Ratings based on 71 Verified Reviews

Real reviews from guests who’ve stayed
2.6 out of 5
2.9 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.5 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
1 out of 5
by A verified traveller

Posted 17 May 2024 on Hotels
Comment from Hotel Management
3 Jun. 2024 by Ammy, Hotel Management
Hi, Brandon! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
1 out of 5
by A verified traveller

Posted 14 May 2024 on Expedia
Not good customer service At first couldn't even find my booking online so left. Then had to go back again and drove 5 hours all together. And then they still didn't want to even give me a discounter. Just found out anything when it was on their mess up. Not mine, so I will never stay there again.
Comment from Hotel Management
3 Jun. 2024 by Ammy, Hotel Management
Hi, Yolanda! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
1 out of 5
by A verified traveller

Posted 10 May 2024 on Expedia
Ghetto'ist hotel I have ever stayed at... And that's saying something
Comment from Hotel Management
4 Jun. 2024 by Tim, Hotel Management
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
1 out of 5
by A verified traveller

Posted 29 Apr. 2024 on Expedia
When I booked the hotel stay with them. I received an email stating that the Check-in time was all the way until 12 PM. However, there was nobody at the reception. And their official policy that they say is until 8 PM. And so they are keeping my money and refusing to allow me to stay and. Play supposed to dump anyway
Comment from Hotel Management
4 Jun. 2024 by Eva, Hotel Management
Hi, Chris! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Eva
1 out of 5
by A verified traveller

Posted 28 Apr. 2024 on Expedia
cash only and dangerous
Comment from Hotel Management
2 Jun. 2024 by Lisa, Hotel Management
Hi, Andy! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa
1 out of 5
by A verified traveller

Posted 10 Mar. 2024 on Expedia
This hotel has the worst service and are not helpful.
Comment from Hotel Management
2 May 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Jessica! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
1 out of 5
by A verified traveller

Worst hotel ever

Posted 5 Mar. 2024 on Hotels
Loud outside noises from numerous trains passing by and passing cars. No amenities such as basic soap, shampoo, bath towels. Only one lightbulb available for all four fixtures = VERY dark room. (The remaining three fixtures didn’t have any lightbulbs.) VERY old and run down hotel ex: sink rusted out and duct taped, no stoppers in sink or bathtub, peeling paint. Hotel doesn’t accept credit cards so I had to drive to a nearby gas station to use an ATM which also charged me a service fee. I am shocked that Hotels.com would allow such a dump to be listed and as a result I am questioning if I trust this site.
Comment from Hotel Management
2 May 2024 by Ammy, Hotel Management
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
3 out of 5
by A verified traveller

Posted 20 Feb. 2024 on Expedia
Management was very helpful and made my stay more relaxing, what i didnt like was that the price changed or increased so i relocated..but great spot if you can afford it...
Comment from Hotel Management
7 May 2024 by Ammy, Hotel Management
Apologies for the problems you had faced, Josefina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
1 out of 5
by A verified traveller

Posted 5 Dec. 2023 on Expedia
My husband stayed here for two nights and said it was rhe worst hotel he had ever seen.
Comment from Hotel Management
23 Jan. 2024 by Barbara, Hotel Management
Sorry for the unpleasant experience you had with us. Ashley! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara
1 out of 5
by A verified traveller

Posted 22 Oct. 2023 on Hotels
Comment from Hotel Management
6 Dec. 2023 by Joey, Hotel Management
We are sorry to hear about your experience, Jessica! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey