Hilton Cleveland Downtown

4.0 star property
Pet-friendly hotel connected to the convention centre in Cleveland with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cleveland Downtown

Front of property
Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
LCD TV, pay films
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
The price is NZ$306
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Huntington Convention Center of Cleveland
    5 min walk
  • Public Square
    6 min walk
  • Huntington Bank Field
    7 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Yoga, w/Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One King Yoga Lake View Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 151 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Cardio)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Corner Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Corner (South View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

Hilton Cleveland Downtown puts you in the heart of Cleveland, connected to the convention centre and within just a 10-minute stroll of popular attractions like Huntington Convention Center of Cleveland and Huntington Bank Field. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, The Burnham Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Bar 32 is the hotel's own bar, serving drinks along with dinner and light fare. 48984 square feet (4551 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 4-property class Downtown Cleveland hotel, attractions include JACK Cleveland Casino and Rock and Roll Hall of Fame.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.4 km
  • Huntington Bank Field - 7 min walk - 0.6 km
  • JACK Cleveland Casino - 9 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 12 min walk - 1.0 km
  • Progressive Field - 19 min walk - 1.7 km

Getting around

  • Cleveland Station - 13 min walk
  • Tower City-Public Square Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dave's Cosmic Subs - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Burnham Restaurant - ‬1 min walk
  • ‪Eliot's Bar - ‬1 min walk
  • ‪Bar 32 - ‬2 min walk

About this property

Hilton Cleveland Downtown

Pet-friendly hotel connected to the convention centre in Cleveland with bars
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 48984 square feet (4551 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 48984 sq ft of conference space
  • 4551 sq. m of conference space
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 48,984 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 for adults and from USD 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hilton Cleveland Downtown?

Hilton Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cleveland Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Cleveland Downtown on 1 Dec 2024 start from NZ$306.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cleveland Downtown?

Yep, Hilton Cleveland Downtown has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Hilton Cleveland Downtown?

The closest beach to Hilton Cleveland Downtown is Edgewater Beach (3.9 km).

Does Hilton Cleveland Downtown have a pool?

Hilton Cleveland Downtown has an indoor pool.

What makes Hilton Cleveland Downtown a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Cleveland Downtown.

Is Hilton Cleveland Downtown family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cleveland Downtown is a hit with families.

Does Hilton Cleveland Downtown serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Cleveland Downtown?

No, Hilton Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cleveland Downtown?

Yep, you can grab a meal at Hilton Cleveland Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1017 reviews" "
Rating 8 - Good. 143 out of 1017 reviews" "
Rating 6 - Okay. 67 out of 1017 reviews" "
Rating 4 - Poor. 34 out of 1017 reviews" "
Rating 2 - Terrible. 31 out of 1017 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 1 night in Aug 2024

10/10 Excellent

rinu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop service could have been better Overall great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no dislikes
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Naoko

Travelled with family
Disliked: Amenities, property conditions & facilities
Water pressure was poor in bathroom and A/C system didn’t work in my room and my friends room.
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the stadiums, good restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping showed up to clean our room at 6pm. Not convient for us so we didn’t get our room made up. Many of the restaurants were closed on Sunday.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kennisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
The best views and comfortable. Very accessible to different restaurants and treats.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

jenn

Liked: Cleanliness, property conditions & facilities
Hotel itself was nice. Expensive parking, restaurant took forever for sub par food which was also expensive. No free breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andre, Englewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I like the hotel but the room I was in had an issue with the AC. They worked it and it but it did not get much better. We had to switch rooms the next morning. The room we move to was drap compared to where we were. I also like help with my luggage but the staff outside did not offer to help. No one helped me with my luggage to my room. You might consider thinking about that service.
Stayed 2 nights in Aug 2024

8/10 Good

susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful and friendly. Received an upgrade and was amazed at the beautiful suite we got. We enjoyed the roof top bar and the food was great. Walked everywhere we needed to go. Will go back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Keina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful views !! Family had a wonderful stay !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!
Stayed 1 night in Aug 2024

10/10 Excellent

Saj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in cle, especially if you want to walk to the browns game, or rocket mortgage arena. Its walkable to many restaurants and jacks casino as well. Clean and convenient, maybe a lil more then surrounding hotels not sure if its worth the extra $$ but great option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional. We stayed here last year & knew we were unquestionably staying again this year. I had a late check-in that was canceled by Hilton for being past the closing of the days books. I was informed I could use another payment method. I wanted it on my credit account I booked with, but didn't have the physical card. It took a little while, but the staff communicated professionally, effectively & efficiently to rectify the situation, making sure the room fee was charged to my booking payment card. We will chose the Hilton Downtown Cleveland for all our future travels to Cleveland, Ohio
Stayed 2 nights in Aug 2024

10/10 Excellent

Marquise, Homestead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

2/10 Terrible

Efrain

Travelled with family
Disliked: Staff & service
Staff was very rude and unwilling to assist
Stayed 2 nights in Aug 2024

10/10 Excellent

Marquise, Homestead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

10/10 Excellent

Travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Amenities
Great location. Beautiful hotel
Stayed 2 nights in Aug 2024