Grand Cloudcroft Hotel

2.0 star property
Hotel in Cloudcroft with free breakfast and 24-hour front desk

Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King
Terrace/patio
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The current price is NZ$346
includes taxes & fees
9 Apr - 10 Apr

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪19 min walk‬
  • Cloudcroft Ski Area
    ‪3 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

Double King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 King Beds

Single King

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Cloudcroft

At Grand Cloudcroft Hotel you'll be within a short 5-minute stroll of Sacramento Mountains Museum and Sacramento Peak Observatory. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a fireplace in the lobby, a water dispenser and a lift. Each morning free continental breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this Cloudcroft hotel include New Mexico Rails-to-Trails and Trestle Recreation Area.

What's nearby

  • Sacramento Mountains Museum - 3 min walk - 0.3 km
  • Sacramento Peak Observatory - 4 min walk - 0.4 km
  • New Mexico Rails-to-Trails - 19 min walk - 1.7 km
  • Trestle Recreation Area - 20 min walk - 1.7 km
  • Cloudcroft Ski Area - 3 min drive - 3.7 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and 24-hour front desk
Free breakfast is served daily. WiFi is free in public spaces. A terrace, a vending machine, and a fireplace in the lobby are also featured at Grand Cloudcroft Hotel. Parking is available for a fee.

This Cloudcroft hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • Built in 2022
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with cable channels. Bathrooms include a shower.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Table tennis

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

What is the cancellation policy at Grand Cloudcroft Hotel?

Grand Cloudcroft Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Cloudcroft Hotel?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Cloudcroft Hotel on 9 Apr 2025 start from NZ$345.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Cloudcroft Hotel?

Yep, Grand Cloudcroft Hotel has a secured self car park for USD 13 per night.

Does Grand Cloudcroft Hotel serve breakfast?

Yeah, our travelers adore the free continental breakfast here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Cloudcroft Hotel?

No, Grand Cloudcroft Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grand Cloudcroft Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Cloudcroft Hotel?

No, only service animals are allowed.

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 241 out of 303 reviews
Rating 8 - Good. 46 out of 303 reviews
Rating 6 - Okay. 10 out of 303 reviews
Rating 4 - Poor. 2 out of 303 reviews
Rating 2 - Terrible. 4 out of 303 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cloudcroft
Nice resort-style hotel located within walking distance of central Cloudcroft. The hotel offered areas in the lobby and breakfast area for groups to congregate. The staff was friendly and efficient.
Stayed 1 night in Dec 2024

8/10 Good

Deepak

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pretty bad breakfast . The pancakes were cold and hard as rock. Biscuit was half baked. It is not buffet but a guy at a window giving you one of the 5 items on the menu. The guy was grumpy. Rooms were clean ( newer facility). Front desk staff polite and nice. Place is conveniently located. So, if you dot are for the breakfast, this is a good option.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. The hotel price range is high in relation to the amenities available. However, it is clean and the management is kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lincoln

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel with nice design elements. Had to call to get correct (Roku) remote for TV, and breakfast cook was grumpy. Minor things for sure. Overall, very nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ujwal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing water pressure for the shower! Everything was great but it was a little tough to get the heater dialed in. The unit seemed to think it was cooler in the room than it was, so it kept kicking on when it didn't need to. Possibly because it is right below a window and it was a low of 28*. The place is super clean and everything is pretty new as of my Dec 2024 stay. They have free parking in the lot or paid secure parking below in a locked garage. I have already recommended this place to a friend and I would stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Cecilia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be so glad you stay here
Loved staying here. The staff was very friendly and helpful. Beautifully decorated. Very clean.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Robert

Disliked: Staff & service
Greed
I went to check in. They wanted another 100 dollar charge for incidental charges and any damage we might do. We paid for the room last month. The hotel would not let us stay the night. Julie, the manager, said they would cancel the room and refund the charge.
Stayed 1 night in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, very clean, room smelled fresh
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was one of the best I’ve stayed in in Cloudcroft. Very clean, close to everything. Would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carson

Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
Stay was fantastic. Hotel is super welcoming, both the staff and the ambiance. Comfortable and cozy. Room was large with 2 comfy king beds, shower was a large walk in one. Very clean. Breakfast area is very cute with a great hot breakfast and good coffee! Little nooks everywhere with games and comfy chairs. Outside patio has a fire pit and seating that is nice. Really enjoyed our stay. Will most definitely stay again.
second floor area leading to balcony sitting area
Hotel
View from parking lot to park across the street
View from second floor balcony
Stayed 2 nights in Nov 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. I was surprised at the double king option; very rare find these days. Only stayed one night so I didn’t get to take advantage of all amenities. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain location
Very clean, modern property right in the mountains. Breakfast was good but one person making everything and serving so a bit much. Rooms are good sized and the bathrooms nice as well. Great shower! You can walk up the hill to the brewery. And a roaring wood fire greeted us in the lobby when we arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and cozy. The breakfast was on point!
Stayed 1 night in Nov 2024