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Cheyenne Mountain Resort, a Destination by Hyatt Hotels

4.0 star property
On private beach with 2 outdoor pools, near Broadmoor World Arena

Photo gallery for Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Sports facility
Sports bar, al fresco dining, open daily
Room, 2 Queen Beds, Mountain View
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
The current price is NZ$371
includes taxes & fees
14 Apr - 15 Apr

Explore the area

Map
3225 Broadmoor Valley Road, Colorado Springs, CO, 80906
  • Broadmoor World Arena
    ‪5 min drive‬
  • Cheyenne Mountain Zoo
    ‪7 min drive‬
  • Cheyenne Mountain State Park
    ‪7 min drive‬
  • Colorado Springs, CO (COS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Mountain View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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  • Parking included
4.8 out of 5, Exceptional, 61 reviews
The price is NZ$353
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About the area

Colorado Springs

At Cheyenne Mountain Resort, a Destination by Hyatt Hotels, you'll be connected to the convention centre and 4.1 km (2.5 mi) from Broadmoor World Arena. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Alluvia Spa and Wellness Retreat can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Mountain View Restaurant, is open for breakfast, lunch and dinner. Elevations Lounge is the hotel's own sports bar, serving drinks along with lunch and dinner. Spend the day at the private beach where you'll find umbrellas, and enjoy the 11 outdoor tennis courts and 5 indoor tennis courts. 40000 square feet (3716 square metres) of event facilities include 38 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a golf course, an indoor swimming pool and free Wi-Fi in public areas. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Southwest Colorado Springs hotel include Cheyenne Mountain Zoo and Cheyenne Mountain State Park.

What's nearby

  • Broadmoor Golf Club - 5 min drive - 3.9 km
  • Broadmoor World Arena - 5 min drive - 4.6 km
  • Cheyenne Mountain Zoo - 7 min drive - 5.5 km
  • Cheyenne Mountain State Park - 7 min drive - 8.0 km
  • Garden of the Gods - 12 min drive - 12.1 km

Getting around

  • Colorado Springs Municipal Airport (COS) - 15 min drive

Restaurants

  • ‪Panda Express - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Cheyenne Mountain Resort, a Destination by Hyatt Hotels

On private beach with 2 outdoor pools, near Broadmoor World Arena
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Summer fun is a breeze at Cheyenne Mountain Resort, a Destination by Hyatt Hotels, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a seasonal outdoor pool and outdoor tennis courts. For a fee, parking is available.

This Colorado Springs hotel is smoke free.

  • 316 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Cheyenne Mountain Resort, a Destination by Hyatt Hotels offers 316 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Alluvia Spa and Wellness Retreat has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

3 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Garden of the Gods Resort and Club

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,142 reviews
The price is NZ$586
includes taxes & fees
30 Mar - 31 Mar
Garden of the Gods Resort and Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per night)
  • Valet parking on site (USD 37 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.95 for adults and USD 10.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elevations Lounge
  • Gates Grille
  • Mountain View Restaurant

Things to do

  • 11 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • 5 indoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Heated pool
  • Hot tub
  • Indoor pool
  • Kayaking
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 38 meeting rooms
  • 40,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 September to 31 May:
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day
  • A 3.19 per cent tourism fee will be charged
  • Resort fee: USD 45.36 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 20 per night
  • Valet parking fee: USD 37 per night
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • The seasonal pool will open on 31 May and close on 05 September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs Dolce Resort
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort
Mountain Cheyenne
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain
Cheyenne Mountain Resort Dolce Resort
Cheyenne Mountain Colorado Springs Dolce
Cheyenne Mountain Dolce
Cheyenne Mountain Dolce Resort
Cheyenne Mountain Resort Colorado Springs A Dolce Resort
Cheyenne Mountain Colorado Springs Dolce Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort A Dolce by Wyndham
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort, a Destination by Hyatt Hotels Hotel

Frequently asked questions

What is the cancellation policy at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Cheyenne Mountain Resort, a Destination by Hyatt Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Cheyenne Mountain Resort, a Destination by Hyatt Hotels on 14 Apr 2025 start from NZ$283.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Yep, Cheyenne Mountain Resort, a Destination by Hyatt Hotels has a self car park for USD 20 per night.

Is there a spa on site at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Yep, Alluvia Spa and Wellness Retreat is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does Cheyenne Mountain Resort, a Destination by Hyatt Hotels have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, a heated pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from May 31 to September 05).

Does Cheyenne Mountain Resort, a Destination by Hyatt Hotels have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Cheyenne Mountain Resort, a Destination by Hyatt Hotels features a private beach, 2 outdoor pools and a heated pool.

What makes Cheyenne Mountain Resort, a Destination by Hyatt Hotels a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Cheyenne Mountain Resort, a Destination by Hyatt Hotels.

Is Cheyenne Mountain Resort, a Destination by Hyatt Hotels family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Cheyenne Mountain Resort, a Destination by Hyatt Hotels is a hit with families.

Does Cheyenne Mountain Resort, a Destination by Hyatt Hotels serve breakfast?

You bet, travelers speak well of the buffet brekkie here! Offered daily between 7:00 AM and 11:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

No, Cheyenne Mountain Resort, a Destination by Hyatt Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at Cheyenne Mountain Resort, a Destination by Hyatt Hotels?

Yep, Cheyenne Mountain Resort, a Destination by Hyatt Hotels has an 18-hole golf course. A golf driving range, golf lessons, golf caddies and golf carts are also available.

Cheyenne Mountain Resort, a Destination by Hyatt Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 811 out of 1378 reviews
Rating 8 - Good. 288 out of 1378 reviews
Rating 6 - Okay. 153 out of 1378 reviews
Rating 4 - Poor. 86 out of 1378 reviews
Rating 2 - Terrible. 40 out of 1378 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dade

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Loved a night away from life!
Stayed 1 night in Dec 2024

10/10 Excellent

Nohail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Katherine

Disliked: Staff & service
The staff at check in and out were not helpful at all. It was my first experience in the resort and felt completely lost. Nothing was explained during check in at all. It’s not even close to the experiences I have had in many other resorts.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and efficient. Staff were professional and friendly.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this resort. The views are amazing and rooms are quiet and comfortable. Our only complaint this stay was that the water to our room was shut off twice and we were never notified it was going to happen. The front staff did offer us another room to shower in but it should have been something brought to our attention before it was done and possibly even offered a different room to stay in for the remainder of our trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Russ

Stayed 2 nights in Dec 2024

6/10 Okay

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service
I booked a king bed. I’m 6’6 and they put me in a 2 queen room. Pretty uncomfortable…
Stayed 1 night in Dec 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with a beautiful view
Stayed 1 night in Nov 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Great visit be back
Stayed 1 night in Nov 2024

6/10 Okay

Jose Vargas

Travelled with family
Disliked: Cleanliness, staff & service
The surroundings were breathtaking beautiful, it was all that I hoped for. The front staff was very welcoming and helpful, the above saved this resort from a 1 star rating. The room had an odor at times that I believe came from the constant moisture on the door due to the cold weather meeting the warm interior. I was shocked to not find a microwave in the room, and the lack of events in the lobby. The worst experience was their restaurant Elevations, the seating was outdated and the staff provided service that you’d find at McDonalds. We ordered tortilla soup with a Caesar salad, Wendy’s salad is better. The elevations burger was dry and lacked flavor, Chick Fil A burger is better which we did visit. The chicken florentine seems to have been cooked by my 11 year old. As the chicken drum was stuffed with mushrooms a looked to be undercooked lacking that visual desire to bite into. I finished my burger but the other plates were not finished, my family had its worst dinner of our trip. I would not return to this resort and I believe that it’s in a decline.

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Check in took a while and bar tender did not no how to make drinks
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. However, our room had people above us that were so loud. We didn’t enjoy our trip. The front desk told us they would credit for the resort fee but we listened to stomping for 2 days.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Albert, Starkville

Liked: Staff & service, property conditions & facilities
The room had a magnificent view and the dining area was wonderful
Stayed 1 night in Nov 2024

10/10 Excellent

MARK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alene

Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024