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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Bar (on property)
Outdoor pool
Terrace/patio
Lucerna Select, 1 King Bed

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking included
  • Housekeeping
The current price is NZ$162
includes taxes & fees
4 May - 5 May

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Plaza de las Americas
    ‪8 min walk‬
  • Paso del Norte International Bridge
    ‪6 min drive‬
  • American Consulate
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪23 min drive‬

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Air conditioning
Heating
TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Ciudad Juárez

A luxury stay in the heart of Ciudad Juárez awaits you at Hotel Lucerna Ciudad Juarez. You'll find Hospital de la Mujer a few steps away and Plaza de las Americas within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Acueducto, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. Buffet breakfast is available daily between 6:00 AM and noon. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4.5-property class Ciudad Juárez hotel include Jaime Canales Lira Stadium and Estadio 20 de Noviembre.

What's nearby

  • Plaza de las Americas - 8 min walk - 0.7 km
  • Estadio 20 de Noviembre - 16 min walk - 1.4 km
  • Paso del Norte Cultural Center - 17 min walk - 1.5 km
  • Paso del Norte International Bridge - 6 min drive - 5.8 km
  • American Consulate - 9 min drive - 8.8 km

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Childcare (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 4 May 2025 start from NZ$162.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lucerna Ciudad Juarez?

Yep, Hotel Lucerna Ciudad Juarez has a free self car park.

Does Hotel Lucerna Ciudad Juarez have a pool?

Hotel Lucerna Ciudad Juarez has an outdoor pool. The pool is open 9:00 AM to 10:00 PM.

What makes Hotel Lucerna Ciudad Juarez a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Lucerna Ciudad Juarez.

Is Hotel Lucerna Ciudad Juarez family-friendly?

You bet! With amenities such as free babysitting, laundry facilities and an outdoor pool, it's no surprise that Hotel Lucerna Ciudad Juarez is a hit with families.

Does Hotel Lucerna Ciudad Juarez serve breakfast?

Yeah, buffet breakfast is available daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hotel Lucerna Ciudad Juarez?

No, Hotel Lucerna Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lucerna Ciudad Juarez?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Lucerna Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

No, pets are not allowed.

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 587 out of 1004 reviews
Rating 8 - Good. 142 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 88 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William, Fountain Valley

Stayed 2 nights in Dec 2024

2/10 Terrible

JESUS

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Dec 2024

8/10 Good

Yoan

Stayed 1 night in Dec 2024

10/10 Excellent

Idaly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Angel Aaron Sanchez De

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yesica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very respectful
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great very attentive and respectful.
Stayed 1 night in Dec 2024

10/10 Excellent

virgilio

Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great value - great customer service
The hotel is a bit old but they make up for it in customer service. The people working there are super nice!
Stayed 2 nights in Dec 2024

6/10 Okay

Guadalupe, Rio Rancho

Liked: Property conditions & facilities
Disliked: Staff & service
U guys need to train your staff Big. Big huge time No politeness At ALL —- they need to b confident and sell themselves. No I do not want to stay there at all THEY DONTVEVEN SPEAK. UP
Stayed 1 night in Dec 2024

10/10 Excellent

Servando

Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Ruben

Expensive dinner
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Nora, Guymon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel que preserva su carácter, elegancia, y atención a sus huéspedes.
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel A

Liked: Staff & service, property conditions & facilities, room comfort
Out of 5 stars I would consider it 3 stars. The employees are very friendly but the maintenance is poor. All the phones in the room work for front desk to call you but you can not call from room to front desk or even for room service. Only 1 elevator works out of the 2. Light above shower did not work. Another light in the room also did not work. It’s a pretty place but my rating will stand with 3 out of 5 stars
Stayed 2 nights in Nov 2024

10/10 Excellent

Aracely

Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 2 nights in Nov 2024