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Embassy Suites by Hilton Columbia Greystone

3.5 star property
Art Deco hotel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Columbia Greystone

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
200 Stoneridge Dr, Columbia, SC, 29210-8010
  • Riverbanks Zoo and Garden
    13 min walk
  • Columbia Canal and Riverfront Park
    4 min drive
  • South Carolina State Museum
    5 min drive
  • Columbia, SC (CAE-Columbia Metropolitan)
    13 min drive

Room options

View all photos for Suite, 1 King Bed, Corner

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic Suite, 1 King Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Basic Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

32-inch LCD TV with cable channels, TV, Netflix

One King Bed, Non-Smoking, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Non-Suite)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Non-Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premium Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, One King Bed, Non-Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premier Suite, One King Bed, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Special, One King Bed, Smoking

32-inch LCD TV with cable channels, TV, Netflix

Special, One King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Wellness)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Wellness)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Double Beds (Wellness)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Suite, Two Double Beds, Non-Smoking

32-inch LCD TV with cable channels, TV, Netflix

Premier Suite, Two Double Beds, Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed (Wellness)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed (Wellness)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Suite Two Double and One Sofa Bed Non-Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Corner

32-inch LCD TV with cable channels, TV, Netflix

One King Bed, Non-Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Tru By Hilton Columbia Greystone
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is NZ$251
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Tru By Hilton Columbia Greystone

About the area

Columbia

At Embassy Suites by Hilton Columbia Greystone you'll be within just a 15-minute stroll of Riverbanks Zoo and Garden and Three Rivers Greenway. Highlights at this Art Deco hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The family restaurant, TheTerrace, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Columbia hotel include University of South Carolina and Colonial Life Arena.

What's nearby

  • Riverbanks Zoo and Garden - 13 min walk - 1.1 km
  • Columbia Metropolitan Convention Center - 5 min drive - 5.4 km
  • University of South Carolina - 6 min drive - 5.7 km
  • Colonial Life Arena - 6 min drive - 5.8 km
  • South Carolina State House - 6 min drive - 6.0 km

Getting around

  • Columbia Station - 6 min drive
  • Columbia, SC (CAE-Columbia Metropolitan) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Cookout - ‬4 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Captain D's - ‬4 min drive

About this property

Embassy Suites by Hilton Columbia Greystone

Art Deco hotel with free breakfast and fitness centre
Embassy Suites by Hilton Columbia Greystone offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites by Hilton Columbia Greystone. For a fee, parking is available.

This Art Deco Columbia hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1988
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Columbia Greystone offers 218 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Columbia hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • TheTerrace

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbia Embassy Suites
Embassy Suites Columbia
Embassy Suites Columbia Greystone
Embassy Suites Greystone
Embassy Suites Greystone Columbia
Embassy Suites Greystone Hotel
Embassy Suites Greystone Hotel Columbia
Embassy Suites Hotel Columbia
Embassy Suites Columbia Greystone Hotel
Embassy Suites Columbia Greystone
Embassy Suites by Hilton Columbia Greystone Hotel
Embassy Suites by Hilton Columbia Greystone Columbia
Embassy Suites by Hilton Columbia Greystone Hotel Columbia

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Columbia Greystone?

Embassy Suites by Hilton Columbia Greystone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Columbia Greystone?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Columbia Greystone on 8 Dec 2024 start from NZ$158.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Columbia Greystone?

Yep, Embassy Suites by Hilton Columbia Greystone has a self car park with in/out privileges for USD 10.00 per day.

Does Embassy Suites by Hilton Columbia Greystone have a pool?

Embassy Suites by Hilton Columbia Greystone has an indoor pool.

What makes Embassy Suites by Hilton Columbia Greystone a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Columbia Greystone.

Is Embassy Suites by Hilton Columbia Greystone family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Columbia Greystone is a hit with families.

Does Embassy Suites by Hilton Columbia Greystone serve breakfast?

Yep, our guests adore the free continental brekkie here! Available weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Columbia Greystone?

No, Embassy Suites by Hilton Columbia Greystone does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Columbia Greystone?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Columbia Greystone?

Check-in begins at 4 PM. Check-out time is noon.

Embassy Suites by Hilton Columbia Greystone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 426 out of 1168 reviews" "
Rating 8 - Good. 227 out of 1168 reviews" "
Rating 6 - Okay. 166 out of 1168 reviews" "
Rating 4 - Poor. 174 out of 1168 reviews" "
Rating 2 - Terrible. 175 out of 1168 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs lots of upgrades
Wallpaper was peeling of wall , carpet was dirty, the refrigerator did not work properly and it smelled of weed on our entire floor. Beds were not comfortable and furniture in the room had lots of wear and tear. All staff was extremely nice is the only positive. Compared to other Embassy Suites by Hilton this one was in poor condition.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melody

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff/Service 20 out of 10 Property 7 out of 10 time to update!!
Stayed 2 nights in Aug 2024

4/10 Poor

Tara

Travelled with family
Liked: Staff & service, room comfort
The bedroom sink was clogged and couldn’t be used. The bathroom smelled of urine the whole trip. After showering the ceiling was wet and dripped everywhere. Our room was only partially cleaned and the garbage was not emptied.
Stayed 4 nights in Aug 2024

2/10 Terrible

abraham

Disliked: Cleanliness, property conditions & facilities
This property needs a total renovation. Start floor by floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Very dated and worn. Pretty sure all the rugs, furniture, bathroom and bedroom decor and fixtures were original. It was just dirty and dank. Worst of the many Embassy Suites weve stayed in over the past 20 years. Needs major refreshing and would return due to convenient location to downtown if it was updated. Until then we won't be returning.
Stayed 2 nights in Aug 2024

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pretty on the inside
Stayed 1 night in Apr 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy feeling
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Room had a smoke odor
Stayed 1 night in Aug 2024

6/10 Okay

kimberlie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be updated, everything old and worn out
Stayed 4 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen, Balmain

Travelled with family
We had a reservation for five people (three teenagers) in a room with two queens and a sofabed. When we showed up, they told me they were oversold and only had single king bed and sofabed. The room itself wasn’t particularly clean and the sofabed should have been retired long ago. Nothing special about this place.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms for a good price.
Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The food was very good.Staff was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Spiders/waffles
The room was large and very spacious which was great. Upon opening the window curtain to look outside, i found large amounts of spiderwebs with spiders still in them in the window frame. Made me nervous and i quickly closed the curtain. In your other locations you always had a self serve waffle maker in the breakfast area. This location did not. I didn't realize waffles were available, but you needed to ask the omelet chef. Maybe consider making that an option for the future.
Stayed 1 night in Aug 2024

8/10 Good

furman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with our stay. The staff and the food was very good. The property needs a few upgrades and our seating area had a sour smell. The bed and pillows were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed at this property a week and I am not extra impressed or anything. This hotel is old and needs upgrades. Its not horrible, but I definitely noticed.There was a leak from the ceiling in my room (I did take a photo of it). I reported the leak to the front desk. I don't even know if anyone checked it out. Nobody offered for us to move rooms or anything.The bathroom sink handle fell off twice and we had to put it back on. I had to keep telling staff I had 6 people in my room as they kept leaving only 4 towels and washcloths in the room. The free breakfast was good and the staff for that was awesome. I have mixed feelings about staying here again. I stayed here because the Marriott was full due to a soccer game that was going on. We did enjoybthe free break and cocktails at 5:30 pm. The housekeeping could be better too! They didn't vacuum our room the whole week, I know because of things I could see on the floor and the ceiling was falling a little near the connecting room door and it stayed the whole time.
Stayed 7 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
An Unpleasant Stay
Staying at this hotel was not a pleasant experience. As soon as I entered the room, there was a foul odor in the room. There was dirt in the crevices and the tub is peeling. The furniture is old; there are tears in the chair upholstery. There are stains in the carpet. What is more is that the hotel dares to charge $7 for bottled water. What an insult. I only stayed the night bc I was exhausted from my trip. However, I cancelled my entire stay save for that night and checked into another hotel. Needless to write, I never will stay at this hotel again. BTW, where is the outside hanging greenery? Every plant trough is either empty of filled with leftover dirt. This hotel has got to do better.
Stayed 7 nights in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jocelyn

Liked: Amenities
Dooor was open when we got there but I loved d stay for my daughter.. I cleaned to make easy for keepers . I loved the stay
Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tough review
Check in was a nightmare. Not enough knowledgeable staff to handle the check ins. Hotel service staff and restaurant staff were great. Very considerate and friendly. Hotel rooms are in need of upgrades and frankly, quite dirty. Carpet had huge dirt spots, couch had dirty spots; light bulbs were not working or missing; shower shampoo container was empty. Check out was okay. But again, the check in was just plain bad. We reserved eight rooms total. One room was so dirty, so battered that two of our group had to request a different room. They were given a half price discount, which was appreciated, but all the other rooms we had were in great need of some simple TLC. I’ve always trusted Embassy Suites. May have to reconsider that full trust.
Stayed 2 nights in Aug 2024