Hilton Garden Inn Cleveland Downtown

3.0 star property
Hotel with a fitness centre, a quick walk to Progressive Field

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Deluxe Suite, 1 King Bed | Living area
Reception
Indoor pool, open 5:00 AM to 11:00 PM, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot tub
  • Parking available
  • 24/7 front desk
The current price is NZ$191
includes taxes & fees
4 May - 5 May

Explore the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Progressive Field
    ‪4 min walk‬
  • Rocket Arena
    ‪8 min walk‬
  • Rock and Roll Hall of Fame
    ‪3 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Blackout curtains
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

You may also like

About the area

Cleveland

At Hilton Garden Inn Cleveland Downtown you'll be within just a 10-minute stroll of Progressive Field and Rocket Arena. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Garden Grille, is open for breakfast. Harvey's Sports Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the indoor swimming pool, gym, Hot tub and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Downtown Cleveland hotel include JACK Cleveland Casino and Huntington Convention Center of Cleveland.

What's nearby

  • Progressive Field - 4 min walk - 0.4 km
  • Rocket Arena - 8 min walk - 0.7 km
  • JACK Cleveland Casino - 13 min walk - 1.2 km
  • Rock and Roll Hall of Fame - 3 min drive - 2.0 km
  • Huntington Bank Field - 3 min drive - 2.5 km

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬7 min walk
  • ‪Thirsty Parrot - ‬7 min walk
  • ‪City Tap - ‬8 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel with a fitness centre, a quick walk to Progressive Field
Hilton Garden Inn Cleveland Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 8 meeting rooms available. The business-friendly Hilton Garden Inn Cleveland Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 2002
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 88.13 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults and USD 8 to 12 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Cleveland Downtown?

Hilton Garden Inn Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Cleveland Downtown?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland Downtown on 4 May 2025 start from NZ$190.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Cleveland Downtown?

Yep, Hilton Garden Inn Cleveland Downtown has a self car park with in/out privileges for USD 20 per day.

Are there any beaches close to Hilton Garden Inn Cleveland Downtown?

The closest beach to Hilton Garden Inn Cleveland Downtown is Edgewater Beach (4.9 km).

Does Hilton Garden Inn Cleveland Downtown have a pool?

Hilton Garden Inn Cleveland Downtown has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:00 AM to 11:00 PM.

Is Hilton Garden Inn Cleveland Downtown family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Cleveland Downtown is a hit with families.

Does Hilton Garden Inn Cleveland Downtown serve breakfast?

Yep, buffet breakfast is served weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Cleveland Downtown?

No, Hilton Garden Inn Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1011 reviews
Rating 8 - Good. 258 out of 1011 reviews
Rating 6 - Okay. 183 out of 1011 reviews
Rating 4 - Poor. 116 out of 1011 reviews
Rating 2 - Terrible. 105 out of 1011 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Stayed 3 nights in Dec 2024

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel needs updated and cleaned

Upon arrival, there was only one guest service attendant at the desk on the night of a Cleveland guardians game. We waited in line for over 40 minutes to check into the hotel. Our room was completely filthy and not up to standard for a Hilton hotel at all.
Stayed 1 night in Apr 2025

2/10 Terrible

Tanuja

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk agents were extremely rure for absolutely no reason. I will never stay at this hotel ever again. Its not inviting, especially Its my first time.
Stayed 4 nights in Apr 2025

2/10 Terrible

Garry

Disliked: Staff & service
No early check allowed which meant everyone checking in at the same time…long wait!
Stayed 1 night in Apr 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for baseball games!
Stayed 1 night in Apr 2025

6/10 Okay

William

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ok-ish

Hotel was ok at best. Once again, pool and hot tub were not in service. I really wish these things would be made known to users on apps like hotels.com. Especially when i am travelling with kids that are looking forward to swimming. Besides beinv understaffed for check in, the hotel was ok. Breakfast was very food, fortunately.
Stayed 1 night in Apr 2025

8/10 Good

Johnathan, Sandusky

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay. Customer service was also impeccable! I’ve never had a staff member ask me the following, “Would you like top floor or bottom?” Also, “Would you like to face the city?” That’s awesome. We’ll definitely stay again!
Stayed 1 night in Apr 2025

6/10 Okay

Charelle

Travelled with partner
Disliked: Amenities
For us to pay so much for the room and for parking which they didn’t even tell me just charged my card. Breakfast is not even be included, rooms are basic, it’s not worth the stay. I wouldn’t stay here again. Its outside the heart of downtown so you will have to walk. We came for the hot tub and even when we checked in it was closed for cleaning. There are better options with better amenities.
Stayed 1 night in Apr 2025

2/10 Terrible

Samantha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1. Room wasn’t ready at 4:00, which presented many problems since we were attending a 6:00pm baseball game. 2. Parking is not manned and not a convenient process to enter/leave. 3. Room had tape wads all over the ceiling. Shampoo holder didn’t function in the shower. In general the hotel is outdated and needs updated. This is the first hotel I have been in recently that didn't have USB plugs for chargers built into the tables/lamps. 4. Alarm clock was unplugged and still went off at 5:00am. 6. Purchased breakfast through Expedia but the hotel had no idea. Thankfully the front desk gave me a free breakfast voucher, even though I already paid for it. 7. Not posted or mentioned, but the pool was closed the day we left. Now, that would have been okay, but our room wasn’t ready at 4:00 so we couldn’t swim the night of our stay. Overall this was the worst experience I have ever had at a hotel. It’s disappointing because all my son wanted for his spring break was to stay at a hotel and swim. That didn’t happen.
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay Tremendously! We will Definitely be back again!
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Travelled with family
Great price for the location. Rooms could use a little updating but would definitely stay again. Being able to walk and explore downtown was awesome!
Stayed 1 night in Apr 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody ever cleaned my room during my 3 day stay, the tub was filthy and didn't drain, and I was locked in the pool area for 10 minutes. Yes, it sounds absurd, but they said the pool was closed because the door was broken. Funny though because it was open when I went in. No apologies or anything from the staff.
Stayed 3 nights in Apr 2025

8/10 Good

Kerly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

2/10 Terrible

Lee

Stayed 1 night in Apr 2025

8/10 Good

michael

Liked: Staff & service, property conditions & facilities, room comfort

I would stay again

The tub was not cleaned, only bad thing i seen
Stayed 1 night in Apr 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amesia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Stayed 1 night in Apr 2025

6/10 Okay

Courtney

Check in was at 4 I waited over 30 minutes I was supposed to have a king bed but got a double queen the water linked In the bathroom and room was super small I wasn’t happy at all
Stayed 1 night in Apr 2025

10/10 Excellent

janelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, the room clean, the breakfast was fantastic! Parking was easy and I will stay here again!
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Front desk not helpful

There were issues with the fitness center and front desk. The center was closed and the person at the front desk did not know why and made no effort to find out when it would open. I also asked the same front desk person for two extra pillows for our room. That request also went unfilled. I was able to get into the fitness center later when another employee helped out.
Stayed 2 nights in Apr 2025

6/10 Okay

Deanna

Travelled with family
Liked: Staff & service

If you want just friendliness this is for you

The lady at the front desk was very friendly and did all she could. But a few things I am upset about it 1. The shampoo conditioner and body was was empty in one of our rooms, 2. The pool was cold and bathroom in there was nasty. 3. Our toilet was hot and when you was sitting down you felt like you had a Sauna down there. My son would not go to the bathroom bc it was so warm but our water was cold for showers. Don’t make since to me shouldn’t the toilet be cold and showers be hot. They ran out of towels in the pool area so then we had no towels for a shower and they only put 2 towels in each bathroom even if the room holds 4 people so was short to begin with. Just not happy with it over all I think they need to do some fixing on things as walls are starting to look bad, oh and the back of the curtain has a big Stain on it and looks like it was never washed. I feel breakfast should be included in your room price as it was nothing special for it being $18 a person.
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a perfect location and staff was very friendly.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Room was dirty, no conditioner, no shower gel
Stayed 1 night in Mar 2025

10/10 Excellent

Mara

Stayed 1 night in Jan 2025