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Candlewood Suites Polaris by IHG

2.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Candlewood Suites Polaris by IHG

Pillow-top beds, desk, blackout curtains, iron/ironing board
Exterior
Property amenity
Room amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Air conditioning
  • Kitchen
  • Gym
  • Laundry
The current price is NZ$326
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
8515 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    ‪5 min walk‬
  • Polaris Fashion Place
    ‪12 min walk‬
  • Topgolf
    ‪3 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 32.5 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobil, Access Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 32.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Sofa bed
Blackout curtains
Separate bedroom
  • 49 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

Room amenity

Room, 1 Bedroom, Accessible, Non Smoking (Communications, Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

Pillow-top beds, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Communications)

Highlights

Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Columbus

At Candlewood Suites Polaris by IHG you'll be within just a 15-minute stroll of Polaris Fashion Place and Magic Mountain Fun Center. Highlights at this hotel include an indoor swimming pool, and in-room kitchens and free WiFi. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Polaris hotel include Easton Town Center and Ohio State University.

What's nearby

  • Magic Mountain Fun Center - 5 min walk - 0.5 km
  • Polaris Fashion Place - 12 min walk - 1.0 km
  • Topgolf - 3 min drive - 2.6 km
  • Otterbein University - 5 min drive - 4.7 km
  • Easton Town Center - 12 min drive - 16.2 km

Getting around

  • Port Columbus International Airport (CMH) - 20 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Chick-fil-A - ‬20 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Twin Peaks - ‬3 min walk
  • ‪Brio Italian Grille - ‬13 min walk

About this property

Candlewood Suites Polaris by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Candlewood Suites Polaris by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Candlewood Suites Polaris by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Built in 2006
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • Smoking in designated areas
Candlewood Suites Polaris by IHG offers 122 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The following facilities or services will be unavailable from December 9 2024 to December 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 79 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 93.19 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Polaris
Candlewood Suites Polaris
Candlewood Suites Polaris Columbus
Candlewood Suites Polaris Hotel
Candlewood Suites Polaris Hotel Columbus
Candlewood Columbus
Candlewood Suites Polaris Columbus, Ohio
Columbus Candlewood Suites
Candlewood Suites Polaris Aparthotel Columbus
Candlewood Suites Polaris Aparthotel
Candlewood Suites Columbus

Frequently asked questions

What is the cancellation policy at Candlewood Suites Polaris by IHG?

Candlewood Suites Polaris by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Polaris by IHG?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Polaris by IHG on 6 Apr 2025 start from NZ$162.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Polaris by IHG?

Yep, Candlewood Suites Polaris by IHG has a free self car park.

Are there any beaches close to Candlewood Suites Polaris by IHG?

The closest beach to Candlewood Suites Polaris by IHG is Alum Creek Beach (5.3 km).

Does Candlewood Suites Polaris by IHG have a pool?

Candlewood Suites Polaris by IHG has an indoor pool. One of the swimming pools will be unavailable from December 9 2024 to December 31 2025 (dates subject to change).

Is there a free airport shuttle available at Candlewood Suites Polaris by IHG?

No, Candlewood Suites Polaris by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Polaris by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Candlewood Suites Polaris by IHG?

Cats and dogs are welcome at Candlewood Suites Polaris by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 3 pets, with a maximum weight of up to 36 kg per pet.

Candlewood Suites Polaris by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 942 reviews
Rating 8 - Good. 284 out of 942 reviews
Rating 6 - Okay. 121 out of 942 reviews
Rating 4 - Poor. 67 out of 942 reviews
Rating 2 - Terrible. 68 out of 942 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Spencer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there one night, on top of regular rate, I was charged $88 for extra services, but there was no breakfast, crowded front desk area. There were babies crying the whole night next door
Stayed 1 night in Nov 2024

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchenette was a big help for our week long stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

Claudines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 4 nights in Oct 2024

6/10 Okay

Takisha

Business traveller
Liked: Amenities
Nice hotel, location is great. Hotel could be cleaner.
Stayed 8 nights in Sep 2024

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to restaurants, grocery stores, gas stations, big chains and smaller stores. Easy freeway access to 71. The room was good and well-appointed. I like the larger bottles of soap, conditioner, etc., instead of those tiny one-use items. It seems so much more eco-friendly. All the staff I spoke with were amazingly friendly and helpful. There was a noisy room near mine. At midnight to 1 or 2am, walls and stomping and my pans rattling. I dont know where it came from. After they left, it was very quiet. There was also a shop in the lobby for some food items. I would choose thise hotel and location again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Great value.
Room was clean and had everything you need in an extended stay hotel. Very clean facility and a friendly staff. Great value
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Audwynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was easy to get to from the highway and you have multiple national restaurants within a 3 minute walk. Would stay here again for sure! Also the front desk was very nice!
Stayed 2 nights in May 2024

8/10 Good

Sabrina, Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2024

10/10 Excellent

Mashia

Stayed 2 nights in May 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like having a kitchen and separate sitting room and bedroom. Haven't checked out the hot tub yet, but plan to!
Stayed 4 nights in Dec 2023

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Caren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PHONE NUMBER FOR HOTEL
No way to contact the hotel directly….Number no longer in service??? I want able to cancel/change my reservation or to get a refund. It’s really upsetting.
Stayed 5 nights in Aug 2023

8/10 Good

Dan

Stayed 2 nights in Aug 2023

4/10 Poor

Joy

Travelled with family, Business traveller
Candle wood suites @Polaris was filthy inside and out ! Stayed there for 5 nights and never seen housekeepers anywhere ! Halls elevators, trash cans overflowing ! Room was sketchy , hair in bathroom .. I had to run to store and buy cleaning supplies AC was better than outside but not by much in the room ..would not stay again Staff at front desk were great and always friendly!
Stayed 4 nights in Jun 2023

10/10 Excellent

Prggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very convenient to all the things we wanted to do. Convenient, right in between my two girls homes. The only thing I don’t like is we left our room extremely clean and some sort of $100. Deposit is still pending on my credit card. We have been home nearly one week.
Stayed 5 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness
No breakfast buffet i was charged 100. For incidentals and it took 15 days for it to be returned to my cc staff not very friendly or helpful
Stayed 2 nights in May 2023

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location with restaurants and stores
Stayed 5 nights in May 2023