024

2/10 Terrible

JASMIN

Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Let's bring The Hotel on the Cay into the future
The Hotel on the Cay needs renovating from top to bottom Guess need more food, entertainment, TV and WIFI not working well, their were roaches, The appliances' were in poor condition i can go on and on. I stayed at the hotel in 1995 the hotel looked better then.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness
Nice staying in a hotel on a cay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Winston

Stayed 2 nights in Dec 2024

10/10 Excellent

Milagros

Stayed 1 night in Nov 2024

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than i expected
Stayed 1 night in Dec 2024

6/10 Okay

Larisia

Travelled with family
Disliked: Amenities
I heard the property was in repair before I arrived but I didn't think the water fountain would be empty and the railings would feel like you will tumble over the side. It's old but not too bad for the price. Hopefully one day it can get back to it's glory.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew P, Mesa

Travelled with partner
WiFi is horrible and the property is in need of serious updating but the people that work there are awesome!
Stayed 9 nights in Nov 2024

6/10 Okay

Stacy

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We couldn't go out onto our balcony.
Stayed 1 night in Nov 2024

6/10 Okay

Gloria

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice at all, as beautiful this hotel is it’s needs to be more cleaner ,staff very nice especially Mrs Sara and the staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024

10/10 Excellent

Aubrey

Stayed 4 nights in Nov 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony railing was completely rusted and unsafe to even touch. Everything else was satisfactory. If you need peace and quiet, this hotel is the place to be. The food was delicious. Best darn burger I ever ate, but you better order before 5-5:30pm closing time or else you’ll have to ferry to the island for food… island life 😁 I would visit again, thanks.
Stayed 1 night in Nov 2024

4/10 Poor

Tina M.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here several times and I've never had a problem. This time I got moved from room to room to room because the air conditioning was not working. I ended up having to go into a downgraded room because there were no more suites available. The room we moved from because of no AC, my brother got electrocuted by a light switch. We were informed that the reason why the AC was not working was because there was a burnt wire on the roof that controlled things for our room. It's no wonder why Rickie got electrocuted when he tried to turn off the light. What irritates me the most is I was not compensated for the price difference. So until renovations are done and I don't have to worry about this being a problem again, I will no longer stay here.
Stayed 10 nights in Oct 2024

10/10 Excellent

kenisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how rrlaxing the areais. I wish they had breakfast options and more snack and food available at the concession building.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Being on the cay was very unique. Property could use some love but friendly staff made up for that. Water taxi was always fast and easy. Enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

Teddy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

DJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Paul, Houston

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property could be a goldmine. A hotel on its own island! Come on now! However, this is not the case and property is in desperate need of a whole renovation. Personally, I feel it should be demolished and rebuilt. Staff was very nice. BBQ food was very good along with bar. Unfortunately, because of how run down and dumpy the entire property is, we immediately checked out next day. If owner ever decides to rebuild or do a major overhaul of property, we would consider going back. However, if it stays like this, NEVER AGAIN! It is a real shame. We were really looking forward to staying there.
Stayed 5 nights in Sep 2024