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Mercure Hotel Severinshof Köln City

4.0 star property
Eco-certified Cologne hotel in Old Town Cologne with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Severinshof Köln City

Restaurant
Point of interest
Restaurant
Privilege, Room, 1 King Bed, Balcony
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
The price is NZ$167
includes taxes & fees
15 Dec - 16 Dec

Explore the area

Map
Severinstr. 199, Cologne, NW, 50676
  • Chocolate Museum
    10 min walk
  • Hay Market
    11 min walk
  • Wallraf-Richartz Museum
    12 min walk
  • Cologne (CGN-Cologne - Bonn)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Room
NH Köln Altstadt
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (1008)
The price is NZ$511
for 1 night
includes taxes & fees
6 Dec - 7 Dec
NH Köln Altstadt

About the area

Cologne

Mercure Hotel Severinshof Köln City places you in the centre of Cologne, within just a 15-minute stroll of Wallraf-Richartz Museum and Old Market. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Old Town Cologne hotel include City Hall and Romano-Germanic Museum.

What's nearby

  • Chocolate Museum - 10 min walk - 0.9 km
  • Old Market - 13 min walk - 1.1 km
  • Cologne Cathedral - 19 min walk - 1.7 km
  • LANXESS Arena - 4 min drive - 3.2 km
  • Cologne Trade Fair Grounds - 5 min drive - 3.5 km

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk
  • ‪Klein's Backstube - ‬3 min walk

About this property

Mercure Hotel Severinshof Köln City

Eco-certified Cologne hotel in Old Town Cologne with a 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Severinshof Köln City. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

  • 253 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

What is the cancellation policy at Mercure Hotel Severinshof Köln City?

Mercure Hotel Severinshof Köln City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Severinshof Köln City?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Severinshof Köln City on 15 Dec 2024 start from NZ$159.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Severinshof Köln City?

Yep, Mercure Hotel Severinshof Köln City has a self car park with in/out privileges for EUR 19 per day.

Are there any beaches close to Mercure Hotel Severinshof Köln City?

The closest beach to Mercure Hotel Severinshof Köln City is Strandbad Liblarer See (14.8 km).

Does Mercure Hotel Severinshof Köln City serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Severinshof Köln City?

No, Mercure Hotel Severinshof Köln City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Severinshof Köln City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Severinshof Köln City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Severinshof Köln City?

No, only service animals are allowed.

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 1000 reviews" "
Rating 8 - Good. 431 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John, Irvine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, secure parking underneath hotel. Spacious rooms, nice breakfast, good location to explore.
Stayed 1 night in Jul 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Stayed 4 nights in Jul 2024

8/10 Good

Sarah Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well appointed Little walk from downtown but not far
Stayed 1 night in Jul 2024

8/10 Good

Craig Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram station but quiet at evenings
Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge, Guatemala

Stayed 2 nights in Jun 2024

4/10 Poor

Innes

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Heather

Travelled with family
Disliked: Staff & service, amenities
There was no flexibility with my room charges had to check out a day early because of a flight change and they charged me for another day for two rooms that’s not great service.
Stayed 7 nights in Jun 2024

10/10 Excellent

Leonardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Wael, leonberg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general nothing to complain about
Stayed 2 nights in May 2024

8/10 Good

Haithem I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Good location
Enjoyed the surrounding street life. Room and service was okay. Could be much better with friendlier engagement and flexibility.
Stayed 3 nights in Apr 2024

6/10 Okay

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very clean and comfortable. Only downside was housekeeping comes early and knocks and then comes back every ten minutes so if you’re hoping to sleep in forget this hotel…
Stayed 3 nights in Apr 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Class hotel
1st Class hotel with 1st class staff, the hotel was in a good location, close to shops and attractions, Breakfast was very good and plentiful. Supermarket is close by, aswell as plenty of eating places, Rooms were clean and comfortable with tea & coffee making facilities, there was also a fridge and a safe in the room. I would definatly stay at this hotel again when I return to Cologne
Stayed 5 nights in Mar 2024

8/10 Good

Mehmet Secil

qq
Stayed 1 night in Dec 2023

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, very clean, good breakfast
Stayed 6 nights in Jan 2024

8/10 Good

Stephanie Helen

Stayed 3 nights in Dec 2023

8/10 Good

Mariama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two negative opinions Some people in my party found the bath too high. The safe did not work in my bedroom. The rest are all on the positive side, especially the breakfast, which was outstanding and great staffs
Stayed 2 nights in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cologne perfect
This Hotel hits all the marks for me and I am very critical great job keep this up.
Stayed 5 nights in Oct 2023

4/10 Poor

Jason

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The location of this property is very convenient to Koln City Centre and Kind und Jugend However if you are checking in outside standard hours you could spend a great deal of time ringing the "night buzzer" so please be aware The conditions of the rooms were a bit shocking for a Accur hotel to be blunt When we checked in the pillow had actual dirt on it. Its hard to envision how the staff missed it. It was replaced with two throw style pillows which were even filthier. The manager the next morning remedied the situation but one questions how this would happen. The curtains were filthy with black marks and it seems they simply don't do regular maintenance.
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Good location but not good service, don’t even provide free water anymore. Breakfast is definitely not worth of 21 EUR.
Stayed 2 nights in Aug 2023

2/10 Terrible

KWAKU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed information from Accor staff about rewarding points. Back-and-forth emails without a clear explanation of why I am not receiving my reward points. Accor has shown its racial discrimination against LGBTQIA . Never knew I will be experiencing racism from such an organisation linked to the upcoming Olympics. Leaking everywhere in the bathroom when you bathed. Funny smile from the bathroom and failing to provide adequate amenities. This hotel is not 3-star but rather 2-star.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Janet

Stayed 2 nights in Jul 2023