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Hilton Columbus/Polaris

4.0 star property
Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Columbus/Polaris

Exterior
Meeting facility
Terrace/patio
Bar (on property)
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Gym
  • Hot tub
  • Breakfast available
  • Bar
    Bar

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    5 min walk
  • Magic Mountain Fun Center
    10 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

One King and One Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

55-inch flat-screen TV with satellite channels, TV, pay films

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

55-inch flat-screen TV with satellite channels, TV, pay films

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for standard room,2king beds

Premium bedding, pillow-top beds, in-room safe, desk

standard room,2king beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Premium bedding, pillow-top beds, in-room safe, desk

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for presidential suite,1king bedroom, one queen bedroom, business lounge access

presidential suite,1king bedroom, one queen bedroom, business lounge access | Living area

presidential suite,1king bedroom, one queen bedroom, business lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for fitness room, 1king bed accessible,bathub(mobility & hearing)

Premium bedding, pillow-top beds, in-room safe, desk

fitness room, 1king bed accessible,bathub(mobility & hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for executive room,2 king beds,business lounge access

Premium bedding, pillow-top beds, in-room safe, desk

executive room,2 king beds,business lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Standard, One King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard, One King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive parlor suite,1king bed with one sofa bed, business lounge access

55-inch flat-screen TV with satellite channels, TV, pay films

executive parlor suite,1king bed with one sofa bed, business lounge access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for executive2- rooms suite,1 king bed with one sofabed,business lounge access

55-inch flat-screen TV with satellite channels, TV, pay films

executive2- rooms suite,1 king bed with one sofabed,business lounge access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for parlor suite, 1king bed with one sofa bed

55-inch flat-screen TV with satellite channels, TV, pay films

parlor suite, 1king bed with one sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Executive, Hearing)

55-inch flat-screen TV with satellite channels, TV, pay films

Junior Suite, 1 King Bed (Executive, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Cambria Hotel Columbus - Polaris
Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (1024)
The price is NZ$314
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Cambria Hotel Columbus - Polaris

About the area

Columbus

At Hilton Columbus/Polaris, you'll be 0.4 km (0.2 mi) from Polaris Fashion Place and 14.2 km (8.8 mi) from Columbus Zoo and Aquarium. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, 17 Arrows Craft Kitchen, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers. 15504 square feet (1440 square metres) of event facilities include 10 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and in-room fitness. Full breakfast is available at weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Polaris hotel include Easton Town Center and Historic Crew Stadium.

What's nearby

  • Polaris Fashion Place - 5 min walk - 0.4 km
  • Topgolf - 3 min drive - 2.4 km
  • Easton Town Center - 11 min drive - 16.1 km
  • Ohio State University - 14 min drive - 18.7 km
  • Columbus Zoo and Aquarium - 17 min drive - 14.2 km

Getting around

  • Port Columbus International Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Brio Italian Grille - ‬8 min walk

About this property

Hilton Columbus/Polaris

Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
As a guest of Hilton Columbus/Polaris, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 15504 square feet (1440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Columbus/Polaris. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Columbus hotel.

  • 254 guestrooms or units
  • 9 levels
  • 15504 sq ft of conference space
  • 1440 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 15,504 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Frequently asked questions

What is the cancellation policy at Hilton Columbus/Polaris?

Hilton Columbus/Polaris offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Columbus/Polaris?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Columbus/Polaris on 13 Dec 2024 start from NZ$285.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Columbus/Polaris?

Yep, Hilton Columbus/Polaris has an uncovered self car park with in/out privileges for USD 10.00 per night.

Are there any beaches close to Hilton Columbus/Polaris?

The closest beach to Hilton Columbus/Polaris is Alum Creek Beach (4.9 km).

Does Hilton Columbus/Polaris have a pool?

Hilton Columbus/Polaris has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hilton Columbus/Polaris?

Hilton Columbus/Polaris features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Columbus/Polaris a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Columbus/Polaris.

Does Hilton Columbus/Polaris serve breakfast?

Sure does, full brekkie is offered at weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hilton Columbus/Polaris?

No, Hilton Columbus/Polaris does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Columbus/Polaris?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Columbus/Polaris?

Check-in begins at 3:00 PM. Check-out time is noon.

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1000 reviews" "
Rating 8 - Good. 213 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

mahmoud

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pubes and loud ac
Stayed 1 night in Aug 2024

4/10 Poor

Tad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They charge for everything! They put on a $50 fee to your bill when checking in, they charge $10 for parking, they charge for breakfast, they put water in your room but tell you it's $2 of you drink it. With all these fees, they have no money to fix the elevators. Then when you check out, you only get $29 of the $50 back.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great clean stay. There’s everything in driving & walking distance . Shopping, entertainment, food, movies ….
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, inviting decor, friendly staff- I highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Asli, Solon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, good location.
Stayed 1 night in May 2024

6/10 Okay

Joseph

Disliked: Cleanliness, room comfort
disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just ok
All the extra they charge for early check in $10 $50 for late check out and $10 for parking if we knew about all the extra they want to Charge, we would have picked a different hotel. Our bedding was dirty. We had to get new bedding. Walls were filthy with they're Fingerprints from kids. Our shower glass door was dirty. They had to come and recleane. We would've switched rooms, but the hotel was sold out for the night
Stayed 1 night in Aug 2024

10/10 Excellent

Toby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Nina

Travelled with group
Beautiful facility and comfortable beds ♥️
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2024

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great. Kind and courteous staff. On our third day of our stay however, I am not sure why our room was never serviced. (Trash dumped or fresh towels). The other days it was. Also, there were a few ants in the bathroom and the toilet, never flushed properly. Instead of the staff fixing it during our stay, I decided to wait to tell them on check out so it may be serviced properly without someone in the room/occupied. I was questioned as to why I waited. I thought I was helping them out to address the matter after check out to then fix it before someone new came in. And may have had an issue there. But in any case, I would have given this property a 5 star, but because of the ants, not coming by to dump trash/replenish supplies or reaching out via text as they had done the previous days, it’s a four. As the whole property is nice and the staff was generally helpful. I just want to point out the day the room was not serviced was a Sunday, so maybe that had something to do with it. Beds were generally comfortable and the property had a good choice of TV channels and space.
Stayed 3 nights in Jul 2024

8/10 Good

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Close to perfect....but barely missed
When we arrived we were checked in promptly, however at check in we were informed there was a $10 parking fee per night, which was not disclosed at time of booking so it was a surprise. The room was clean and very neat. The bed was comfortable and the shower was vwry spacious. There were 2 extra towels per our request which was very kind. The hottub was much needed after a night out on the town, however there were many small children jumping in and out and it wasnt 100% relaxing. The pool was clean ans nice to cool off in before heading to our room for the night. We wanted to order breakfast but the cost was extremely high even for hotel standards. If we had wanted two eggs, a meat, a bread and a drink it would have been $35 for two people plus 24% gratuity. We found breakfast away from the hotel for $25 and both of us were full. Overall we give our stay 4 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

TAKESHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good !
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Safe and enjoyable
Stayed 1 night in Jul 2024

10/10 Excellent

Kalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Miles

Stayed 1 night in Jul 2024