6/10 Okay
Katherine
8 Aug 2024
Liked: Cleanliness, property conditions & facilities
I liked the property and the room. Breakfast was ok, although the lady that handles it was rather rude when I tried to use the same tongs for my sausage and eggs. She spoke to me like I was a child.
The room was not ready when I arrived 15 minutes prior to 3pm (normal check in) and I had to wait in the lobby for 30 minutes until my room was complete. In the 5 nights I was there my bed was not changed or made, and I only had ONE day that my garbage and towels were done. My boss did use Expedia so it literally had me have to check in and out 3 times. I was promised yesterday morning my bed would be changed and the room cleaned. I was gone from 7:45 am to 4:30 pm. and I walked into an untouched room AGAIN. I was told housekeeping was already gone for the day. The gentleman at the front desk did bring me up clean towels. However, I am pretty sure I will never stay here again when I come in for business or pleasure. The room was not cheap, and the fact that I never got a room clean in 5 nights is despicable.
Katherine
Stayed 1 night in Aug 2024