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Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Résidence Hôtelière Otroiza

Standard Double Room, Balcony, Mountain View | View from room
Front of property
Reception
Standard Double Room, Balcony
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3 Rue du Pere Boiteau, Cilaos, 97413
  • Piton des Neiges
    6 min drive
  • Réunion National Park
    9 min drive
  • Cirque de Salazie
    12 min drive
  • Saint-Denis (RUN-Roland Garros)
    128 min drive

Room options

View all photos for Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View

Highlights

Terrace
Air conditioning
Fridge
LCD TV
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds OR 3 Single Beds

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Highlights

Furnished balcony or patio
Air conditioning
Fridge
LCD TV
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Fridge
LCD TV
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible

Standard Double Room, Accessible

Highlights

Furnished balcony or patio
Air conditioning
Fridge
LCD TV
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

Highlights

Furnished balcony or patio
Air conditioning
Fridge
LCD TV
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Similar properties

Front of property
Le Tsilaosa Hotel & Spa
Spa
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (39)
The price is NZ$265
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Le Tsilaosa Hotel & Spa

About the area

Cilaos

Résidence Hôtelière Otroiza puts you in the centre of Cilaos, 1.9 km (1.2 mi) from Pitons, Cirques and Remparts of Reunion Island and 5.2 km (3.2 mi) from Piton des Neiges. Highlights at this guest house include in-room free WiFi, furnished balconies and LCD TVs. .This guest house has free WiFi in public areas, a terrace and a garden. Additionally, you'll find laundry facilities and a microwave in a common area. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Cilaos guest house include Réunion National Park and Cirque de Salazie.
View more Guest houses in CilaosOpens in a new window

What's nearby

  • Piton des Neiges - 6 min drive - 5.3 km
  • Réunion National Park - 9 min drive - 7.0 km
  • Cirque de Salazie - 12 min drive - 8.4 km
  • Cascade du Voile de la Mariée - 64 min drive - 54.1 km
  • Le Maido - 105 min drive - 93.6 km

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive

Restaurants

  • ‪Le Cottage - ‬12 min walk
  • ‪Le Magnolia - ‬9 min walk
  • ‪Le Petit Randonneur - ‬10 min walk
  • ‪Ti' Chouchou - ‬131 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬1 min walk

About this property

Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
Résidence Hôtelière Otroiza offers its guests a terrace, multilingual staff, and a garden. WiFi is free in public spaces. Résidence Hôtelière Otroiza also features laundry facilities, express check-in, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Cilaos guest house.

  • 10 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Smoking in designated areas
  • Microwave in a common area
Résidence Hôtelière Otroiza offers 10 air-conditioned accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5 for children

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Cheques-vacances; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and ANCV Chèques-vacances. Cash is not accepted. Cashless payment methods are available for all transactions.

Property is also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

Is parking available at Résidence Hôtelière Otroiza?

Yep, Résidence Hôtelière Otroiza has a free self car park.

How much does it cost to stay at Résidence Hôtelière Otroiza?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on 2 Dec 2024 start from NZ$165.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Résidence Hôtelière Otroiza?

The closest beach to Résidence Hôtelière Otroiza is Plage de L'Étang-Salé (19.9 km).

Is Résidence Hôtelière Otroiza family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Résidence Hôtelière Otroiza is a hit with families.

Does Résidence Hôtelière Otroiza serve breakfast?

Yep, continental breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Résidence Hôtelière Otroiza?

No, Résidence Hôtelière Otroiza does not offer an airport shuttle service.

What time are check-in & check-out at Résidence Hôtelière Otroiza?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Résidence Hôtelière Otroiza?

No, pets are not allowed.

Résidence Hôtelière Otroiza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 5 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base to explore paradise
My wife and I had a great stay here in May of this year. This is a very special town in the center of the Island. The Otroiza hotel is a perfect location to base one's self while exploring this magical spot. I loved how responsive and communicative our host was, responding very well, via Google Translare, to our every need. Thankyou!
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Stayed 2 nights in Jun 2023

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

K, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Céline

Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018

10/10 Excellent

Wendy, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marie Dorothée

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Denyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
séjour agréable , personnel très à l'écoute et disponible.
Stayed 2 nights in Dec 2023

10/10 Excellent

marina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour à Cilaos
Hôtel très bien situé à l’entrée du centre de Cilaos Accueil chaleureux et confort bien appréciable
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tres agreable
Bonne situation au centre ville. Un bon sejour à recommander
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy et pratique
Idéalement placé au cœur de Cilaos, l'hôtel est tenu par des personnes très arrangeants qui ont gracieusement accepté de garder notre voiture le temps de notre dernière randonnée. Nous n'avons pas pris le petit-déjeuner. L'hôtel étant au centre ville, il y a plein de commodités alentour.
Stayed 2 nights in Nov 2023

10/10 Excellent

Graziella

Stayed 1 night in Nov 2023

10/10 Excellent

MURIEL

Stayed 1 night in Nov 2023

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est ici qu'il faut se poser à Cilaos !
Structure à taille humaine, très confortable, à deux pas du centre de Cilaos. Sera votre point de chute idéal pour toutes vos randonnées ! Accueil et communication du staff très chaleureux, professionnel, complet et arrangeant. Petit déjeuner ultra complet et chambre très propre, confortable, calme pour (re)prendre des forces. Possibilité de parking. C'est la bonne adresse à Cilaos !
Stayed 1 night in Oct 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealement placé
L'établissement Otroiza jouit dun excellent emplacement à l’entrée de la ville. Tout est à proximité: les restaurants, les randonnées faciles, les thermes. De quoi faire un bon break de 4 a 5 jours! Accueillant et réactif pour le personnel. Propre, à ne pas louper.
Stayed 2 nights in Oct 2023

10/10 Excellent

M Raquel

Travelled with group
Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jul 2023