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The Castle Hotel, Conwy, North Wales

4.0 star property
Riverwalk hotel with spa services and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Interior
Front of property - evening/night
Deluxe Twin Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
The price is NZ$132
includes taxes & fees
9 Jan - 10 Jan

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Aberconwy House
    1 min walk
  • Smallest House in Great Britain
    2 min walk
  • Conwy Town Walls
    2 min walk
  • Anglesey (VLY)
    44 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Egyptian cotton bed sheets
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Quay Hotel and Spa

Pool
Breakfast included
Spa
Pet-friendly
4.6 out of 5, Wonderful, (1002)
The price is NZ$277
for 1 night
includes taxes & fees
19 Jan - 20 Jan
Quay Hotel and Spa

About the area

Conwy

At The Castle Hotel, Conwy, North Wales you'll be within steps of Aberconwy House and Plas Mawr. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include deep-tissue massages and facials along with aromatherapy and reflexology. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 4-property class Conwy hotel include Lower Gate and Royal Cambrian Academy.

What's nearby

  • Conwy Town Walls - 2 min walk
  • Conwy Castle - 5 min walk
  • Venue Cymru - 8 min drive
  • Promenade - 8 min drive
  • Llandudno Pier - 9 min drive

Getting around

  • Conwy Station - 2 min walk
  • Liverpool (LPL-John Lennon) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Spa services, a terrace, and multilingual staff are also featured at the business-friendly The Castle Hotel, Conwy, North Wales. Self parking is free.

This 4-star Conwy hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1676
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Frequently asked questions

What is the cancellation policy at The Castle Hotel, Conwy, North Wales?

The Castle Hotel, Conwy, North Wales offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Castle Hotel, Conwy, North Wales?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at The Castle Hotel, Conwy, North Wales on 9 Jan 2025 start from NZ$132.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Castle Hotel, Conwy, North Wales?

Yep, The Castle Hotel, Conwy, North Wales has a free self car park.

Are there any beaches close to The Castle Hotel, Conwy, North Wales?

The closest beach to The Castle Hotel, Conwy, North Wales is Llandudno West Shore Beach (3.5 km).

Is there a spa on site at The Castle Hotel, Conwy, North Wales?

There's no onsite spa, but this property does offer services like facials and body treatments, as well as deep-tissue massages.

What makes The Castle Hotel, Conwy, North Wales a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Castle Hotel, Conwy, North Wales.

Does The Castle Hotel, Conwy, North Wales serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Castle Hotel, Conwy, North Wales?

No, The Castle Hotel, Conwy, North Wales does not offer an airport shuttle service.

Is there a bar or restaurant at The Castle Hotel, Conwy, North Wales?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Castle Hotel, Conwy, North Wales?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at The Castle Hotel, Conwy, North Wales?

Dogs are welcome at The Castle Hotel, Conwy, North Wales, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 489 reviews" "
Rating 8 - Good. 135 out of 489 reviews" "
Rating 6 - Okay. 29 out of 489 reviews" "
Rating 4 - Poor. 8 out of 489 reviews" "
Rating 2 - Terrible. 2 out of 489 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Al

Travelled with partner
Service and food were both subpar
Stayed 2 nights in Sep 2024

4/10 Poor

Barry

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No breakfast included in the price, expensive evening meal which was not satisfactory, cobweb hanging from ceiling for the three days we were there. No room to sit in bar because people were eating in there, wine far too expensive.
Stayed 2 nights in Sep 2024

8/10 Good

MR Andrew

Stayed 1 night in Sep 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a beautiful area, walkong distance to castle and surrounding shops, beautiful area of the country
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Liked: Staff & service, amenities
This hotel is conveniently situated in the heart of Conwy close to all the main attractions. We arrived early and our room was ready which was massively appreciated after a long drive in. Parking was easy, free and onsite. The room itself was clean and tidy for the most part but had an overwhelming damp smell so we had the windows open the whole of our stay. The bathroom also smelled very damp and the basin was blocked so didn’t drain well. There were also bird droppings on the door and on the radiator which was unpleasant. The bed was huge and very comfortable and there were some nice additions like free water bottles, a variety of hot drinks and biscuits. We had dinner in the restaurant on our last night, I was very pleased with mine but my husband had muscles and he said they were bland and stringy so not too fresh (odd for a seaside hotel). What made this hotel was the staff. From the moment we entered we were warmly welcomed, Dave in The Snug was great fun and Rachel in the restaurant was so friendly and attentive, some of the best service we’ve received and a real asset to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gemma went above and beyond to ensure we had a wonderful stay. She helped us extend our stay, recommended restaurants and even made reservations for us! She was absolutely wonderful!
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Location was great. Halways smelled very musty. Room was fine. Nothing special. I would stay again if in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

8/10 Good

Veronica

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed in conwy for all our needs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the castle
Lovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and we would definitely stay again. We fell in love with the area. We commend Debbie for assisting us with taxis and generally being fabulous.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Stayed 1 night in Jul 2024

10/10 Excellent

Paul, Lambertville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024