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Hotel Polaris

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Hotel Polaris

Couples treatment room(s), body treatments, aromatherapy
Suite, Balcony, Mountain View | Terrace/patio
Suite, Balcony, Mountain View | Living area
Property amenity
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym
The current price is NZ$405
includes taxes & fees
19 Apr - 20 Apr

Explore the area

Map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Colorado Springs, CO (COS)
    ‪34 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Living area

Suite, Balcony, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
Smart TV
  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Dining table
Smart TV
  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
Hairdryer
Bathrobes
  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Colorado Springs

A luxury stay in Colorado Springs awaits you at Hotel Polaris. Within just a 15-minute stroll, you'll find US Air Force Academy and Western Museum of Mining and Industry. Highlights at this family-friendly hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Pamelas, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Aviator Rooftop Lounge is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and seasonal outdoor swimming pool as well as access to aerobics classes. 26000 square feet (2415 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4.5-property class Colorado Springs hotel include Ford Amphitheater and University of Colorado-Colorado Springs.

What's nearby

  • US Air Force Academy - 8 min walk - 0.7 km
  • Western Museum of Mining and Industry - 11 min walk - 1.0 km
  • Ford Amphitheater - 3 min drive - 3.4 km
  • Great Wolf Lodge Water Park - 6 min drive - 6.9 km
  • Garden of the Gods - 17 min drive - 21.9 km

Getting around

  • Colorado Springs Municipal Airport (COS) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Loyal Coffee - ‬6 min drive
  • ‪The Summit Interquest - ‬5 min drive

About this property

Hotel Polaris

Luxury hotel with 3 restaurants and full-service spa
Hotel Polaris offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 26000 square feet (2415 square metres) and includes a conference centre. A rooftop terrace, barbecue grills, and gift shops/newsstands are also featured at the luxury Hotel Polaris. Self parking is free. A complete renovation of Hotel Polaris was completed in December 2024.

This 4.5-star Colorado Springs hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 26000 sq ft of conference space
  • 2415 sq. m of conference space
  • Built in 2024
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Hotel Polaris offers 375 accommodations with minibars and a safe. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English, French, Spanish

Similar properties

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The Academy Hotel Colorado Springs

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4.5 out of 5, Wonderful, 3,481 reviews
The price is NZ$172
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.46 per accommodation, per night.
  • Service fee: 5.41 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 01 April and close on 30 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Frequently asked questions

Is parking available at Hotel Polaris?

Yep, Hotel Polaris has a free self car park. Additionally there is valet parking for USD 35.00 per day.

How much does it cost to stay at Hotel Polaris?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Polaris on 19 Apr 2025 start from NZ$317.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Polaris?

Yep, there is an onsite spa at Hotel Polaris. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hotel Polaris have a pool?

Hotel Polaris has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from April 01 to September 30.

What luxury perks are available at Hotel Polaris?

Hotel Polaris features a full-service spa, 3 restaurants and 3 bars.

Is Hotel Polaris family-friendly?

You bet! With amenities such as children's meals and a gas grill, as well as highchairs in the guestrooms, it's no surprise that Hotel Polaris is a hit with families.

Does Hotel Polaris serve breakfast?

Yeah, full breakfast is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Polaris?

No, Hotel Polaris does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Polaris?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Polaris?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Polaris?

Dogs are welcome at Hotel Polaris, with dog exercise areas and food and water bowls on offer.

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 53 out of 64 reviews
Rating 8 - Good. 7 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Stayed 1 night in Dec 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a great and relaxing stay. The spa was amazing! Location great. Hotel beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was awesome. Maybe not as thrilled with restaurant options. Very high end or hot dogs. Maybe an additional choice somewhere in between.
Stayed 1 night in Dec 2024

10/10 Excellent

HOWARD, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the outside looks like an office building the inside is exceptionally beautiful and peaceful place to stay with nice restaurants and excellent staff to help you.
Stayed 1 night in Dec 2024

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
What a beautiful new hotel!! It’s been open 3 weeks. Everyone was so friendly. Top notch service from the time you drive up to the door to enter to leaving when you check out. The view out of our room was just stunning.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

Itzel, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebration at Polaris
We stayed at the new Polaris hotel last weekend. The hotel is beautiful and we loved all the art and colors chosen. Had a delicious meal in Pamela's, and 2 of our party flew the 737 Max simulator. A great time all the way around!
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful place in a beautiful location. However was given a very partial Mountain View room after booking and paying the price of a mountain room. Was really more of a city view. Very disappointed. Also the Elevator is not centrally located and had to walk the entire length of the hotel to get to our rooms and back. But overall the hotel was very nice with exceptional amenities.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Awaited Polaris Hotel
We were very excited to stay in the new Polaris Hotel. The rooms were very nice and clean and new. We loved the decor in the room which reflected the various icons of the Air Force Academy. Every amenity and comfort have been well thought out, and it was first-class! We enjoyed our stay and plan to frequent the hotel again in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
It was very nice and two of the servers Luck and Coliene stood out in excellence
Stayed 2 nights in Nov 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Close but not quite there.
The property was beautiful and spotless. Beds very comfortable. Staff was friendly and halpful. However , water in bathroom was not hot. Padtries at coffee shop were stale and overpriced. Dinner at Pamelad was ok but should be better for the price. Food was not hot when delivered to table. None of the bars had coffee so no coffee drinks available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed.
Amazing stay. Everyone was so friendly and ready to help, right from the moment we came up to the door. The room was very comfortable, and definitely clean! The hotel is new, so everthing was definitely it excellent condition. The beds were very comfortable and the shower and bathroom very nice. I used the treadmills in the gym twice. Very good experience. They had apples and water, and clean towels. I saw a yoga area, and several other pieces of equipment. The view from the lobby and west facing rooms is so beautiful. A flawless view of the mountains. I saw a nice pool and cabanas and lounge chairs. They were all covered in a foot of snow during our stay, but it will be great in the warm weather. A cute teddybear sits on the bed, as well. I highly recommend this hotel.
Stayed 1 night in Nov 2024