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Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Bar (on property)
Premium bedding, pillow-top beds, desk, blackout curtains
Interior
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
The price is NZ$214
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
7701 Reynolds Rd, Mentor, OH, 44060
  • Chagrin River
    3 min drive
  • Krave Restaurant & Bar
    1 min walk
  • Stokes-Windermere Station
    22 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds (Additional Living Area)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - twin
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Sofa bed - double
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus Mentor-Cleveland Northeast

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1002)
The price is NZ$172
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Best Western Plus Mentor-Cleveland Northeast

About the area

Mentor

At Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel you'll be within a 20-minute walk of Indian Museum of Lake County and 3.2 km (2 mi) from James Garfield National Historic Site. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Savoria Restaurant, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .With a stay at this 3-property class Mentor hotel, you'll be 4.5 km (2.8 mi) from Chagrin River and 4.6 km (2.9 mi) from Historic Kirtland.

What's nearby

  • Chagrin River - 3 min drive
  • James Garfield National Historic Site - 4 min drive
  • Historic Kirtland - 5 min drive
  • Mentor Ice Arena - 6 min drive
  • Cleveland Clinic - 25 min drive

Getting around

  • Cleveland Hopkins International Airport (CLE) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Mission BBQ - ‬6 min walk
  • ‪Roll House - ‬4 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Suburban hotel with fitness centre and 24-hour business centre
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel. Free self parking is available.

This 3-star Mentor hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 7.49 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Savoria Restaurant

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Garden
  • In a state park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 31 2024 to January 3 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system.
    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland Hotel Mentor Northeast
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor Hotel
Holiday Inn Cleveland Northeast Mentor
Hotel Holiday Inn Cleveland Northeast - Mentor Mentor
Mentor Holiday Inn Cleveland Northeast - Mentor Hotel
Hotel Holiday Inn Cleveland Northeast - Mentor
Holiday Inn Cleveland Northeast - Mentor Mentor
Holiday Inn Cleveland Hotel
Holiday Inn Cleveland
Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast Mentor
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Hotel
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Mentor

Frequently asked questions

What is the cancellation policy at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel on 12 Jan 2025 start from NZ$214.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yep, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel has a free self car park.

Are there any beaches close to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

The closest beach to Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is Headlands Beach State Park (13.1 km).

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel have a pool?

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What makes Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.

Is Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel is a hit with families.

Does Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel serve breakfast?

You bet, buffet breakfast is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from December 31 2024 to January 3 2025 (dates subject to change). The dining venue is closed seasonally each year from December 24 until December 27.

What time are check-in & check-out at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 703 reviews" "
Rating 8 - Good. 233 out of 703 reviews" "
Rating 6 - Okay. 94 out of 703 reviews" "
Rating 4 - Poor. 31 out of 703 reviews" "
Rating 2 - Terrible. 24 out of 703 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations . Easy access to highway
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
Stayed 1 night in Sep 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sahara, INDIANAPOLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Our third time, same great service and very nice room amenities every visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth, Victorville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfy bed. Walking distance to several dining options.
Stayed 1 night in Aug 2024

8/10 Good

Lyle, Danville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful during our one night at IHG. Very clean room.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your bill and charges carefully
the hotel charged a "C Note" more to my credit card for no reason.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible Service
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandelle

Stayed 1 night in Jul 2024

8/10 Good

therese

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was king, respectful and helpful. I would use this hotel again
Stayed 5 nights in Jul 2024

2/10 Terrible

Melissa

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward, Mentor on the Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024