4/10 Poor
Pam M.
28 Feb 2025
Disliked: Cleanliness
Poor Management Company for this Rental
This condo is managed poorly by the management company. You are essentially on your own if you need anything. You are expected to fix any issues you encounter. Safety: The smoke detector in the hall is missing.Bedroom: The comforter is torn and stained along with the pillows. I requested this to be changed. The management company did not change the dirty and torn comforter. There were no pillowcases for the sofa bed. There were no blankets for the bedroom or sofa bed. I contacted the management company and was told there was no one on site, and I would need to go and pick them up myself. I did go to the office the next day to pick up these items. The office was locked, and no one was there. I called again and was told there was a code to open the door, and I would have to go back. After another call, a very annoyed employed brought pillowcases and a few blankets. The blankets were tiny—the size of an airplane blanket. The sheets are terribly thin, and there is no mattress pad for any bed. The blinds have many broken slats. The carpets are stained. There was a dirty mattress pad on the floor in the closet. Bathroom: The towels had holes in them. The shampoo/conditioner bottles were missing the pumps. The shower curtain has pink slim on it. The carpets are terribly stained and smell of mold.
Pam M.
Stayed 11 nights in Feb 2025