Hilton Lake Como

4.0 star property
Lakefront hotel with 3 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Lake Como

Sundeck
Exterior
Suite, Balcony, Lake View | View from room
Aerial view
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Bar
    Bar
The price is NZ$367
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
Via Borgo Vico 241, Como, 22100
  • Villa Olmo
    4 min walk
  • Villa Saporiti
    5 min walk
  • Stadio Giuseppe Sinigaglia
    12 min walk
  • Como (QCM-Como Seaplane Base)
    8 min walk

Room options

Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
  • 157 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Superior Suite, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
  • 75 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, Balcony, Lake View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed (Loft)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
  • 93 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Lake View (Duplex)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, Courtyard View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

Premium Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Premium Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Blackout curtains
Bidet
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Como

A family-friendly stay in the heart of Como awaits you at Hilton Lake Como. Within a 5-minute stroll you'll find Villa Olmo and Piazza Cavour within a 20-minute walk. Highlights at this eco-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. Taffetà is open for dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and Hot tub. 6071 square feet (564 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Como hotel include Como Cathedral and Piazza Vittoria.

What's nearby

  • Villa Olmo - 4 min walk - 0.4 km
  • Piazza Cavour - 19 min walk - 1.6 km
  • Piazza Vittoria - 6 min drive - 3.6 km
  • Como Cathedral - 6 min drive - 4.6 km
  • Como-Brunate Funicular - 6 min drive - 4.4 km

Getting around

  • Como Nord Lago Station - 14 min drive
  • Como San Giovanni Station - 17 min walk
  • Malpensa International Airport (MXP) - 42 min drive

Restaurants

  • ‪Pura Vida Bar - Como - ‬13 min walk
  • ‪Dolciamo Pasticceria - ‬10 min walk
  • ‪Havana Café - ‬8 min walk
  • ‪Il Birrivico - ‬14 min walk
  • ‪l'ideale Pizza Contemporanea & Bistrot Como - ‬7 min walk

About this property

Hilton Lake Como

Lakefront hotel with 3 restaurants and full-service spa
Hilton Lake Como offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 6 meeting rooms, and limo/town car service are available. Event space at this hotel measures 6071 square feet (564 square metres) and includes conference space. A hot tub, a sauna, and a rooftop terrace are also featured at the family-friendly Hilton Lake Como. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Como hotel.

  • 170 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6071 sq ft of conference space
  • 564 sq. m of conference space
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Hilton Lake Como offers 170 accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Satin
  • Taffetà
  • Terrazza 241

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,071 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Weight limit: 49 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 39 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number IT013075A188XQUVL2

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Lake Como Inn
Hilton Lake Como Como
Hilton Lake Como Hotel
Hilton Lake Como Hotel Como

Frequently asked questions

What is the cancellation policy at Hilton Lake Como?

Hilton Lake Como offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Lake Como?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Lake Como on 6 Dec 2024 start from NZ$349.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Lake Como?

Yep, Hilton Lake Como has a self car park for EUR 26 per day.

Are there any beaches close to Hilton Lake Como?

The closest beach to Hilton Lake Como is Lido di Lenno (19.9 km).

Is there a spa on site at Hilton Lake Como?

Yep, there is an onsite spa at Hilton Lake Como. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hilton Lake Como have a pool?

Hilton Lake Como has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 6:00 PM.

What luxury perks are available at Hilton Lake Como?

Hilton Lake Como features a full-service spa, a health club and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Hilton Lake Como a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton Lake Como.

Is Hilton Lake Como family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and children's books in the guestrooms, it's no surprise that Hilton Lake Como is a hit with families.

Does Hilton Lake Como serve breakfast?

Yeah, buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Lake Como?

No, Hilton Lake Como does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Lake Como?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Lake Como?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Lake Como?

Furry friends are welcome at Hilton Lake Como, with food and water bowls on offer. Just so you know, there's a weight limit of up to 22 kg per pet.

Hilton Lake Como Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 444 out of 659 reviews" "
Rating 8 - Good. 140 out of 659 reviews" "
Rating 6 - Okay. 44 out of 659 reviews" "
Rating 4 - Poor. 17 out of 659 reviews" "
Rating 2 - Terrible. 14 out of 659 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Dharmesh

Travelled with family
Liked: Cleanliness
Staff at breakfast and maid service was great! Facilities & decor seem a bit hospital like. Concierge, front desk, spa staff were not friendly and rude at times. Pool was over crowded and closes early (6pm) and staff was mildly surly. Better to splurge a bit to stay somewhere nicer or avoid the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Como SG train station. Helpful friendly staff. Extremely clean and well appointed rooms. Rooftop pool amazing views. Food, although pricey, is fresh and convenient. Opt for the “breakfast included” option the buffet is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect in every way!
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most overpriced hotel I’ve ever stayed in.
Stayed 1 night in Jun 2024

10/10 Excellent

Miladys, Glen Head

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the lake
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with helpful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeongho

Stayed 1 night in Jul 2024

10/10 Excellent

Leke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 4 nights in Jul 2024

10/10 Excellent

SERJIK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

8/10 Good

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
241 burgers were horrible.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ekaterina

Stayed 1 night in Jul 2024

2/10 Terrible

Melanie

Liked: Property conditions & facilities
Disliked: Staff & service
Terrible service
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew Thomas

Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
It was paradise!
View from poolside
Spritzes poolside
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Como
Really nice - absolutely perfect
Stayed 5 nights in Jul 2024

4/10 Poor

craig

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

MATT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pardeep

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful, the rooftop bar is amazing with views of the lake. However, we had such a bad service experience at the rooftop restaurant. The staff seemed rushed, displayed an attitude with eye rolls and impatience to take our orders to the extent that we were scared to ask for drink or food recommendations. The person serving us seemed to be having a good time with others and the bad attitude seemed to be just directed towards us? We were 2 Asian females traveling.. so I don’t know It is such a beautiful location, we were told they cannot take our picture. Anyways, just cause of this not sure if I would like to go and stay there again.
Stayed 1 night in Jul 2024

8/10 Good

Uri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eh
Well, for the price you pay, I believe that giving me access to the spa facilities should be free. What’s the point of paying €700/night and then another €39 for “spa facilities”. Left a very bad taste
Stayed 2 nights in Jul 2024

10/10 Excellent

isaac

Stayed 1 night in Jul 2024

8/10 Good

Ryan

Stayed 2 nights in Jul 2024

10/10 Excellent

Celso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, our stay was great. Nice SPA.
Stayed 2 nights in Jun 2024

10/10 Excellent

Inderpal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024