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Mercure Hotel Köln Belfortstraße

4.0 star property
Eco-certified hotel with full-service spa and fitness centre

Photo gallery for Mercure Hotel Köln Belfortstraße

Standard Room, 1 Single Bed, Annex Building
Terrace/patio
Interior detail
Business centre
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is NZ$196
includes taxes & fees
25 May - 26 May

Explore the area

Map
Belfortstrasse 9, Cologne, NW, 50668
  • Musical Dome
    ‪14 min walk‬
  • Cologne Cathedral
    ‪17 min walk‬
  • LANXESS Arena
    ‪5 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Select Comfort bed
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Standard Room, 1 Single Bed, Annex Building

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Select Comfort bed
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Standard Twin Room, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Renovated in 2015
Select Comfort bed
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Cologne

Mercure Hotel Köln Belfortstraße places you in the centre of Cologne, within just a 15-minute stroll of Cologne Cable Car and Cologne Zoo. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .Enjoy the indoor swimming pool, gym and pool loungers. Business travellers can take advantage of a 24-hour business centre and limo/town car service. Additionally, you'll find a full-service spa, free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Innenstadt hotel include Musical Dome and Cologne Cathedral.

What's nearby

  • Cologne Zoo - 13 min walk - 1.2 km
  • Musical Dome - 14 min walk - 1.2 km
  • Cologne Cathedral - 17 min walk - 1.5 km
  • LANXESS Arena - 5 min drive - 4.3 km
  • Chocolate Museum - 5 min drive - 3.2 km

Getting around

  • Reichenspergerplatz U-Bahn - 3 min walk
  • Hansaring Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Curios Köln - ‬5 min walk
  • ‪Namaste Restaurant - ‬7 min walk
  • ‪Ritter Wülfing - ‬7 min walk
  • ‪Epi - ‬8 min walk
  • ‪Max Stark - ‬5 min walk

About this property

Mercure Hotel Köln Belfortstraße

Eco-certified hotel with full-service spa and fitness centre
Mercure Hotel Köln Belfortstraße offers its guests a full-service spa, an indoor pool, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the eco-certified Mercure Hotel Köln Belfortstraße.

This 4-star Cologne hotel is smoke free.

  • 128 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1971
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hotel Welness. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 22 December and 28 December.
The property will be renovating from 16 December 2024 to 7 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged
  • Spa fee: EUR 4 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Frequently asked questions

What is the cancellation policy at Mercure Hotel Köln Belfortstraße?

Mercure Hotel Köln Belfortstraße offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Köln Belfortstraße?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Köln Belfortstraße on 25 May 2025 start from NZ$186.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Hotel Köln Belfortstraße?

The closest beach to Mercure Hotel Köln Belfortstraße is Blackfoot Beach (8.2 km).

Is there a spa on site at Mercure Hotel Köln Belfortstraße?

Yep, Hotel Welness is available for guests.

Does Mercure Hotel Köln Belfortstraße have a pool?

Mercure Hotel Köln Belfortstraße has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from December 16 2024 until April 7 2025 (completion date subject to change).

Is Mercure Hotel Köln Belfortstraße family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs in the guestrooms, it's no surprise that Mercure Hotel Köln Belfortstraße is a hit with families.

Does Mercure Hotel Köln Belfortstraße serve breakfast?

Yep, buffet brekkie is available weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Köln Belfortstraße?

No, Mercure Hotel Köln Belfortstraße does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Hotel Köln Belfortstraße?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Köln Belfortstraße?

Furry friends are welcome at Mercure Hotel Köln Belfortstraße, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 204 out of 636 reviews
Rating 8 - Good. 272 out of 636 reviews
Rating 6 - Okay. 110 out of 636 reviews
Rating 4 - Poor. 37 out of 636 reviews
Rating 2 - Terrible. 13 out of 636 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 6 nights in Feb 2025

10/10 Excellent

Natalia

Stayed 1 night in Feb 2025

8/10 Good

Bev

Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Stayed 3 nights in Jan 2025

8/10 Good

Padmanabha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good size rooms. However they close on the 23rd of Dec after 12 noon so we could not leave our luggage as we had a later train and we were not aware of this. Sumptuous breakfast spread.
Stayed 2 nights in Dec 2024

6/10 Okay

Ros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was polite. I booked this hotel because of the spa. The spa wasn’t available. Due to renovation. Therefore the spa should have been removed from the facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was 24€ per day and breakfast was also roughly 24€ per person so even though the price for the stay was reasonable, the after costs were relative to a more expensive hotel, closer to the cathedral. It was a nice hotel though and staff were really nice! We would stay closer to the Cathedral next time because there were more food options closer and walking back was a bit tiring after a long day out. Al
Stayed 2 nights in Dec 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern, great breakfast!

Great clean, modern hotel. It is a bit off the beaten path, but there's a train station a couple of blocks away that takes you to the Hauptbahnhof, so very convenient. One of the best hotel breakfasts I've had in a long time.
Stayed 1 night in Dec 2024

6/10 Okay

John

Stayed 3 nights in Dec 2024

10/10 Excellent

Johannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and contemporary hotel

A lovely clean and comfortable hotel in a quiet area but still close to the city centre. Staff very friendly and helpful. The room was very comfortable and spotlessly clean. The fridge in the room was useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yaruk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location Clean and tidy rooms Safe and clean neighbourhood Late night walks around area safe and recommended Limited breakfast options for vegetarian people. A lot of dairy and meat products and bacon spilling into eggs etc so we were very careful.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip, Sheffield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Cologne for Rheinpark parkrun. Perfect location for city centre and both parkruns in Cologne. Would stay again
Stayed 2 nights in Oct 2024

6/10 Okay

Wayne

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

This hotel saved our trip to Cologne. After an awful stay elsewhere the night before, we were able to get a late booking. Our apartment was spacious and cool - in the oppressive heat outside - clean and well equipped with its own small kitchen area and a nice bathroom. The breakfasts were amazing and the pool was nice to use as well, if a little on the cool side.
Stayed 3 nights in Aug 2024

10/10 Excellent

NICHOLAS

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jun 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room and location!

Spacious apartment for our family of 4. One bed with a pull-out couch bed that was already made upon our arrival. Extremely clean and quiet. Walking distance to everything. Loved it!
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

10/10 Excellent

Golan Security

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

6/10 Okay

Shene

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alastair Kennedy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024