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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Front of property - evening/night
Deluxe Twin Room
Bar (on property)
Deluxe Suite | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Aberconwy House
    1 min walk
  • Smallest House in Great Britain
    2 min walk
  • Conwy Town Walls
    2 min walk
  • Anglesey (VLY)
    44 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Hilton Garden Inn Snowdonia
Spa
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (329)
The price is NZ$268
for 1 night
includes taxes & fees
19 Oct - 20 Oct
Hilton Garden Inn Snowdonia

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Plas Mawr. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Conwy hotel, you'll be 2.9 km (1.8 mi) from Eryri National Park.

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Castle - 5 min walk
  • Venue Cymru - 8 min drive
  • Promenade - 8 min drive
  • Llandudno Pier - 9 min drive

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 5 Oct 2024, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 3 Nov 2024 start from NZ$169.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 457 reviews" "
Rating 8 - Good. 132 out of 457 reviews" "
Rating 6 - Okay. 27 out of 457 reviews" "
Rating 4 - Poor. 8 out of 457 reviews" "
Rating 2 - Terrible. 2 out of 457 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Dianne

Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Travelled with family
Very comfortable room - one of the few hotels I’ve stayed where the mirror is well positioned that the hairdryer can reach it!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful and the room was so quaint. Service and food in the restaurant was excellent. Only suggestion is that you request a room not facing the road. This is a very beautiful historic hotel but the windows are very thin so outside road noise may be a bit Loud for some throughout the night. Sleeping through the night was difficult. Overall though, two thumbs up. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the very helful staff the excellent food the well appointed bedroom and the ambiance
Stayed 1 night in Jun 2024

6/10 Okay

Christine

Travelled with group
Lovely hotel food & servic let us down
Stayed 1 night in Jun 2024

8/10 Good

mark

Liked: Room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Conwy.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely the staff were amazing and friendly. The room was great and the breakfast was delicious cooked to order. So very fresh
Stayed 2 nights in Jun 2024

8/10 Good

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite. Fun with different rooms but very unpractical- bathroom is across the hall with no plugs. Beautiful tub ❤️ in a different room with no plugs. Bed alone in a room. And only plugs were by the desk. Made it tricky. Hotel was old and fun. City was great.
Stayed 2 nights in May 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Briony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building with plenty of character
Stayed 1 night in May 2024

10/10 Excellent

Carol, New Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location couldn't be better. Conwy is officially my favourite place in Wales!
Stayed 3 nights in May 2024

8/10 Good

Lacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the Narnia suite, requested the specific room in advance out of the two suites and was allocated the room we wanted with no hassle. The room is really cool and we loved the Narnia room with a view of the castle and church and you can even see the sea when the tide is in too! Parked without issue but if you have a large car like me then it’s good to take a swing into the tunnel so that you can try and get in as straight as possible - we also realised after there’s a few spaces opposite the hotel too which you can also use - I think about 8 spaces on a small carpark right opposite the hotel if you don’t want to risk the tunnel! Reception staff seemed very under the kosh but understandable for a busy bank holiday weekend! And one bar man huffed and seemed very put out when I asked for a cocktail at the bar, made very obvious he didn’t want to make it and huffed and sighed loudly at every action which I found slightly uncomfortable but overall it was good.
Stayed 1 night in May 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conwy mini break
Little mini break , lovely hotel although had better breakfasts, cosy lounge , ample parking , friendly staff
Stayed 2 nights in Apr 2024

4/10 Poor

stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower to small
Stayed 3 nights in Apr 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful
Absolutely delightful old school hotel but with all the mod-cons.
Stayed 1 night in Apr 2024

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - enjoyed our sray
Stayed 1 night in Apr 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind, friendly, and helpful staff. Comfortable, clean room and en-suite bathroom. The food was excellent. Good parking facilities, but take care on entering the car park as the entrance is narrow!
Stayed 3 nights in Apr 2024