Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping
The price is NZ$199
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • North Island Credit Union Amphitheatre
    5 min drive
  • Sesame Place San Diego
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Renovated in 2020
Hairdryer
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Hairdryer
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Hairdryer
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Renovated in 2020
Hairdryer
Hydromassage showerhead
Deep-soaking bath
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chula Vista

At Best Western Chula Vista/Otay Valley Hotel you'll be 3.9 km (2.5 mi) from Kaiser Permanente Otay Mesa Medical Offices and 4.2 km (2.6 mi) from North Island Credit Union Amphitheatre. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Otay hotel include Sharp Chula Vista Medical Center and Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • Sesame Place San Diego - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1990
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Is parking available at Best Western Chula Vista/Otay Valley Hotel?

Yep, Best Western Chula Vista/Otay Valley Hotel has a free self car park.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 2 Feb 2025 start from NZ$198.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Chula Vista/Otay Valley Hotel?

The closest beach to Best Western Chula Vista/Otay Valley Hotel is Coronado Beach (17.2 km).

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Best Western Chula Vista/Otay Valley Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Best Western Chula Vista/Otay Valley Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Chula Vista/Otay Valley Hotel is a hit with families.

Are there hot tubs in the rooms at Best Western Chula Vista/Otay Valley Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Best Western Chula Vista/Otay Valley Hotel serve breakfast?

Yep, visitors give top marks to the free continental breakfast here! It's the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Chula Vista/Otay Valley Hotel?

No, Best Western Chula Vista/Otay Valley Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Chula Vista/Otay Valley Hotel?

No, only service animals are allowed.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 534 out of 1295 reviews" "
Rating 8 - Good. 304 out of 1295 reviews" "
Rating 6 - Okay. 198 out of 1295 reviews" "
Rating 4 - Poor. 139 out of 1295 reviews" "
Rating 2 - Terrible. 120 out of 1295 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

2/10 Terrible

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Amenities were outdated. Toilet was loose and moving. Baseboard was also coming off. Room had an odor. Outside in parking lot there was a group of men drinking that you can tell weren’t guest, such a safety issue.
Stayed 1 night in Oct 2024

2/10 Terrible

Damion

When i got to property 3 hrs after booking, my booking still stated in progress. They could not check me in and when i called expedia.com wait time was one hr. I had to pay onsite and book a new room.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the venue!
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jose Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Marcy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, customer service and clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property itself was clean and well lit with cameras all around property to watch parking area (large parking area [parking included]). Breakfast is included 6-9am. The room itself was super clean and renovated. Staff was quick and friendly.
Stayed 1 night in Sep 2024

4/10 Poor

Erica

Travelled with family and small children
Disliked: Property conditions & facilities
I don’t think this place was worth the $200 a night. There was nothing special about it. You’d think that for as pricey as it was they would have at least had warm water. Every shower I took here was cold even after letting it run on the hottest setting for like 5 minutes before getting in.
Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Candace

Travelled with family
Liked: Staff & service
The room was clean and the beds comfortable. Great shower but the tub needs to be replaced soon. We went to a concert at the nearby amphitheater. It worked well for us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Obed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and right across from a gas station. Parking available and had no issues
Stayed 1 night in Sep 2024

10/10 Excellent

Billy John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Interesting check in! Apparently the hotel ran out of keys so the staff member at the front desk had to open the door for everyone that was checking in that night! The staff member kept his cool and still offered great customer service to everyone that was waiting. Obviously it wasn’t his fault he delivered his job to the best of his ability, he was also by himself, so excellent customer service on his part. But the site should have at least two people specially on Fridays and the weekends. Then the people next door to us, had an argument and were screaming, using profanity, and slamming that door many times throughout the night and morning. The room did not feel clean at all, it had a very interesting dry smell. Sunday check out the staff member did apologize for what had happened on Friday night apparently a lot of people had a lot to say too! I’m sure this place is great but someone definitely dropped the ball that evening. Kuddos to the staff member that made it work that Friday night, you definitely need more people like him!
Stayed 2 nights in Sep 2024

8/10 Good

Cindy

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Aug 2024

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly managed and untrained
Stayed 1 night in Aug 2024

4/10 Poor

Raquel

Disliked: Staff & service
Decided to not spend the night. Checked out around midnight.
Stayed 1 night in Sep 2024

10/10 Excellent

ileana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2024