2/10 Terrible
Junji
Travelled with family
27 Jun 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this motel.
Arrived at 2330 local time, with no one at the front desk or in the lobby. Printed laminated sign on the door stated to call 970-880-9700 then choose option 0 to check in afterhours. Called twice, and each time it rang and no one picked up. Google showed the number was the same number listed for the motel. The third time, I choose option 1 to speak to a reservation specialist at Choice Hotels. I reported that I cannot get in touch with the front desk staff, and asked if they had another number they could call to reach the onsite staff. He said he didn't, but that he would try and call the same number and see if he could get a response. After about two minutes of being on hold (and about ten minutes of waiting), the phone call was connected to the front desk staff.
The front desk staff instructed me to go to the side of the building of the lobby, find a key box, "the key box combination is already entered" (and it was), and open it. Once open, I found the door key for my room and another person's room.
I think this is extremely unsafe and the motel should change their practice.
The room smelled musty.
The linens were clean however there were crumbs of some kind on the bed.
One of the bed frames squeaked loudly with the smallest movement. Bed was moderately hard.
Front desk staff and kitchen staff in the morning was nice.
After I requested late check out and got it for noon, housekeeping staff knocked on the door at 1100 hours when we were still sleeping.
Junji
Stayed 1 night in Jun 2024