6/10 Okay
Verified traveller
Travelled with family
26 Aug 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel needs attention in terms of cleanliness and appearance. The foyer floors in the entrance were extremely dirty. Black dirt was visible in a large area on the first day. Second and third days, it looked better but still visible. Likewise, the carpet in the second floor hallway was disgusting. Stains were visible throughout the area we were in, even though the carpet was a darker color. Keeping with conditions, the floors in our hotel room were also nasty and had not been properly cleaned (in what looked like an extremely long time). The carpet needs to be replaced. Dirt, stains, and hair were very noticeable in the main area, entry, and bathroom. Paint was peeling around the tub area. Also, during our stay, the carpet around the air conditioner became saturated to the point that we couldn’t walk in the area. Front desk stated that it was likely a leak as they’d had previous issues with this.
Every staff member we encountered was nice and helpful. However, the hotel could and needs to do better with the level of cleanliness.
Verified traveller
Stayed 2 nights in Aug 2024