2/10 Terrible
Angela
10 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk worker was unfriendly (I bought a cup-of-noodles and the worker told me, I could not get a receipt for my purchase). There was partitions separating him from me at the front desk. These partitions are a sure sign of inhospitality. You press a button for them to come to the front desk, and you cannot hear the bell to make sure they will arrive. The door that leads to the hallway, and to rooms, it slams loudly, instead of soft-closing after it is opened. This was irritating because my room was very close to it. There was also a housekeeper dealing with my hotel expenses (this person seem to be under the influence of a substance). This is a sure sign of disorganization and unprofessionalism. My bathroom had bad odor. The stick that belongs on the drapes was off, a washcloth had a very noticeable hole in it. Other guests, where yelling, wanting to fight outside the motel. They were smoking marijuana, and cigarettes (my room had ashes on the windowsill), I could smell their smoke not too far from my window. The alarm went off, early in the morning, and no employee offered an apology for the loud alarm going off for no reason. My bathroom was missing a toilet paper roller, and I saw a roach crawling inside the digital compartment of the microwave. The TV in my room could not show any stations, I had to ask the housekeeper for help and she got the maintenance man to fix it. There's a housekeeper and maintenance, that appeared not physically fit for motel work.
Angela
Stayed 4 nights in Sep 2024